I usually stay here once a year for my allergy appointments and so my family to have fun in the water park. When making the reservation we asked for a one bed Room and were quoted a certain price. I called a week in advance to make sure we still had our reservations and to request a room close to my family's room. On the day of arrival we were switched in to a room with two beds(no big deal) but we were told that it's our fault the reservations were switched and were charged more. I asked if they could charge for all three nights upon arrival and they refused to do so, so I blew it off (I know you can do so because I have experience working the front desk of a hotel). when we were checking out the night before we were charged additional fees for things we didn't charge to our room. Desk clerk didn't seem to care. I have stayed here plenty of times before and each experience was great. Not sure if I would stay again in the future
- Official Description (provided by the hotel):
- The Big Horn Resort is your vacation destination with a 35,000 sq ft Indoor Water Park, trips arranged to horseback ride, tour the Big Horn Canyon by boat or the Wild Horse Range, trips to Custer's Battlefield or Yellowstone Park. We have a great vacation just waiting for you. Start your day with our one of a kind full hot breakfast buffet and end your day with a relaxing drink at our Big Horn Lounge before climbing into our custom made beds for a restful night's sleep. Truly a Montana destination awaits you. ... more less
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- Also Known As:
- Big Horn Hotel Billings