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Staybridge Suites Great Falls
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Reviews (537)
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All reviewsfire pitfull kitchenfree laundrymissouri riverone bedroom suitesocial hourgranite countertopslight dinnerparking lotlaundry roombreakfast staffhome away from homegreat roomthe breakfast areagreat place to staywafflessitting area
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483 - 488 of 537 reviews
Reviewed July 31, 2011

This is a very new property and the suite was just wonderful. It was clean, very up to date and very comfortable. The price was very reasonable. The complimentary breakfast had alot of choices and was pretty good. There is a resstaurant right off the parking lot. I would definitely recommend this place.

  • Stayed: July 2011, traveled as a couple
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2  Thank 50readytogo111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2011

During our stay at the Staybridge Suites in Great Falls we were kept up all night by noisy neighbors. We called down to the front desk several times during the night to ask if there was anything that could be done. However, nothing changed and we had an awful night. When checking out, we asked to speak with a manager but was told none were available. We were given the business card of the general manager and were told to call her regarding our problem. We called three times and left messages. We have never received a call back. We called a fourth time and spoke with the front desk manager and all she could do was take $20 off the bill which was very disappointing. Also, both mornings we went down for breakfast there was hardly any food and we had to wait for more items to be put out. We have family in Great Falls which we visit frequently, however, we will not be staying at this hotel again.

  • Stayed: July 2011, traveled as a couple
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2  Thank Disappointed45235
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gtfsb, General Manager at Staybridge Suites Great Falls, responded to this reviewResponded August 18, 2011

I apologize for you not having the best stay possible while at the Staybridge in Great falls. I have shared your comments with staff during our meeting to prevent this from happening in the future. Thank you for your business and we hope you give us another try.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2011

First off this is a new facility which always helps. The hotel is beautifully appointed and very clean. The free meals at night and breakfast are excellent and generous. Guests were all in a friendly mood. The rooms have more than adequate outlets for today's traveler. The only thing I saw that wasn't perfect was the slow and uninspired staff. They were slow at check-in and check-out but friendly. I will definitely stay again and recommend to friends. After a string of bad hotel experiences I'd say this is the number one hotel in Montana - certainly in my experience.

  • Stayed: July 2011
    • Value
    • Location
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2  Thank Bringstheeagle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gtfsb, General Manager at Staybridge Suites Great Falls, responded to this reviewResponded August 8, 2011

Thank you for sharing your comments about our hotel. I have researched who was working at the front desk and addressed that issue. Thank you so much for your referals. We look forward to seeing you in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2011

We are in the middle of an 8 day stay...This was an exceptional surprise-- for the category of hotel that we normally stay in this hotel surpassed our expectations. Very friendly and helpful staff, bountiful variety of food on breakfast bar, a beautiful garden area outside to eat in, guest use of a barbeque grill, indoor pool and hot tub adjacent to the exercise room and laundry room (which by the way is FREE). The mini kitchen in the room is very well equipped. Feather pillows in closet if you the ones on the bed are not quite right. The hotel is within walking distance to Knickerbikers--if you would like to rent a bike to ride the many trails around the area. We rented the bikes for 24 hours ($19) and the hotel had no problem with us keeping them in our rooms so we were able to bike evening and morning rides-- I wish we had rented earlier and had them available all week-- a plus for this area!

Room Tip: stayed 7 days so we received a significant discount on our room $94/day vs 119/day -- great value-
  • Stayed: July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Marzijo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gtfsb, General Manager at Staybridge Suites Great Falls, responded to this reviewResponded August 8, 2011

Thank you for sharing your experience at our hotel. Your comments are very important to our future. We look forward to seeing you in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2011

This is a super nice hotel. The rooms are generously sized, with comfortable furniture and a kitchenette. The breakfast is nice, and there is free coffee and sodas throughout the day. The grounds are landscaped, with tables, chairs, and even a gas firepit for chilly nights. I could see that everyone who stayed there enjoyed it, with people working on their laptops in various nooks in the dining/living area, having beers at night by the firepit, etc. There is a free laundry, with 6 sets of washers and dryers, so you never wait for a machine. A very generous hotel, and we stayed an extra second night there, while sightseeing in Great Falls.

Stayed: July 2011, traveled with family
3  Thank Alex_Tallinn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gtfsb, General Manager at Staybridge Suites Great Falls, responded to this reviewResponded August 8, 2011

Thank you for sharing your comments! We look forward to seeing you in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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