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406
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All reviews fire pit billiard room evening reception social hour great hotel full size fridge separate bedroom place to stay complimentary breakfast newer hotel west side wonderful stay the staff was friendly and helpful clean rooms would definitely stay here again pool and hot tub oatmeal
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Reviewed April 3, 2019

We stayed here for 5 nights with a work conference. Every single one of us commented on the friendly and helpful staff, clean rooms, convenient accommodations, and delicious breakfast. It was very filling every morning! Wish I could have had time to use the pool and workout area. No complaints!

Date of stay: March 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Discover32602820776
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillingsInnSuites, Manager at Homewood Suites by Hilton Billings, MT, responded to this reviewResponded April 4, 2019

Thanks for staying with us. We appreciate your feedback and we are happy to hear you enjoyed your recent stay. I will certainly share your thoughts with my staff. I hope you are able to return again in the near future to enjoy even more of what our property has to offer! We can't wait to welcome you back. - Stephanie

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Reviewed April 3, 2019

Rooms are clean with enough space not to feel like you and your family are crowding each other. The staff is friendly and helpful. The kids love the pool table. The breakfast is good. The only downfall is the beds, uncomfortable.

Date of stay: March 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Trek38302725259
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillingsInnSuites, Manager at Homewood Suites by Hilton Billings, MT, responded to this reviewResponded April 4, 2019

Thank you for taking the time to tell us about your recent stay. I'm so glad you enjoyed many parts of your stay, including our spacious suites and friendly staff. Although, I am sorry to hear you did not enjoy the beds in your suite. If there is anything else we can do to make your next stay more enjoyable, we would love to know! - Stephanie

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Reviewed March 30, 2019

The staff is excellent and very friendly and helpful. The rooms are comfortable and the location is good. The front desk staff is very helpful and considerate. The location is close to ORTHO MONTANA which is where I needed to go.

Date of stay: March 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Travel38186665940
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillingsInnSuites, Manager at Homewood Suites by Hilton Billings, MT, responded to this reviewResponded April 4, 2019

Thanks for your feedback! I'm happy to hear you enjoyed our comfortable suites and that our staff took such great care of you. I'll be sure to pass along your compliments. We look forward to seeing you again the next time your travels bring you to Billings. - Stephanie

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Reviewed March 26, 2019

We got a two-room suite for our family. Thermostat in one of the rooms didn't work correctly, so that room was very cold. Housekeeping definitely could have been better as they did the bare minimum and forgot to replace our morning coffee service. Had to go downstairs to get coffee. That was a hassle.

Breakfast was good, but servers were distracted. Overall good value.

Date of stay: March 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Scenic27400109838
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillingsInnSuites, Manager at Homewood Suites by Hilton Billings, MT, responded to this reviewResponded April 4, 2019

Thank you for your feedback. I am so sorry to hear about the condition of your suite during your recent stay. I have notified maintenance regarding the thermostat and I will follow up with our housekeeping team to ensure this doesn't happen again. I'm glad you enjoyed our complimentary breakfast and I hope you will give us another try in the future so we wow you on your next stay. - Stephanie Prahl

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Reviewed March 25, 2019

This hotel is always our go to when we get away. The breakfast is the best around with lots to offer as my husband has food issues. The house keeping this time was terrible. Our room had a dirty bathroom for the first two days. I even told the front desk and she was going to go up a clean it. We checked and then decided to stay other night and our second room was not any better. There was a dirty towel behind the TV. They where very busy that weekend but housekeeping should still have to do their job! I would be different if it was a budget priced room but they are not.

Date of stay: March 2019
  • Trip type: Traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank martha72246
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillingsInnSuites, Manager at Homewood Suites by Hilton Billings, MT, responded to this reviewResponded March 26, 2019

I sincerely apologize for the lack of cleanliness in your suite. We strive to provide each and every guest with a high quality experience and we have failed to do so in this case. I have addressed our housekeeping team in order to prevent this from happening again. I hope you will consider giving us another try in the future so we can provide a stay that you would expect from a Hilton property. Thank you for your time and feedback. - Stephanie

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