About two weeks ago, my co-worker and I had a kick-off meeting with a client in Billings, MT. We booked our 4-night stay with the Garden Inn as we are Hilton Honors members.
As we drove through town we realized that we picked the best hotel as soon as we had arrived.
The lobby was welcoming, spacious, and well lit. We were greeted immediately, offered up a free fresh-baked cookie and give the keys to our rooms. We were also given free complimentary water (2 bottles for HHonors members.)
The rooms were clean, well kept and the beds were absolutely comfortable. They are self-adjusting so you can choose between a soft mattress or a firm one. If you are unsure how to operate the mattress, ask the front desk staff they will be more than happy to tell you where to find the knob and how to adjust the settings.
The free bath items (Soaps, shampoo, and mouthwash) were a great brand with fresh clean scents. If you found you have forgotten an item such as a toothbrush or a razor you can ask the front staff and they will accommodate you.
In addition to the bottled water, our check-in packet included a coupon for a free drink at the lobby bar. (Beer or wine.)
The hotel features a great breakfast in the morning, it is right around ten dollars and features a cooked to order item and a delicious breakfast bar complete with sausage, bacon, cinnamon rolls, eggs, muffins, cereal, juice, tea, and coffee. It is a great way to start the day.
At the end of each day, take the time to prepare for nightly snacks by stopping by their pantry store right in the lobby. They have all kinds of snack-food items ranging from healthy options to all-out-junk food that you can buy for a lot less than most hotels charge for their incidentals. Be sure to try a pint of the local made ice cream they keep in stock. It isn't famous, but it has great flavor.
What really made this stay great though was the staff. Each night, my co-worker and I would ask Sarah((sp?) Not sure if she has an "h" at the end of her name or not), the front desk supervisor, at which restaurant we should eat. The first night there we ignored her suggestion and went to the nearby Jake's, which though not horrible, was rather pedestrian as far as fare goes. We did not ignore Sarah's suggestions again.
She greeted us each evening we returned from work, making us feel like we were coming home. The rest of the staff was just as great. Super-friendly and quick to converse. We learned all about the wild domestic breed of rabbits that make the grounds their home. (You can get close, but they will scatter if you try to pet them). The atmosphere of friendliness is contagious. Throughout the stay you could strike up a conversation with various guests gathered at the bar for a drink at the end of the day, or just strike up a conversation in the lobby with other guests checking out or in.
The only caveat to this review is that the refrigerator in the room in which I stayed (Room 510) seemed to give off a buzz all night. It didn't bother me as I have a fan at home that I run that makes a similar noise so it actually helped me sleep. Other guests may find it a distraction though.
Thank you Hilton Garden Inn, Billings for a fantastic stay. We will be back in the near future at least three more times and you will be the only hotel in Billings we consider when it comes to lodging. You have earned faithful customers for as long as we will be visiting the Billings area.
- Official Description (provided by the hotel):
- Our hotel in Billings, MT is Located in central Billings, near the Rimrock Mall and ZooMontana. Hilton Garden Inn Billings offers the perfect home-away-from-home with freshly-prepared breakfast daily inside of our on-site restaurant (breakfast not included in room rate). Expect the following hotel amenities: evening room service, in-room microwaves and refrigerators, an on-site bar/lounge area, indoor pool/whirlpool spa, fitness room, complimentary business center, meeting/conference rooms (catering services available) and free parking. Sundries and other goodies are available for purchase at our 24-hour Pavilion Pantry (also on-site at our hotel). ... more less
- Reservation Options:
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- Also Known As:
- Hilton Garden Inn Billings Hotel Billings
- Hilton Billings