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Baymont Inn & Suites Billings
Ranked #29 of 51 Hotels in Billings
Williston, North Dakota
Level Contributor
145 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Nice...”
Reviewed July 4, 2014

We came here because we were vacationing and needed a break. It was a nice place to stay but a little hard to find. The rooms were clean and the staff very helpful. The breakfast needed a little more attention from the staff though. The biskits were very hard and dried out but everything else seemed ok. The room is very snug for the amount of people in there, tables very close. All in all it was ok.

Room Tip: we were in a room towards the back with our pet. it was quiet and there was a good place to walk my...
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  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cindy k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori N, Guest Relations Manager at Baymont Inn & Suites Billings, responded to this review, July 17, 2014
Dear Guest,

Thank you for staying at the Comfort Inn Billings. We appreciate you taking the time to post a comment on Tripadvisor we hopw to see you in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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356 reviews from our community

Traveler rating
    102
    108
    58
    42
    46
See reviews for
145
81
27
52
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Baker, Montana, USA
Level Contributor
88 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed June 3, 2014

This hotel is nothing fancy, but it's clean and comfortable. It's an older property, but it has been updated in the past year or two. I like the fact that it is a smaller hotel... guests don't have to walk long hallways to get their rooms. One caveat: it doesn't have an elevator. It is readily accessible from I-90, but it shares a common driveway with an adjacent hotel and a restaurant, which can be rather confusing. But there is a plethora of excellent restaurants within walking distance and very good shopping close by.

Room Tip: If you have trouble with stairs, ask for a ground floor room; there is no elevator.
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  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Desp76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori N, Guest Relations Manager at Baymont Inn & Suites Billings, responded to this review, June 10, 2014
Dear vauled guest,

Thank you for your comment on tripadvisor. We thank you for taking the time to post a comment. We hope to see you in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Bend, Oregon
Level Contributor
190 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed May 25, 2014

very friendly staff with newspaper and bottled water offered at check-in. nice touches!

ordinary room, comfortable bed, but there aren't enough electrical outlets and not even enough plugs. the floor lamp wasn't plugged in - as there wasn't a place to plug it in unless you unplugged the table lamp or clock.

other choice hotels we've stayed at provide table lamps that have outlets built in to them which is very handy for plugging in all the electronic devices we travel with…just a suggestion!

convenient location - to freeway, gas station, and restaurants

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank johnelrog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori N, Guest Relations Manager at Baymont Inn & Suites Billings, responded to this review, June 10, 2014
Dear Guest,

Thank you for your comment on tripadvisor. We enjoyed having you stay with us. We look forward to seeing you in the near future. We appreciate your concerns with outlets. We do provide outlets on the desk lamps.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Federal Way, Washington
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 2, 2014

I was at the Comfort Inn on Overland Avenue in Billings for the weekend. My siblings and relatives gathered to celebrate my uncle's 80 th birthday. When calling the hotel for reservations, Chad was the one who suggested reserving a block of rooms and offered us a special rate! That was only the beginning of our wonderful stay with them. The shuttle transported us to and from the airport. Checking in at the Inn was easy, the staff was friendly, and it was a very welcoming atmosphere. Our rooms were spacious, clean, and everything was in good working order. The beds were awesome! The continental breakfast offered was offering many choices and it was hard to decide what to eat! I will ALWAYS stay at this Comfort Inn at any chance I have when getting near Billings. Thank you, Chad and your staff for making our visit "just perfect"!

Room Tip: Top floor would have less noise from the guests.
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank learykat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori N, Guest Relations Manager at Baymont Inn & Suites Billings, responded to this review, May 22, 2014
Dear Guest,

Thank you for leaving your comment on tripadvisor. We appreciate you taking the time to leave a comment. We look forward to seeing you in the near future. Its been a great pleasure to have you stay with us at the Comfort Inn in Billings.
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Alma
Level Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed April 28, 2014

