I have stayed at best westerns throughout the continental United States and Europe but never have I experienced such terrible treatment! I stayed here a week ago and when I left booked another room for the following week - using points that I had accumulated with all my best western stays! I drove 4.5 hours to find that they gave my room away! At 9 o'clock at night this was an extreme inconvenience - particularly considering majority of decent hotels were sold out! I know it is a busy time of year but this treatment is unacceptable! They do not have such a wonderful franchise that they can afford to treat their good customers this way! The hotel is dated and there are much newer ones currently in Bozeman and I'm sure new ones planned! I will be seeking those out on my next trip through Bozeman!
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- Also Known As:
- Best Western Plus Grantree Hotel Bozeman
- Best Western Bozeman
- Bozeman Best Western
- Best Western Grantree Hotel