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“Living History!”
Review of Glacier Park Lodge

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Glacier Park Lodge
Blaine, Washington
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Living History!”
Reviewed September 3, 2013

Returning to this area after 50 yrs could not have been more welcoming had it not been for this establishment & it's superior staff. It was my husband's first visit to Glacier so the bar was set high! We had a marvelous peaceful experience; awesome scenery and audacious surroundings from the entertainment in the "Parlor/Lobby" to the individual rooms. We were so very impressed with the personnel, from the "jammers" whom we depended on from arrival to departure including tours to the so very helpful staffing whether that be in the Shops, Linda especially, or the Bar/Lounge, Jessica for sure. Most accommodating were the Dining Room staff, from greeting to the serving; Addie, Rebecca & Josey! We would be remiss if we did not give accolades to Chef Nate, this man's culinary creations were unbelievable in this setting & belong in any 5* dining establishment!
Our only dissatisfaction was in the "slowness" of the internet connections... maybe we are way too dependent on this technology. :-)

  • Stayed August 2013, traveled as a couple
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Helpful?
Thank NonaCarole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cassandra S, Guest Relations Manager at Glacier Park Lodge, responded to this review, September 9, 2013
Dear NonaCarole,

We appreciate you leaving your kind words and feedback on Trip Advisor. We were glad to read that you returned and were impressed with the experience and the staff. Thank you for giving notice to the specific members of our staff that helped enhance your experience at the lodge. We are working on providing better wi-fi in the lodge, and hope that the next time you return, it will be improved.

Best Regards,

Cassandra Sunell
Glacier Park Inc.
Guest Relations Manager
406-863-4715
csunell@glacierparkinc.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
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Traveler tips help you choose the right room.   Room tips (240)
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Thornton, Colorado
Level Contributor
168 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed September 3, 2013

As someone else has stated in their review, this is a great bucket list experience. The history is incredible as the hotel is celebrating its centennial. The lobby is even more remarkable up close and personal. We loved sitting on the porch in the wooden rocking chairs. However, the rooms seem to also be celebrating their centennial. There is no A/C and given we were there when temps were in the upper 80's, A/C would have been great. At least there was a fan in the room which helped some. If you have ever showered on a cruise ship, you will find the shower very similar. in other words, you can't bend over and if you are more than 150 pounds, you may not even fit. At $200 per night for a very basic room, one would hope for a bit more comfort. Also, there is no elevator so you need to find a bell boy or carry your own luggage. Glad we experienced it, but once was enough.

  • Stayed September 2013, traveled as a couple
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Helpful?
1 Thank Ellen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ventura, California
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed September 3, 2013

As others note, this place was built for the workers who built the railroad nearby 100 years ago. Rooms are small, and amenities few. The architecture is impressive, the service isn't. The restaurant is great if you want the $35 steak or $20 breakfast buffet. There is a bar with sandwiches etc. We had more luck with the funky little eateries in the town (10-15 min walk). We saw glimpses of some of the other in-park lodges in the course of our sightseeing--they are all old and rustic and beautiful, but several others are better located than this lodge for activities other than bus touring. But while we'd not return to this lodge, we enjoyed it for what it is--History.

Room Tip: Get a room in the upper floors of the main building unless you like long walks...
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  • Stayed August 2013, traveled as a couple
    • Value
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Helpful?
Thank Don A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spring Grove
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 3, 2013

The lodge is old and has charm but it obvious they don't want to really keep this as a first class facility while keeping its charm! The whole thing is visably falling apart outside,the pool is dumpy and the landscape around the back is dicey at best! The rooms remain as they were small and very unfunctional! I'm 6'0 250(36" waste) and could barely get in the shower and for sure could not turn in a circle to wash all sides withour getting out of the shower! Surely for almost $300 a night they can do better?! Lots of good things,food,front porch and most of the hotel is charming but I would have really felt a better value at $140 night for this!!!! Stay one time so you can say you did and enjoy and old masterpiece but the owners could do better,easilly with minimul effort!!

Room Tip: Try to get a deal here by using travel site,otherwise its just to expensive for what you get!
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  • Stayed July 2013, traveled with family
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Helpful?
Thank Edward N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mae Rim, Thailand
Level Contributor
100 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed September 2, 2013 via mobile

We enjoyed our stay in this 100 year old hotel. The hotel operates only a few months of the year so we didn't expect too much. The hotel facilities are adequate and met our needs. The wooden construction of the lobby area and the decoration are amazing.
The food was fine and the service was friendly.

  • Stayed August 2013
    • Value
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Helpful?
1 Thank Israthai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed August 29, 2013

I stayed in Glacier Park Lodge for one night, and I think that is the right stay duration since it allows one to get a taste of the old world feel without letting the room limitations get to you! My rating is thus premised on a brief one night stay.

Itemized list of what is good and what is not so good:

1. Location: Good in terms of train station (across the street). Not very exciting otherwise (outside the park). Worth noting that it does make for a nice impression to get off the train (I took the train between West and East Glacier) and behold in front of you the well-maintained grounds of the lodge.

