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“How much does one have to check out?”
Review of Comfort Inn Butte

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Comfort Inn Butte
Ranked #5 of 15 Hotels in Butte
Certificate of Excellence
Socorro, New Mexico
Level 4 Contributor
45 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“How much does one have to check out?”
Reviewed June 28, 2013

This property would rate an excellent in most categories, except, they failed.
They fail in the truth and honesty department. I select motels that have a pool and spa.
They neglected to tell me when I made a reservation and when I checked in that the spa next to the pool was out of operation. It has been out of operation for over a week according to one report.
You see this same fault in RV Campgrounds, that claim to have a hot tub but it is always out of order waiting for a part.
The same greedy fault appears in golf courses that accept your full fee and then tell you that the greens are under repair.
Tsk on you Choice chain, I expected more for the higher price I pay.

Room Tip: This property would rate an excellent in most categories, except, they failed. They fail in the tru...
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank golfing72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trina_Peterson, Manager at Comfort Inn Butte, responded to this review, July 11, 2013
Thank you for staying with us and for taking the time to write your review. We want you to know that reviews and suggestions we receive from our guests are taken seriously. I assure you that when our spa or pool is down they are down for maintenance issues and doesn't happen very often. Please accept our sincere apology for any inconvenience that this may have caused and that our staff did not inform you of this matter while you were checking in as I assure you this will be addressed with them.

Again, we want to thank you for taking the time to share your concerns with us. We hope that in your future travels that you will consider staying with us again.

Thank you and have a great summer

Trina Peterson
Assistant General Manager
Butte Comfort Inn


Sincerely,
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507 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
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  • German first
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English first
Salem, Oregon
Level 6 Contributor
235 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed June 28, 2013 via mobile

We flew our plane into Butte and the FBO recommended the Comfort Inn. It was very nice, clean and with a comfortable bed. The complimentary breakfast was good with some nice hot items. We would come back and stay here next time we are in Butte.

Stayed June 2013, traveled as a couple
Helpful?
1 Thank GuyWagon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trina_Peterson, Manager at Comfort Inn Butte, responded to this review, July 11, 2013
We would like to thank you for staying at our property and for taking the time to write this great review, it makes our team proud.

We look forward to seeing you in the future.

Thank you again,

Trina Peterson
Assistant General Manager
Butte Comfort Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Urbandale
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 26, 2013

This Comfort Inn in Butte, Montana is exceptionally well cared for. The staff takes great pride in accommodating guests and the hotel is very clean. The guest rooms are large in space and the beds were very comfortable. I wish all Comfort Inn Hotels were as well kept.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Patrick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trina_Peterson, Manager at Comfort Inn Butte, responded to this review, June 28, 2013
We would like to thank you for taking the time to complete this online survey. Feedback from our guests is very important to us for a number of reasons, your input helps with our continuing efforts to provide excellent service and a great stay. It makes our staff proud knowing that all the hard team work that they do is appreciated and it is acknowledged though the eye of the guest.

Thank you so much for your business and we look forward to seeing you in the future.

Kind Regards,


Trina Peterson
Assistant General Manager
Butte Comfort Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Antwerp, Belgium
Level 5 Contributor
56 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed June 25, 2013

We loved this hotel because of different entrances, you don't have to go by the lobby every time. There is an elevator and rooms are quite dark but clean. The bathroom is quite small. There is a swimming pool and a spa. Breakfast is great with muffins and everything you like, with a large TV in the breakfast room you can catch up on the news before leaving. Spa and pool are big and clean. We had a very friendly staff and loved the atmosphere. The wifi was great and enough eateries in the neighbourhood.The only thing that was less fun was waking up with snow and -2 degrees celcius in May but this was something the hotel could not change.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 21Ellen1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trina_Peterson, Manager at Comfort Inn Butte, responded to this review, June 28, 2013
Thank you for taking the time to complete this online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Trina Peterson
Assistant General Manager
Butte Comfort Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 20, 2013 via mobile

We were traveling across the country and chose Butte, MT as our next stop for the night. We've learned to call ahead in advance because usually in the morning there is room and by the time we arrive most places are booked. The staff was so hospitable and the room was comfortable and clean. The hot breakfast was delicious too. It was a little pricey for the value but we were very happy with our stay.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shannaboo16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trina_Peterson, Manager at Comfort Inn Butte, responded to this review, June 24, 2013
Thank you for staying at our hotel and for taking the time to write your review. We are all very pleased that you were happy with your stay and we look forward to seeing you in the future.

