SCAM is an understatement! We made our reservation thru Hotels.com but I had to give my credit card to the hotel when we checked in (normal proceed for “additional” charges). A MONTH later, Sleep Inn not only charges my credit card but at a higher rate??? The manager would NOT refund our credit card because Hotels.com had made a mistake. Hotels.com admitted they made the mistake but could not do anything about the refund because SLEEP INN CHARGED my card. My business was with Hotels.com, NOT Sleep Inn -- they had no right to charge my credit card. The MANAGER at Sleep Inn admitted she did not have a card number for Hotels.com and someone had to pay for the room. The MANAGER has no MORALS!
I had to have the charges reversed through my card.
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- Also Known As:
- Sleep Inn Billings
- Billings Sleep Inn