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“Above Average HGI” 4 of 5 stars
Review of Hilton Garden Inn Billings

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Hilton Garden Inn Billings
3.0 of 5 Hotel   |   2465 Grant Road, Billings, MT 59102   |  
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Ranked #4 of 50 Hotels in Billings
Certificate of Excellence
Helena, Montana
Level Contributor
85 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Above Average HGI”
4 of 5 stars Reviewed May 5, 2013

I stayed for a brief one nighter while passing through. This is a good HGI with friendly staff. They value HHonors members (not all Hilton properties do), and are friendly and accommodating. A complementary glass of wine / mug of beer for HHonors regardless of tier. Nice touch. An Old Chicago and a Mexican restaurant are walking distance (across the parking lot). Definitely the place to stay when in Billings.

Room Tip: It's a quiet location, so there's really not a bad room. But if you need something special...
See more room tips
  • Stayed May 2013, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank A_Montana_Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nichole M, General Manager at Hilton Garden Inn Billings, responded to this review, May 15, 2013
Thank you for taking time to review our hotel. I am delighted that you enjoyed our local amenity that we offer to our Honors members as we appreciate your loyalty to the brand. Our friendly staff will never change and we welcome you back anytime your travels bring you to the area. Take care and we hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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547 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
boise idaho, United States
1 review
5 of 5 stars Reviewed May 4, 2013

The hotel is very accomidating and the staff is always there to help with a smile. When you are at the Hilton Garden Inn they treat you like family. I usually always enjoy my experience at these hotels. They have everything I need as well. Pool, business center, bar/restaurant and airport shuttle.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nichole M, General Manager at Hilton Garden Inn Billings, responded to this review, May 15, 2013
Thank you for taking time to review our hotel. We are so happy that you enjoyed your stay with us and we hope to have the opportunity in the future. Our staff, pool, bar, and business center are a favorite amongst our guests, and we're not changing a thing. Safe travels to you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gillette, Wyoming
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 1, 2013

I usually stay at the Hilton Garden Inn when staying overnight in Billings. Great location, friendly staff, nice selection of equipment in fitness room, clean. Great breakfast options and nice bar. Would recommend this hotel to everyone.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank bn5962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Longview, United States
1 review
5 of 5 stars Reviewed April 29, 2013

Great hotel! Staff is extremely accommodating and rooms are impeccable! Breakfast was well worth the cost of $9.95, considering that you can go to iHop and pay $7.99 for ONE waffle!! WE will definitely come back!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Regina Marie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nichole M, General Manager at Hilton Garden Inn Billings, responded to this review, May 15, 2013
Thank you for the kind words about our hotel and staff. Our hot, cooked-to-order breakfast is a real treat and we are happy you enjoyed it as well. We hope that you will be back to stay with us soon. Take care and thank you for the review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Louis, United States
1 review
4 of 5 stars Reviewed April 29, 2013

The hotel is really nice. The staff was very pleasant and helpful with information. The breakfast was delicious and quick. It is about 10 minutes from downtown Billings, but it is conveniently located within many restaurants and stores. I usually stay at the Crowne Plaza (since it is downtown), but I think this Hilton Garden Inn was nicer.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Patty A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 25, 2013 via mobile

My stay at the Hilton Garden Inn would have just settled at average Hilton Garden Inn experience, a clean and quiet room and no hassles checking in or out. But the staff made my visit incredible, from Matt driving the airport shuttle that Saturday evening to Kyle working at the front desk, everyone was helpful, friendly and willing to go the extra step. Great staff!

  • Stayed March 2013
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank NBtraveller1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nichole M, General Manager at Hilton Garden Inn Billings, responded to this review, April 26, 2013
Thank you kindly for the heartfelt review! We pride ourselves on providing the best possible customer service and it seems as though we accomplished our goal with your stay. I will be sure to recognize Matt and Kylee, they are two of our many all stars here. We welcome you back anytime your travels bring you to the area again. Take care!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
malta, United States
1 review
4 of 5 stars Reviewed April 24, 2013

I thought that the Hilton ardens in Billings, MT was a very nice establishment. Though, my ratings are not based on much experience. I checked in the evening and checked out the folowing morning. I didnt use any of the services provided, so I cant really say weather they were goodm bad or otherwise.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Barry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nichole M, General Manager at Hilton Garden Inn Billings, responded to this review, April 26, 2013
Thank you for taking time to review our hotel. We appreciate your feedback and hope that you will be back to experience all that we have to offer here. Come see us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Billings

Property: Hilton Garden Inn Billings
Address: 2465 Grant Road, Billings, MT 59102
Phone Number:
Location: United States > Montana > Billings
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Billings
#3 Family Hotel in Billings
#3 Romantic Hotel in Billings
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Billings 3*
Number of rooms: 128
Official Description (provided by the hotel):
Our hotel in Billings, MT is Located in central Billings, near the Rimrock Mall and ZooMontana. Hilton Garden Inn Billings offers the perfect home-away-from-home with freshly-prepared breakfast daily inside of our on-site restaurant (breakfast not included in room rate). Expect the following hotel amenities: evening room service, in-room microwaves and refrigerators, an on-site bar/lounge area, indoor pool/whirlpool spa, fitness room, complimentary business center, meeting/conference rooms (catering services available) and free parking. Sundries and other goodies are available for purchase at our 24-hour Pavilion Pantry (also on-site at our hotel). ... more   less 
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Also Known As:
Hilton Garden Inn Billings Hotel Billings
Hilton Billings

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