I recently booked a 14 night stay here because they had the best prices by far. I had to place a 50% deposit in advance. Due to the government shutdown and the closing of Yellowstone I had to cancel my trip. I was not able to cancel with a weeks advance notice in order to get my deposit back. I called them to discuss the situation and they were understanding, friendly, and immediately refunded my deposit in full! Even though I did not get the opportunity to stay there, the owners showed me their commitment to customer service. I will rebook with them once the park re opens.
- Official Description (provided by the hotel):
- We are located at the North Entrance to Yellowstone National Park in Gardiner Montana. We have efficiencies, cottages and suites that offer something for everyone. Our cottages and suites have full kitchens. Our efficiencies are smaller like traditional motel rooms. ... more less