2. Lobby: Interesting timber construction and other artifacts to check out.

3. Check-in: Could be improved given that this lodge has a close train connection and many passengers arrive/depart by train with times 9:54 a.m. and 6:45 p.m. It should not be very difficult to allow passengers arriving in the morning an earlier check-in than 3:00 p.m. Waiting several hours in the lobby after getting off the train is not very convenient.

4. Rooms: Nothing much to write about. Very basic and in need of some refurbishing. 2 pin outlets only (bring a converter if you have any 3 pin plugs). Did have a fan. Old style bathtub with shower. Average (slightly on the lower side) cleanliness.

5. Lodge Restaurants: Menu seemed quite decent for a seasonal lodge in a small place. Service was pretty good.

6. Staff: Mostly very helpful.

7. Overall experience: good for a short stay. It is an interesting building with well-maintained grounds and gives one some feel of tourism in the early days of the park. Live music in the lobby at night is very enjoyable.

  • Stayed August 2013, traveled solo
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Helpful?
Thank ek_yayavar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 29, 2013

How sad that the National Park Service has allowed this piece of American history deteriorate to such a low level. We've traveled to and stayed at many historic hotels at National Parks (Yellowstone, Grand Teton, Grand Canyon, etc.) and the Glacier Park Lodge was one of the worst, most depressing, anti-family hotels I've ever stayed at. To start with, the room was not comfortable and more importantly, the bathroom looked like it had not had a good scrubbing in many years. To give you a sense of it, my teenager wanted to wear flip flops in the shower!

Others have noted that the walls and doors are paper thin but no one has noted that in the main lodge, they play live music until at least 10 pm each night. While it sounds like a nice concept, a banjo or piano playing under your door when you (or your children) are trying to sleep so you can explore the park the next day is horrible. And, unless you complain (which I was forced to do when the music didn't stop at 10 pm when the front desk staff promised it would after I complained the first time) the hotel staff won't stop random guests from loudly singing and playing the piano AFTER 10 pm.

Oh, did I mention that the hotel also gave a key to our room (I guess they have put aside safety for tha historic charm of real keys) to a random stranger who walked into our room while we were changing? Yes - it's all true and the hotel management could offer no explanation for how that happened!

The next morning, I spoke to a couple of the front desk staff and management. The first person I spoke to defended the noise by saying essentially that it was my fault because I booked a room in the main lodge. Little did I know that there was going to be amateur music night until past 10 pm. The property manager did apologize and said that music is only supposed to run until 9 pm.

I would never stay at GPL and I would recommend you avoid staying at this hotel too. The West side and Whitefish offer better alternatives that are cleaner, safer, where you can actually get a good nights sleep and where the management doesn't make excuses or blame the guest for its poor performance.

  • Stayed August 2013
    • Value
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    • Rooms
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Helpful?
6 Thank Hnehpets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cassandra S, Guest Relations Manager at Glacier Park Lodge, responded to this review, September 9, 2013
Dear Hnehpets,

Thank you for taking the time to leave us your feedback on Trip Advisor regarding your recent stay with us at Glacier Park Lodge. We were disappointed to read of your experience and would like to offer an apology for the inconvenience with the music being played after 9pm, as promised otherwise, and also for the mistake that was made with the room key. We understand that the safety and privacy of yourself and your family are extremely important, and assure you that this is a highly rare situation. We have made the front desk staff aware of how to address the customers who have had similar experiences and they are aware that using language that suggests it is the fault of the customers is unacceptable and not within our standard procedures. We hope that if in the future you come to East Glacier, you will allow us to show you a room that might better suite your needs and an experience that is of utmost accommodation.

Best Regards,

Cassandra Sunell
Glacier Park, Inc.
Guest Relations Manager
406-863-4715
csunell@glacierparkinc.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Glacier Park Lodge

Property: Glacier Park Lodge
Address: 499 MT-49, East Glacier Park, MT 59434
Location: United States > Montana > East Glacier Park
Amenities:
Bar / Lounge Free Parking Restaurant Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #4 of 10 Specialty Lodging in East Glacier Park
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Glacier Park Lodge 3*
Number of rooms: 161
Official Description (provided by the hotel):
Experience the western charm of the historic Glacier Park Lodge, which was completed in 1913. Its comfortable feel combined with some of the world's most spectacular scenery makes Glacier Park Lodge a truly unique vacation destination. Although steeped in culture and history of the Great Northern Railway and Blackfeet Indians, Glacier Park Lodge features modern amenities such as a heated swimming pool, nine-hole golf course, in-room telephones, nine-hole pitch-n-putt golf course, gift shop, lounge and the outstanding Great Northern Rib and Steak House. Glacier Park Lodge is in East Glacier Park, Montana on Highway 2. Glacier Park Amtrak Train Station is located just across the street from the hotel where guests are picked up daily in our antique red Checker taxi. ... more   less 
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Also Known As:
Glacier Park Hotel East Glacier Park

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