I've traveled a lot in the last 6 months and I've noticed that a lot of hotels are really hungry. They show it by being extremely customer friendly. However, I've also noticed hotels located near very popular places - like Yellowstone- are not quite as hungry and therefore not as customer friendly Here's what I'm talking about.
I booked through Expedia requesting a quiet, top floor room. When I showed up the people who checked me in said they were booked up and I couldn't have a top floor room. However, when I pursued it, the managers said they could have given me a top floor room, but it would have meant changing the room assignments (this was early in the afternoon- so that would not have meant bumping people out of their rooms). So, rather than changing room assignments- which hotels do all the time- the managers chose to inconvenience the customer rather than themselves.
Of course, the result was three nights of hell. The facility is new, but it is very noisy. I swear there was a herd of elephants trampling on my ceiling one night!
I guess I would have let all this pass if the hotel staff had not lied to me. They insisted that Expedia never sends them customers special requests. After calling Expedia, I confirmed that Expedia does indeed send the hotel special requests. That really ticked me off!
The hotel is just OK. I stayed in a handicapped room which was quite small- which surprised me. Everything was very spartan. No dresser, no drawers, limited storage.
If I ever come back here, I'll stay elsewhere.
- Official Description (provided by the hotel):
- Rodeway Inn and Suites is in Gardiner Montana the gateway entrance to Yellowstone National Park. Let us make your stay as comfortable as possible in out newly remodeled Hotel. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Priceline, Cheap Tickets and Hotels.com so you can book your Rodeway Inn and Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Yellowstone Park Travelodge Hotel Gardiner
- Travelodge Yellowstone Park
- Travelodge Hotel Yellowstone Park
- Travelodge Gardiner
- Travel Lodge Gardiner
- Gardiner Travelodge
- Gardiner Travel Lodge