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“Enjoyed our stay”
Review of Big Horn Resort

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Big Horn Resort
Ranked #18 of 51 Hotels in Billings
Certificate of Excellence
Chicago, Illinois
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Enjoyed our stay”
Reviewed December 4, 2013 via mobile

We stayed here on a family trip driving back to chicago from Seattle. The front desk staff was attentive when we arrived and we had left a few of our toiletries in our last hotel and the gave us extras at no charge. The free breakfast was great lots to choose from...free is nice when you have 4 children. We didn't spend much time in the room as the children were in the waterpark from sun up till sun down. We enjoyed the lounge as well. It would have been nice if we could have had a plastic cup so we could bring drinks into the park area. We will come back here again for sure!

Stayed July 2013, traveled with family
Helpful?
1 Thank Mendy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bighornresort, General Manager at Big Horn Resort, responded to this review, December 6, 2013
We are very pleased that you and your family enjoyed our facilities and we look forward to your next visit to Billings.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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331 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
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  • English first
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English first
Denver, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 4, 2013

We came into town for the Thanksgiving holiday to visit family. We did not realize the entertainment value this hotel offered. Our children couldn't wait to get onto the slides. I was a little disappointed that our youngest did not meet the 48 inch height restriction. However, it was explained to me that it was and insurance thing. Anyway we were in town for three days and our children spent 3 hours per day at the waterpark. The hotel is clean the continental breakfast is fantastic. They had a unique machine that made pancakes. The kids loved them. The hotel seems to be fairly new and was very comfortable. I would point out that there were a number of families at the hotel so some hallway noise is apparent. We loved this place for our family and would definitely be back.

Room Tip: Be sure to be aware that the waterpark has seasonal hours during the winter. In addition the waterp...
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  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 1976Mike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bighornresort, General Manager at Big Horn Resort, responded to this review, December 6, 2013
Thank you for your candid comments. We are so pleased that we were able to make you family time such a joy and we look forward to your next visit to Billings.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 8, 2013 via mobile

Although I have no real issues with the hotel. Continental breakfast was good and service was friendly. If you are going to stay here just for the waterpark you may want to read this. First if your kids are not 6 and up dont bother! The hot tub which is like bath water and only 3 feet deep is for tjose 6 and up and the life guards will ask your child over and over how old they are. Second it feels like military camp in there with the rude lifeguards whistling every time you think about moving. There are so many rules you dont know what to do. My daughter got so paranoid she didnt even want to swim anymore. couldnt even go in the kiddie area without doing something wrong!! Chlorine was sooo strong wrecked my daughters swimsuit she couldnt even sit on a tube with my husband in the pool without having to talk to the manager. I want to point out I am easy going and have never left comments before

Stayed November 2013, traveled with friends
Helpful?
1 Thank Nancy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bighornresort, General Manager at Big Horn Resort, responded to this review, November 11, 2013
I apologize for your experience at the water park. The rules are there to keep your children safe and to have fun without injury, I apologize if the staff were a little to forceful. Rules are posted at the front desk, at the entrace to the park and at each ride to help you assist your children in following them so they can enjoy a safe fun time. I will pass this information on to our staff and have them look into a more freindly application of rule management. Thank you for your comments and again please accept my apology.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saskatchewan, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 4, 2013

I loved it, It was amazing.The reef water park attached onto it was good for us it really gave us something to do. I love the Breakfast so many things to choose from and lots of seats for when the resort is full. The location I liked a lot because of the fact that it was close to things like the Montana Zoo but not really downtown in the main part of the city. The beds were comfortable and room was clean, and bathroom was very nice sized. We will be staying here for many more consecutive years in Billings, MT Overall I think it was an amazing stay

Room Tip: Higher floors have less A/C noise for in the summer nights
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  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tanner E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bighornresort, General Manager at Big Horn Resort, responded to this review, November 6, 2013
Thank you for your comments. We are pleased that you had a good time with your family at the Big Horn Resort and we look foward to your next visit to Billings.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Medicine Hat, Canada
Level Contributor
198 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed October 21, 2013

Stayed here for 2 night with our boys ages 6 & 9. The room was clean and the beds were comfortable. We ate the complimentary breakfast each morning, it was average compared to other hotels we have stayed at. The kids loved the waterpark that is attached to the hotel, the only thing I recommend is checking your children's height before you go because they have much higher height requirements compared to any other place we have visited and there are no other options even if they are 1 inch under (lifejacket, parent) Overall it was a good experience and I would recommend if you are using the waterpark as there is no pool.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank We_Love_2_Travel2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bighornresort, General Manager at Big Horn Resort, responded to this review, October 23, 2013
Thank you for your candid review. We are pleased that your family enjoyed their stay and look forward to your next visit to Billings.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 30, 2013

The bighorn resort was a great stay for my family & I. We traveled through Montana for a family wedding and had nothing but great things to say about this hotel. Great staff, the manager was amazing. The front desk was nice also. We loved our room and thought it was very clean. We will be staying here again on the next trip to Montana. Thank you again to the helpful staff at this hotel, they made the stay!

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janet F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bighornresort, General Manager at Big Horn Resort, responded to this review, October 1, 2013
Thank you for your comment. We always love to hear when we have done a good job and we look forwar.d to you next visit to Billings
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, Wisconsin
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 17, 2013

We stayed at the Big Horn Resort earlier in September. I booked the stay through the Choice Hotel website. It is a FABULOUS hotel. I would not hesitate to stay at another Ascend Hotel Collection.

The room was clean, the free breakfast was good, the staff was attentive, the towels plush, the beds comfortable and the restaurant next door, the Montana Rib and Chop House was excellent.

My only criticism is we were in a room with an adjoining door. We had noisy neighbors both nights so I think the insulation around that door could be better.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharla M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bighornresort, General Manager at Big Horn Resort, responded to this review, September 19, 2013
Thank you for your candid comments. We are pleased your stay was exceptional and we take your comments seriously. We look forward to serving you again in Billings.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Big Horn Resort

Property: Big Horn Resort
Address: 1801 Majestic Ln, Billings, MT 59102-6728 (Formerly Wingate by Wyndham Billings)
Phone Number:
Location: United States > Montana > Billings
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Billings
#8 Business Hotel in Billings
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Big Horn Resort 2.5*
Number of rooms: 108
Official Description (provided by the hotel):
The Big Horn Resort is your vacation destination with a 35,000 sq ft Indoor Water Park, trips arranged to horseback ride, tour the Big Horn Canyon by boat or the Wild Horse Range, trips to Custer's Battlefield or Yellowstone Park. We have a great vacation just waiting for you. Start your day with our one of a kind full hot breakfast buffet and end your day with a relaxing drink at our Big Horn Lounge before climbing into our custom made beds for a restful night's sleep. Truly a Montana destination awaits you. ... more   less 
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Also Known As:
Big Horn Hotel Billings

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