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“Great hotel and Stella's was the big bonus”

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Best Western Plus ClockTower Inn
Ranked #4 of 51 Hotels in Billings
Certificate of Excellence
Dubai, United Arab Emirates
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great hotel and Stella's was the big bonus”
Reviewed September 24, 2010

Great room, nice pool - all very neat and tidy. We had the last room available for 2 nights and it was fine even though the last room available.

Very polite staff, nice little fitness room too.

Stella's on the corner was great for breakfast and the micro brewery 3 blocks down, Montana Brewing Company, served a great pizza and a very nice stout... would recommend.

  • Stayed September 2010, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Sean R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
In-House_Coordinator, Manager at Best Western Plus ClockTower Inn, responded to this review, September 28, 2010
Chadwel2,
Thank you very much for the response. I am glad to hear you enjoyed your stay and even more so that our front desk got you in. It is always great to hear guests enjoying our local breweries as well as our facilities. Once again thank you for your comments.
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995 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (132)
Date | Rating
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English first
Norfolk, Virginia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 13, 2010

We only spent one night at the BW Clock Tower, after a week in Yellowstone NP and before boarding an early flight out of Billings to return home. But I wish we could have stayed longer. It was clean, the bed was comfortable, great water pressure in the shower, and they had a bowl of fresh apples on the front desk counter for you to munch on if you wanted to. I even pulled one of the bed pillows out of its case to look at the label, because I want to find some for our house. The room was laid out very nicely, and had an iron, ironing board, and hair dryer in the closet. The bath towels were the thickest I've ever found in a hotel. The only 2 things I can say against the hotel are: there's no restaurant (although the front desk was generous with recommendations and directions to nearby restaurants), and the small in-room coffee maker only had one single serving of caffeinated coffee. My husband got that one and I had to settle for decaf. O well. To get from there to the airport you leave the parking lot, make one right hand turn, and drive about 3 minutes until you get to the airport. Couldn't ask for easier.

  • Stayed September 2010, traveled as a couple
    • Value
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Helpful?
Thank ewhm0362
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
In-House_Coordinator, Manager at Best Western Plus ClockTower Inn, responded to this review, September 28, 2010
ewhm0362,
Thank you very much for taking the time to post your opinion of our hotel. We work hard to make all our guests feel comfortable. I am really glad you enjoyed our pillows as well as our towels. I am sorry to hear you only received one caffeinated coffee as this is not our standard in-room amount. Also, I hope you enjoyed an evening out at one of the fine dining establishments for dinner as Stella's Kitchen & Bakery only serve breakfast and lunch. I hope if you are near Billings in the future you will stop by and say hello if you are just passing through. Once again thank you very much for your comments.
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Belfast, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 31, 2010

This is my 2nd time staying here, and it wont be my last. From the moment we phoned at the airport, they called you by your first name, you felt you really mattered to them. The staff cannot do enough to help you. The rooms are great, clean & comfortable. We ate breakfast at Stella's every morning, best place in Billings! The staff told us to try Rex's for dinner, and ive never tasted steak like it before. We cant thank the staff enough, nothing was to much bother for them, they were great. The location was also great, right in the middle of shops etc......This hotel is a must!

  • Stayed August 2010, traveled with friends
    • Value
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Helpful?
1 Thank littlepea59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
In-House_Coordinator, Manager at Best Western Plus ClockTower Inn, responded to this review, September 3, 2010
littlepea59,
Thank you for such a wonderful compliment. We try our best to make sure guests feel at home while on the road. I am also pleased you enjoyed Stella's Kitchen and Bakery, and also The Rex. It is nice to hear our staff met and exceeded your expectations. Hopefully if you are ever back through this way you will stop by to say hello.
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Hooks
1 review
Reviewed August 27, 2010

I had just riden 320 miles on a motorcycle and when we walked in to check-in, the gentlemen at the front desk gave us a bottle water, and a towel to wash off our motorcyle. They offered us razors, shaving cream. They went well beyond the call of duty. The next day the owner contacted the Harley Davidson owner to check on road conditions for us at Bear Tooth Pass. I would recommend this place to the Queen of England. I am from the south and this place had southern hospitality.

  • Stayed August 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eppse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
In-House_Coordinator, Manager at Best Western Plus ClockTower Inn, responded to this review, August 30, 2010
eppse,
Thank you for your comments; I want to let you know I will be passing them along to the front desk. We pride ourselves in being a real biker friendly property trying to accommodate our biking guests with what we have found to be added value . I am glad you enjoyed the water and towel at check in as well, they seem to be a big hit after a long of riding such as yours. Hopefully you were also able to take advantage of our complimentary bike wash, and were able to get over the Beartooth Pass as it is truly one of the most stunning drives in the country. Once again on behalf of the staff thank you for taking time out of your day to share your experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Akron, Ohio
Level Contributor
86 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed August 2, 2010

Hotel is located in the center of Billings. When we first arrived, it was a little unnerving as there were people sitting outside on the street in front of the Greyhound bus station. After looking into this, found that for the most part, they keep to themselves, and saw no previous complaints on this site.

