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“Average and lacking staff”
Review of Super 8 Billings

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Super 8 Billings
Ranked #37 of 51 Hotels in Billings
Reviewed July 25, 2013

Our room was a good size and the furnishings a bit tired but adequate.
The room did have a fridge, microwave and a fridge as well as the usual tea/coffee making facilities which was nice.
The bathroom seemed OK, but the toilet tank constantly ran so we had to shut the bathroom door to lessen the noise. The bed pillows were pathetic, so we requested more and they never came. In the end my husband went down to the front desk to find that there was only one person on staff that evening and she was rushed off her feet. She gave my husband pillows and pillow cases to put on them to bring back to our room.
Breakfast was the usual continental breakfast that you receive at these hotels.

  • Stayed: July 2013, traveled with friends
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Thank esd3104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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478 - 484 of 592 reviews

Reviewed July 23, 2013

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Super 8
Thank Sandy B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed July 23, 2013

  • Stayed: July 2013, traveled as a couple
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Review collected in partnership with Super 8
1  Thank Leslie G
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed July 23, 2013

  • Stayed: July 2013, traveled as a couple
    • Value
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    • Cleanliness
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Review collected in partnership with Super 8
1  Thank Megan D
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed July 22, 2013

This hotel is in need of an upgrade to the available electric outlets that are available in all the guest rooms. Some of the rooms have a power bar that has been added to the one very overloaded 4-way outlet, but that isn't universal to all rooms. In order to plug in charging cords for our phones or iPad , etc. it is necessary to unplug some other lamp or appliance. Not all the guest rooms have an extra pillow, and when we asked for one we were told that there were none available. Two different stays we have found a dirty washcloth folded up in the shower curtain suggesting that these fabric curtains are not changed between guests and laundered. Occasionally the sheets seem that they are worn badly and are nearly down to "gauze". The thing that keeps us coming back is that it is very inexpensive to stay there and the staff are nice and friendly.

  • Stayed: July 2013, traveled on business
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Review collected in partnership with Super 8
Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillingsSuper8, General Manager at Super 8 Billings, responded to this reviewResponded July 29, 2013

Hello John B. - We apologize for not meeting your expectations regarding outlets, power bars, extra pillows, shower curtains and sheets. We are pleased that you found our rates attractive and state that you will be returning. We are currently upgrading bedding, linens, carpets and electricity ports for all your devices. Thank you for staying with us. GM

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Reviewed July 19, 2013

The second worst hotel room I have ever had in the US. Booked the room on Hotwire as part of the Secret Hot Rate. Have always had good luck with Hotwire deals in the past, this was the exception. Was given a smoking room at check in, clerk claimed that Hotwire was notorious for this. The entire hotel is filthy; our room was no exception. Don't stay here if you have any choice at all. Gave it a 1 since there was no option for 0. :(

Room Tip: go to a different hotel
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  • Stayed: July 2013, traveled with family
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2  Thank simantonbob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillingsSuper8, General Manager at Super 8 Billings, responded to this reviewResponded July 22, 2013

Hello 'simantonbob' - We regret and apologize if your recent stay with us was anything less than exceptional. It's true, hovever that discounters will often book anything available even if you specify a non-smoking room. We deal with the results every night. We have a highly trained housekeeping staff and a rigid inspection regimen. We take pride in our clean rooms and public areas. We easily passed recent Quality and Health Department inspections. We regret and apologize for anything you may have discovered otherwise. Thank you for staying with us.

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Reviewed July 19, 2013

Everything was OK. Clean comfortable but not much outstanding. "Breakfast was minimal." We'd stay there again because the price was appealing.

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Super 8
Thank Theodore S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Billings

Address: 5400 Southgate Dr, I-90 W of Billings, Billings, MT 59101-4631
Phone Number:
Location: United States > Montana > Billings
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #37 of 51 Hotels in Billings
Price Range: $54 - $77 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Billings 2*
Number of rooms: 106
Reservation Options:
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Also Known As:
Super 8 Billings Hotel Billings
Billings Super 8
Billings Super Eight

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