Thank you again,

Trina Peterson
Assistant General Manager
Butte Comfort Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 3 Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 18, 2013

After a long drive I stopped at my reserved room at the Comfort Inn in Butte Montana. Sometimes you never know whether the pictures and property will live up to the research but this location does. It was clean and comfortable as advertised. Breakfast was exceptionally good as well. One of the best parts of my stay was the friendly and accommodating staff, especially the manager, Trina, who helped me resolve a personal issue I had. All in all a great place to stay!

Room Tip: Main floor worked best for me
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  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marsha D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trina_Peterson, Manager at Comfort Inn Butte, responded to this review, June 20, 2013
Marsha,

Thank you for staying at our hotel and thank you for the great review, our entire staff was delighted to know that you were pleased with your stay. I would also like to thank you personally for the acknowledgement of my help, it was my pleasure, and I am glad that you were happy.

It was nice to have met you and we hope that you have a fantastic summer and look forward to seeing you in your future travels through our area.

Thank you again Marsh,

Trina Peterson
Assistant General Manager
Butte Comfort Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Billings, Montana
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 18, 2013

There was a large parking lot that was able to allow for both trailers and vehicles. The rooms were clean and looked fresh but the third floor hallway did smell like a stale odor. The breakfast was one of the better hotel buffets I have had in ahwile. I accidently left my earrings there and they notified me after we had left. The pool was great for the kids and this is a place that I will definitely stay at again.

Room Tip: Anything but the third floor. The hallway smells like stale cigarette smoke (from before the smokin...
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jaclyn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trina_Peterson, Manager at Comfort Inn Butte, responded to this review, June 20, 2013
Thank you for choosing to stay at our hotel and for taking the time to write your review. We are happy to hear that you were pleased with your stay and also glad that you passed on the concern of the odor that you smelled on our 3rd floor, we are sorry for this dissatisfaction. We have addressed this issue with our maintenance department supervisor as they will have this taken care of.

We look forward to seeing you in the future.

Thank you again,

Trina Peterson
Assistant General Manager
Butte Comfort Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Butte

Property: Comfort Inn Butte
Address: 2777 Harrison Ave, Butte, MT 59701-3713
Phone Number:
Location: United States > Montana > Butte
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Butte
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn Butte 2.5*
Number of rooms: 145
Official Description (provided by the hotel):
Located at the crossroads of Glacier and Yellowstone National Parks, the Comfort Inn of Butte is Your Key to Comfort in the historic and scenic Butte area. Experience our friendly hospitality and relaxing, well-appointed guest rooms. The Comfort Inn of Butte makes an excellent home base while exploring Butte's vibrant historic district, festivals & celebrations, or the surrounding natural wilderness-or all of the above! Your accommodations include thoughtful amenities like complimentary shuttle service in city limits, free hot breakfast buffet with a wide array of delicious items, indoor pool, sauna, 2 hot tubs, fitness center, business center and free high speed internet access. Each room or suite also features a 32" HDTV and plush pillow top bed to envelop you in comfort. Guests of the Comfort Inn of Butte enjoy being nearby to shopping, dining, nightlife and history and just minutes from hiking, biking, fishing, hunting, boating and much more! With quick, convenient access to and from Interstate 90, Interstate 15 and Butte's main commercial corridor, Harrison Avenue-you'll want to stay an extra day or two experiencing the finest of Mining City accommodations while enjoying Butte's rich culture and community. ... more   less 
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Also Known As:
Butte Comfort Inn

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