As for the hotel, very well kept up, lots of flowers around the pool, kids said the water was very warm. I would recommend the family suite, as it was only a little over $100 and it had plenty of room for us, my parents, and our 2 kids.

Beds very comfortable, rooms quiet, and we all slept very well.

  • Stayed July 2010, traveled with family
    • Value
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Helpful?
Thank f220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
In-House_Coordinator, Manager at Best Western Plus ClockTower Inn, responded to this review, August 4, 2010
Dear f220,
I wanted to thank you for taking the time for writing a review and letting others know how your experience was. I am glad to hear you enjoyed your stay with us in the family suite. It was also very nice to hear your kids enjoyed out heated outdoor pool and you found the flowers enjoyable. we try to make our secluded pool an oasis for both parents and children alike. In the future if you ever stop through Billings again i hope you will think of us.
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Billings Montana
1 review
Reviewed July 8, 2010

I would like to take the time to give some simple advice to anyone who is traveling to Billings Montana. There is a place in the middle of town, Best Western Clock Tower Inn at 2511 1st ave North, Billings Montana 59101. Upon arrival we had some last minute changes in our schedules which required very short notice to book the conference room and have dinner catered. The manager Mr Stephen Wahrlich and his son Mr Blake Wahrlich took immediate action and had everyone involved from the housekeeping to the restaurant right next door, Stella's restaurant supervisor Jennifer catered a dinner for 25. I can not express in words how greatful we are for their hospitality and promptness in taking care of every problem, every step of the way. They run a top notch hotel and if you are passing through Montana, you owe it to yourself and your family/company to give them a try. I am very greatful for all they have done. 6 stars plus.

  • Stayed July 2010, traveled on business
    • Value
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Helpful?
Thank mrcubmant2u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheltenham
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed June 18, 2010

After a long and tiring journey it was lovely to be shuttled from the airport to a friendly most pleasant hotel, we just had to book it again for our last night!!
The reception staff were great. As we arrived late at night we had arranged to collect our hire car the following day and when we asked for a cab back to the airport they insisted they took us free of charge - what service!!
The room was very clean and the bed was just so comfortable !!!
Within the grounds is a bakery and cafe where they serve an awesome breakfast.

  • Stayed May 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CheltenhamSKI_couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
In-House_Coordinator, Manager at Best Western Plus ClockTower Inn, responded to this review, June 21, 2010
CheltenhamSKI_couple
I am so glad that you enjoyed your stay at the start and finish of your trip. I am especially glad you took us up on our complimentary shuttle to and from the shuttle. We understand vacations can get expensive and anything we can do to help nice people out we are certainly going to try. Hopefully if you ever come back through Billings you will think of us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus ClockTower Inn

Property: Best Western Plus ClockTower Inn
Address: 2511 1st Avenue N, Billings, MT 59101-2320 (Formerly BEST WESTERN PLUS ClockTower Inn)
Phone Number:
Location: United States > Montana > Billings
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Billings
#8 Family Hotel in Billings
#10 Romantic Hotel in Billings
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus ClockTower Inn 2.5*
Number of rooms: 126
Official Description (provided by the hotel):
Featuring an outdoor pool, Best Western PLUS Clocktower Inn is conveniently in the center of the city of Billings, Montana. Guests of the hotel can enjoy freshly baked goods at Stella's Kitchen and Bakery, on-site. Comfortably designed, each guest room at the hotel features a refrigerator, cable TV, and free Wi-Fi access. The private bathrooms come with a bathtub or shower and free toiletries. After a long day of exploring the sights of Billings, guests at Best Western PLUS Clocktower Inn can unwind in the hotel's sauna. Added amenities available here include a complimentary airport shuttle, a 24-hour front desk, and a business center. Yellowstone Art Museum is a 7-minute walk away, and a number of federal and state government buildings, as well as financial institutions, can be reached in a 5-minute walk. Zoo Montana is 12.2 miles from the hotel. Free parking is offered at this Best Western. Billings Logan International Airport is 3 miles away. ... more   less 
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Also Known As:
Best Western Plus Clocktower Hotel Billings
Best Western Billings
Best Western Clock Hotel
Billings Best Western

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