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“A Perfect Place to Stay”

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BEST WESTERN PLUS ClockTower Inn
Ranked #6 of 51 Hotels in Billings
Certificate of Excellence
Glendive
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“A Perfect Place to Stay”
5 of 5 bubbles Reviewed March 6, 2012

I stay at this hotel often for both buisness and family travel. It's location in downtown Billings is the makes it the perfect place to stay. It is walking distance to some of the finest dinning in Montana, easy access to the airport with quick easy access to the interstate and Metra. Stella's which is attached to the Motel has a great breakfast. Looking for a motel, this is a very nice place to stay for any travel type. They also offer covered parking which is a plus in Montana winter or the summer storm season.

Room Tip: Pool side rooms are very quite and secure entrance.
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  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank zanddm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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945 reviews from our community

Traveler rating
    498
    276
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    26
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
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English first
Halliday
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed February 26, 2012

We were so pleased with our stay here! Check in and check out the staff was friendly and helpful. We were within walking distance to great restaurants, many that your key card gets you discounts at. There is covered parking. Our room was spacious, clean, and quiet. When we come back to Billings we will stay here again!

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ghiloinkis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed January 13, 2012

We were honestly worried about even staying in Billings after reading some of the TA reviews. I felt obliged to write my first review to ease concerns of other travelers.
We decided on this Best Western and were relieved when we got here. Great service at the desk, incredibly clean room (including the hygienic TV remote) and a comfortable bed. Only $79 on a Friday night after a long day of driving made it a deal, too. Our first time in a Best Western and we would definitely stay here again if travels bring us this way in the future.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank pcamp25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review, February 1, 2012
I am so glad to hear your gave us a shot and you enjoyed your stay. Our goal is to provide superior service at a reasonable rate. We believe every guest should be as comfortable as if they were in their own home which is why our rooms have pillow top mattresses, ultra clean rooms including our clean remote, 42' flat screen tv's, and a top notch staff who always like to hear about our guests stay and if there is anything we can do to help. Once again thank you very much for giving us a shot, but more importantly thank you for taking the time to let others know about your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MidWest USA
Level Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed January 7, 2012

We had a break down with our truck and the dealer said to stay here, and it was a good tip, We called and a van picked us up on about 10 mins. We had 3 enjoyable days and nites, We had no car so spent our time walking around the area going to restaurants, several bars with great happy hours, and local museums. We were lucky it was in the high 50's on January in Billings during our visit which made long walks pleasant. The owners and all the people working there are very helpful and pleasant. Sella's restaurant for breakfast is great. Huge portions. The room was comfortable and clean and the 42" TV made it nice to watch movies in room.

  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JoeyJetttt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
In-House_Coordinator, Owner at BEST WESTERN PLUS ClockTower Inn, responded to this review, January 9, 2012
Thank you for taking the time to let us, as well as others, know about your stay. What I am really pleased to see is that even though you stayed with us because of a less than situation we were able to make your stay a great one. I think you hit the nail on the head that our greatest attribute is we are downtown surrounded by some great bars, restaurants, and museums all within walking distance. Hopefully you used your "key to city" which can give you 10% off all the local restaurants and bars downtown.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria, Canada
Level Contributor
116 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed December 23, 2011

Very convenient for downtown, comfortable but nothing special. We did enjoy the restuarant on the property.

  • Stayed June 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank yonze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mukilteo, Washington
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed December 19, 2011

I am always on the hunt for good, pet-friendly hotels on the road and try to give fair reviews on TripAdvisor so other travelers with pets can stay in nice places. This hotel has been AWESOME. They have a $20 pet fee, of which $5 goes to a local charity for homeless pets. At check-in, we were given an older ice bucket which could be used as a pet bowl and which contained treats, poop bags, and a sheet of information for pet owners. There is a designated grassy pet area on the grounds, and the treats in the welcome pack were not just random generic biscuits, they included a small Greenie and a yogurt-dipped biscuit. When so many hotels seem to be more "pet tolerant" than pet-friendly, this hotel was a welcome change!

For the two-legged among us, the room was impeccably clean- they even sanitize the tv remote!- and comfortable. Drive-up parking was a life-saver (literally!) with all the ice everywhere. The complimentary shampoo, conditioner, and lotion are BeeKind brand, and they even provided two makeup removal towelettes. If it's small touches that really make a hotel for you, this is the place to stay.

Other reviewers have mentioned the location- it was a bit out of the way for us (about 3 miles off I-90) and on the edge of the downtown area (the drive up was a little sketchy) but we had no reason to feel unsafe or uncomfortable.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mousemousemouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review, December 23, 2011
On behalf of our entire team, including our two legged staff, we would like to thank you for letting us and others know about your stay. We want to treat our guests and their two legged companions the way we would like to be treated. Our yogurt dipped treats are locally made by a great store just 2 blocks away. Also, the bucket is a great bowl for either food or water as when traveling space is limited and sometimes those can't be brought. As for our location we are not a highway property but we are in the heart of downtown located only 2 blocks from over two dozen great restaurants, bars, and retail stores. We strive to provide the best experience we can for all our guests ranging for a nice grassy area to ultra clean rooms and 42" flat screen TV's. Thank you for helping other pets find a home.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hartford, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed December 17, 2011

I've spent about 20 nights at this hotel over the last nine months, and have always found it to be clean, comfortable and run with a lot of attention to detail. You can definitely tell the owner is personally involved with running the property. The staff deserves special mention for always being responsive to any questions or concerns I have had, which have been few.

Room Tip: Try to get one away from Stella's. While the food there is great, the noise from early morning d...
See more room tips
  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BaristaPhil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
In-House_Coordinator, Owner at BEST WESTERN PLUS ClockTower Inn, responded to this review, December 23, 2011
Thank you for the great review. We always enjoy seeing our returning guests as we consider you a part of the family. We get to know what you enjoy and you get to know us. We are always trying to improve and honest guest feedback is always welcomed. We listen to what everyone has to say and have made changes based on those suggestions. As a loyal guest I would hope if there is anything you ever you feel we could improve upon I hope you would let myself or my staff know.

Steve Wahrlich
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS ClockTower Inn

Property: BEST WESTERN PLUS ClockTower Inn
Address: 2511 1st Ave N, Billings, MT 59101-2320
Phone Number:
Location: United States > Montana > Billings
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Billings
#8 Family Hotel in Billings
#10 Romantic Hotel in Billings
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS ClockTower Inn 2.5*
Number of rooms: 126
Official Description (provided by the hotel):
Featuring an outdoor pool, Best Western PLUS Clocktower Inn is conveniently in the center of the city of Billings, Montana. Guests of the hotel can enjoy freshly baked goods at Stella's Kitchen and Bakery, on-site. Comfortably designed, each guest room at the hotel features a refrigerator, cable TV, and free Wi-Fi access. The private bathrooms come with a bathtub or shower and free toiletries. After a long day of exploring the sights of Billings, guests at Best Western PLUS Clocktower Inn can unwind in the hotel's sauna. Added amenities available here include a complimentary airport shuttle, a 24-hour front desk, and a business center. Yellowstone Art Museum is a 7-minute walk away, and a number of federal and state government buildings, as well as financial institutions, can be reached in a 5-minute walk. Zoo Montana is 12.2 miles from the hotel. Free parking is offered at this Best Western. Billings Logan International Airport is 3 miles away. ... more   less 
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Also Known As:
Best Western Plus Clocktower Hotel Billings
Best Western Billings
Best Western Clock Hotel
Billings Best Western

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