As seems the case with all hotels in Billings, prices are very high. $150 for Holiday Inn Express, $110 for Sleep Inn, $130 for Comfort Inn. Room was okay, but no alarm clock and tissues in the bathroom. Will do everything I can to avoid staying in Billings on any future trips to Montana. The only positive was the staff, who were very friendly and accomodating.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Scott J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad D, General Manager at Baymont Inn & Suites Billings, responded to this review, May 3, 2014
Scott J,

Thank you for taking the time to let us know about your stay with us here on TripAdvisor, we really appreciate it! This time of year the Billings hotel market does increase quite a bit compared to the winter season. There are many things that go on here from sports, concerts, to rodeos. And as with any city as hotels fill up the rates increase. We are sorry to hear that you want to avoid Billings in the future, one thing that you can do is book your hotel in advance and we do offer an advanced purchase discount of 30%. We do hope to see you again soon, if you decide to come back to Billings please contact us if you need any help with a reservation.

Chad DeBuff
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sidney, Montana
1 review
Reviewed April 16, 2014

My family and I stayed at the Comfort Inn recently. The bed was pretty comfortable except the sheet didn't fit the bed properly. The first night was horrible for sleeping due to other guests being extremely loud in the halls. We had a queen bed with a couch that folded out into a bed which we couldn't use because there were no sheets for the bed part. The second day we didn't get any clean towels to use and the first morning couldn't eat breakfast there due to no tables available however our second morning when we were able to eat there the food was good. Overall the stay was ok.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melissa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad D, General Manager at Baymont Inn & Suites Billings, responded to this review, April 18, 2014
Melissa R,

Thank you for taking the time to let us know about your stay here on Trip Advisor, we really appreciate it! We did just recently replace all of our sheets, so they are still new. Maybe that is the reasoning behind your feelings of them not being the correct size. I apologize that guests were being noisy in the hallways, next time you stay with us please call the front desk and we will make sure that the noise level is managed. In all of our suites the hide-a-way bed in the couches are not made due to linen damage. However we do place a large plastic sack with sheets, a extra blanket, and a pillow above the closet if you need to use the extra sleeping space. Breakfast does get pretty busy as we have a full service breakfast, so almost all of our guests do take advantage of it. You are more than welcome to take your food to your room if all the tables are taken however. Again thank you for staying with us, and we sure hope to see you again. Please let us know if you need any help with reservations in the future.

Chad DeBuff
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Little Falls, Minnesota
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 8, 2014

This was a good night's sleep with the firm and soft pillows depending on what your preference. We all slept very well! The rooms were clean and comfortable. We enjoyed the hot breakfast the following morning. Delicious waffles, scrambled eggs, sausage, biscuits and gravy. The coffee was wonderful! I'd definitely stay here again and would recommend it to others. It's a good value. The staff were very friendly and accommodating.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lonnie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad D, General Manager at Baymont Inn & Suites Billings, responded to this review, April 11, 2014
Lonnie M,

Thank you for taking the time to let us know about your stay, we really appreciate it! We strive every day to ensure that our guest leave the hotel just as happy as you are. We understand that there are many options out there, and we want to be your choice of lodging while in Billings. We recently replaced all of our pillows with the new selection of firm and soft, we are so glad that you enjoy this investment to our rooms. And of course being a Comfort Inn breakfast is of huge importance to us, and we even go above the standards that the brand requires us to have. We hope that you choose to stay with us again, and please let us know if you need help with future reservations.

Chad DeBuff
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Billings

Property: Baymont Inn & Suites Billings
Address: 2030 Overland Ave., Billings, MT 59102-6453
Phone Number:
Location: United States > Montana > Billings
Amenities:
Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Business Hotel in Billings
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Billings 2*
Number of rooms: 60
Official Description (provided by the hotel):
Billings offers many great attractions and sites found in larger cities, while still offering small-town Montana hospitality. For the culturally minded, popular attractions are nearby, like the historic Moss Mansion and the Yellowstone Art Museum. For the adventurous, Pictograph Cave State Park will surely impress. Whether traveling for business or pleasure, the Baymont Inn & Suites will exceed all your expectations. We have everything you need to make your stay enjoyable. ... more   less 
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Also Known As:
Comfort Inn Billings
Billings Comfort Inn

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