Third type of hotel for this property. New owners have a lot to learn about what "newly refurbished" means. For a one night traveler, some details are not noticable, but after a few nights there are glaring problems. New carpet and paint don't cut it. There are holes in the blankets, holes in the bath mats, sheets and pillow cases low quality and thread bare, food at breakfast not bad but poor selection and horribly understaffed with tables dirty and food not replenished timely. Poor training. One young man, either a houseman or maintenance addressing several room attendants first thing in the morning, threatened to "punch a guest in the face if he was ever touched by the guest"; not the greatest PR. Poor attitudes shown by several room attendants, however there were two in particular that had GREAT attitudes and appreciated having a job. Check in folks were friendly enough but the night agent on two different occasions has severe attitude problems; didn't really want to be there and let the guests know it. Definitely not the same price value offered by the La Quinta next store, the Best Western or Comfort Inn. Not a property I will use again. Choice Hotels Quality Assurance Folks need to get this one under control.
- Official Description (provided by the hotel):
- The Quality Inn & Suites serves the needs of our leisure, business, military, and government travelers all at the same time. We offer the most spacious guest rooms in town and a fine list of standard amenities. ... more less
- Reservation Options:
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- Also Known As:
- Quality Hotel Butte
- Quality Inn And Suites
- Butte Red Lion
- Red Lion Butte