The man (owner?) at the desk was extremely unfriendly and condescending to us. I instantly regretted making reservations online. I specifically reserved a NONSMOKING room but could definitely smell cigarette smoke. I'm sensitive to cigarette smoke (nausea, sore throat, headaches, etc), so this is a problem for me. The walls are painted cinderblock walls -- not really what they appear to be in the website photos. The double queen room is really, really small. The TV was crappy, though the minifridge was rather large which was nice for us. There aren't toilitries in the bathroom, you have to go get them from the lobby. There's a note on the thermostat that you can't change the A/C from 71 degrees.
We confronted the owner about the fact that the 'non-smoking' room was definitely not as advertised. He just went, 'what do you expect?' He wouldn't even give us a partial refund, even though we had paid for a non-smoking room and clearly did not get what we paid for. We left out of disgust and went to the Bozeman Inn across the street, which had exceptionally friendly service and huge, much more nicely furnished rooms. And was $20 cheaper.
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