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Comfort Inn Butte
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Reviews (566)
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All reviewssoupfront deskfree ice creamroom was cleancookieschoice hotelswafflesgreat place to staythird floorhot tubwould stay againthe staff was friendly and helpfulnice stayparking lothot breakfastgreat breakfastconvenient location
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513 - 518 of 566 reviews
Reviewed July 8, 2012 via mobile

Missoula had a marathon going on and had to travel to Butte to find a place. Staff was friendly and very helpful. Rooms were nice and bed/pillows were soft and comfortable. Recommend :)

  • Stayed: July 2012
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1  Thank rachelstacey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trina_Peterson, Manager at Comfort Inn Butte, responded to this reviewResponded August 9, 2012

Thank you for taking the time to share your experience with us. Our staff works hard as a team to insure 100% guest satisfaction with every guest. They will be happy to read your response as they do every response good or bad.

We hope to see you in the future and thank you again,

Trina Peterson
Assistant General Manager
Butte Comfort Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 5, 2012

Recently updated furnishings, comfortable bed, great breakfast. Only issue would be thin walls but after 10pm was quiet. Would stay again. Pet friendly.

  • Stayed: July 2012
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1  Thank karl_Oregon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trina_Peterson, Manager at Comfort Inn Butte, responded to this reviewResponded August 9, 2012

We are very happy that you enjoyed your stay with us and our new look. We take much pride in making every experience that our guests have a rememberable one, so with that it makes us proud to know that through this entire project of new furnishings it is appriciated by our customers and that you have taken the time to share your experience with us. We will surely pass this on to our entire staff.

Thank you again for your response and we hope to see you in the future.

Trina Peterson
Assistant General Manager
Butte Comfort Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2012

I recently stayed at this hotel. I was immediately impressed as they offer free transportation to and from the airport. The van was clean and the drivers, friendly. My hotel room was clean. There was free WiFi and a very nice free breakfast. A young man was on duty to assist us with anything we needed at breakfast. He ensured that we had a positive experience.

Everyone you met (housekeepers) in the halls said hello and were friendly.

Here's the great part. They offer free shuttle transportation to and from anywhere you'd like to go! They drove me to and from the Chamber of Commerce where I took the Chamber's historic trolley tour. AND, they have a Brita filtered water system in the lobby where you can fill up your water bottles for free. They are very environmentally conscious.

I highly recommend this hotel to any families or travelers. One more thing, you can walk to restaurants, Burger King and even a casino.

  • Stayed: June 2012, traveled on business
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1  Thank Susan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trina_Peterson, Manager at Comfort Inn Butte, responded to this reviewResponded August 9, 2012

Thank you very much for taking the time to share your experience with us. Our team works hard to make sure every experience that our guests have are rememberable ones. I will be sure to pass your comments on to our entire staff as they enjoy knowing how they are doing, good or bad and in this case, excellent.

Thank you again and we look forward to seeing you in the future.

Trina Peterson
Assistant General Manager
Butte Comfort Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 15, 2012

Had an emergency trip to butte and needed a hotel. Dorea was amazing to deal with. So understanding and willing to get us the best deal possible after staying in other hotels in butte we look forward to coming back to the comfort inn of butte

  • Stayed: May 2012
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1  Thank Somerandomdud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trina_Peterson, Manager at Comfort Inn Butte, responded to this reviewResponded August 9, 2012

We were very happy to read your review and thank you for sharing your experience and for staying with us. We have a great team of employees with Dorea being one of them. We take pride in our property as we do our guests.

Thank you again and we look forward to seeing you in the future.

Trina Peterson
Assistant General Manager
Butte Comfort inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 14, 2012

The hotel to put it kindly, was dated, musty and dark. The decor was right out of the 60"s, and most of the furniture had seen better days. The staff was nice, but it didn't make up for quality of the hotel. I am sure there are better places to stay in Butte for the same price.

  • Stayed: June 2012, traveled as a couple
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1  Thank mosocwbrian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doreaw, Sales Manager at Comfort Inn Butte, responded to this reviewResponded June 15, 2012

We are extremely concerned after having received your review. Having put brand new furniture in every guest room just last month (May 2012) we are shocked to hear that a guest found 1-month-old furniture to have "seen better days"

In addition to replacing all of the furniture, in the past year we have also replaced the carpet, wall vinyl, lighting and signage in our hotel corridors, and made numerous other updates to our property's public areas so it is more inviting, comfortable, and functional for all of our guests.

We are very sorry that you left with a less than favorable impression of our hotel. We certainly strive to impress all of our guests and have poured our hearts and souls, and many many dollars into doing just that so it saddens us to hear that we fell short of that goal for you.

I would encourage you to contact myself or another manager directly so that we may fully inspect the room in which you stayed and repair/replace anything that isn't up to our exacting standards.

Sincerely,

Dorea A Wilmoth
Sales Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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