Clean room ( bath, furniture, beds, frig), clean parking lot, clean office. The establishment is taken care of.
Clean, but dingy and worn. Room rug was clean, but stained and worn; large wine stain located on the way to the bath.
Creepy environment. This hotel is a motel and should be presented as such. The establishment is made up of several 2 story buildings with direct to the outside room entrances. If we had known this, we never would have booked this place. We find outside facing entrances creepy, along with the list of traveler "don'ts" that is provided to guests. Also creepy is how dark the room was. Obviously, since the room faces outside, the drapes can't be opened unless you want to be on display to any passer-bys. Given this restriction, one would hope for a brightly painted room with bright lighting, wrong! Although the room was fairly recently painted, one wall was painted a dark brown, and the lighting didn't offset the dark paint. Just depressing.
Creaky floor. The establishment is old, and our room came complete with a creaky floor, the entire floor. No way one could sneak to use that incredible toilet (mentioned later) with that floor. Also, the floor had a noticeable tilt toward the room entrance.
Claustrophobic. The room was just plain small. Very cramped for two people. Two double beds, a night stand, a small chair, a small desk , a refrigerator and a dresser that supported a HUGE TV, is just too much for the room. Biggest TV I have ever seen in a motel room. It was either a 40" or 42". The size of it just made a small room look smaller. Just too much for a room that is, at best, 12' wide.
More on the TV. Had what was called a "clean" remote. Remote was wrapped in plastic. It is more than clean, it is stripped. Allows control of channels, sound and "on/off", that's it, all other functions disabled. Want to review some of the videos or pictures you have taken over the last few days, wait until you get home. Want to use the "menu" button on the TV in order to circumvent the limited remote, forget it, that is also disabled.
"WHOOSH!". The room had the most impressive toilet I have ever experienced. The first time I flushed it, I was absolutely startled by the sound and the apparent power of the flush. I told my wife to make sure she stood clear of the toilet when she flushed, otherwise I might have to report her as "missing". Not a complaint, just a statement. I may forget the cleanliness of the establishment, the creepy, creaky and claustrophobic room, but I will never forget the "WHOOSH!".
Bottom line. Would I stay at the BW PLUS ClockTower Inn again? Not if I could help it, it just isn't my type of place.
Would I recommend to others? Yes, with qualifications. If you don't mind the the outside entrance to the rooms, if you don't have to share the limited space with someone else and if you don't mind the darkness of the rooms, then I think it is a fine place. Clean, well taken care of, comfortable beds and pillows and it was quiet.
My biggest complaint is that it is a motel, and should be presented as such.
- Official Description (provided by the hotel):
- Featuring an outdoor pool, Best Western PLUS Clocktower Inn is conveniently in the center of the city of Billings, Montana. Guests of the hotel can enjoy freshly baked goods at Stella's Kitchen and Bakery, on-site. Comfortably designed, each guest room at the hotel features a refrigerator, cable TV, and free Wi-Fi access. The private bathrooms come with a bathtub or shower and free toiletries. After a long day of exploring the sights of Billings, guests at Best Western PLUS Clocktower Inn can unwind in the hotel's sauna. Added amenities available here include a complimentary airport shuttle, a 24-hour front desk, and a business center. Yellowstone Art Museum is a 7-minute walk away, and a number of federal and state government buildings, as well as financial institutions, can be reached in a 5-minute walk. Zoo Montana is 12.2 miles from the hotel. Free parking is offered at this Best Western. Billings Logan International Airport is 3 miles away. ... more less
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- Also Known As:
- Best Western Plus Clocktower Hotel Billings
- Best Western Billings
- Best Western Clock Hotel
- Billings Best Western