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“Super friendly and helpful staff”

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Lexington Inn & Suites Billings
Ranked #10 of 51 Hotels in Billings
Certificate of Excellence
Las Vegas, Nevada
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Super friendly and helpful staff”
Reviewed July 17, 2013

the room was very clean.the pool and workout room were nice. the continental breakfast had a good selection.everyone on staff was very helpful.and the location was great. there is a nice italian restaurant located in front of hotel that makes eating out very convenient.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Don p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LexBlgs, Manager at Lexington Inn & Suites Billings, responded to this review, October 3, 2013
Your kind comments are very appreciated. We are happy to hear that your stay met and exceeded your expectations because our goal is to provide the best possible service for our guests. Thank you for staying with us and we hope to see you again in the future.
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390 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
Fresno, California
Level 3 Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 15, 2013 via mobile

This is a great choice. Billings motels/ hotels are very pricey, the Lexington was not. Front desk people friendly and competent. Room clean, quiet and spacious, bed comfortable. Breakfast was comparable to all the chains.

Location a little further off the freeway, but worth it.

If you are traveling through Billings choose this place.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Linda Jean V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bgonz, General Manager at Lexington Inn & Suites Billings, responded to this review, July 22, 2013
Thank you for the great promotion for Lexington Inn & Suites. We are grateful that you had such a terrific stay at our location here in Billings. Our wonderful staff continually strives for excellence when accommodating our guests. Thank you for taking the time to leave us a positive response and we hope you choose Lexington Inn & Suites again on your next trip to Billings.
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Edmonton
1 review
Reviewed July 14, 2013

Mary and the rest of the staff were great ,friendly and helpful. The rooms were great,and very clean. Thanks Mary and staff for a great stay.Great breakfast ,great room ,great staff. and helpful smiling manager

Room Tip: good breakfast and always a smile from a great manager.You are always treated special
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Clarence S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bgonz, General Manager at Lexington Inn & Suites Billings, responded to this review, July 22, 2013
We are happy that we could be such a great place for you visit to Billings. We do our best at Lexington Inn & Suites to employ the most customer friendly staff. Thank you for choosing our location here in Billings and we hope you stay with us again in the future.
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United States
Level 4 Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed July 14, 2013

Absolutely the most Fabulous Inn we have ever stayed at in our entire lives without a doubt, and we have traveled to a lot of vacation destinations over the years and stayed at several very nice places but none of them can match the quality of this one. We stayed here for a week and we have never experienced such perfection, from the Manager all the way to housekeeping. It may sound strange but seriously, the highlight of our whole vacation in Montana was this Inn, everything about it was a 5+ star. Clean to the point of looking brand new every time they would clean your room, service was over the top absolutely impeccable, the beds were so comfortable you didn't want to get out of them, the swimming pool and whirlpool were crystal clear clean, the breakfast was fantastic and the young lady working the breakfast area made sure everything was perfect and consistently full. Everyone working here greets you with a smile and was sooo friendly and willing to go out of the way to make sure you were totally satisfied with everything! If you are going to be in Billings MT and you don't stay here you are missing out on what may be the best Inn you have ever experienced in your entire life. They shouldn't thank you for staying with them, you should thank them for allowing you to stay there, its that perfect! I can't say enough about them it was perfection at its best. Thank You Lexington Inn & Suites of Billings, MT for a experience of a lifetime!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Randys_Reviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bgonz, General Manager at Lexington Inn & Suites Billings, responded to this review, July 22, 2013
Thank you for allowing us to be such a big part of your stay in Billings. We are very pleased to hear that we were able to make your home away from home stay so wonderful. This lets us know that we are doing our best to make Lexington Inn & Suites the most accommodating stay in Billings. Thanks again for allowing us to be the best that we can be. We hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palm Coast, Florida
Level 6 Contributor
99 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed July 10, 2013

This hotel is by far the best in Billings! The Front Desk Check-in Staff was friendly and helpful. The decor in the rooms was nice, beds were very comfortable. Definitely a "gem." Sherry in sales was helpful in finding a box for a bathrobe that we left behind. She then took it the UPS store to get it back to me. Our family enjoyed the pool, too. I Highly Recommend this hotel.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FlaglerPalms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LexBlgs, Manager at Lexington Inn & Suites Billings, responded to this review, July 12, 2013
We are pleased that your stay at Lexington Billings was a great success for you and your family. We like being called a "gem." It is our pleasure to make your stay a home away from home and part of that service is finding a lost item and happily returning it to our guests. Thank you for your kind words.
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Great Falls, Montana, United States
1 review
Reviewed July 9, 2013

the person at the front desk was very nice and our room was great but the breakfast was all cold and when I told the host in the dinning area she just ignored me. so every one eat cold sausage & eggs. was not a good breakfast.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bgonz, General Manager at Lexington Inn & Suites Billings, responded to this review, July 22, 2013
First of all I want to apologize for the breakfast and we hope that you will continue to choose Lexington Inn & Suites when you visit Billings in the future. With giving us your comment on Tripadvisor, this allows us to always improve on our hospitality. Thank you and we hope to see you again.
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Pocatello, Idaho
1 review
Reviewed July 8, 2013

When on a long road trip, there are two things that can make it enjoyable or terrible. 1) good restaraunts. and 2) good hotel/motels. After having a less than pleasant experience at The Dude Rancher on the way to visit family...we gambled one more time on the way back and decided to stay again in Billings, and chose the Lexingtion Inn & Suites. This has to rank as one of the best hotel experiences we have had. We were greated promptly and check it was a breeze. The room was spotless, the temperature perfect when we opened the door. The bed was FANTASTIC! The complimentary breakfast was nice. Every staff member we met was genuinely concerned about our needs. Someone from the front desk even called the room about a half hour after we checked in, just to ask if we were happy with it and if we needed anything else. That is rare these days. IF you are lucky enough to get some hotel workers to acknowledge your existance, it is normally met with a disgruntled tone. Not the case here. Whatever they do to keep their employees happy...keep doing it, because they are real gems! Now the only issues that we could comment on...we would suggest one thing...with the ever increasing number of people who have gluten issues, perhaps some hash browns or other sort of potato would be a nice addition and tops for the coffee cups with opening so you can drink it on the road. All in all, we would not hesitate to recommend this place to family and friends. If we make another trip out that way, we will definately stay here on both legs of the trip.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Matt M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bgonz, General Manager at Lexington Inn & Suites Billings, responded to this review, July 22, 2013
Thank you for choosing Lexington Inn & Suites and we are happy that you chose us on your next trip into Billings. Our goal is to have the most efficient staff and cleanest rooms in Billings. Your positive comment lets us know that we are achieving these goals. We hope you stay with us again in the future. Thanks again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lexington Inn & Suites Billings

Property: Lexington Inn & Suites Billings
Address: 3040 King Ave W, Billings, MT 59102-6436
Location: United States > Montana > Billings
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Romantic Hotel in Billings
#7 Family Hotel in Billings
#11 Business Hotel in Billings
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Lexington Inn & Suites Billings 2.5*
Number of rooms: 87
Official Description (provided by the hotel):
Lexington Inn and Suites of Billings is conveniently located near I-90 and I-94, close to your favorite area attractions, and outdoor activities. Our affordable hotel accommodations and friendly staff will offer a memorable experience throughout your stay. Some of our amenities include complimentary deluxe continental breakfast, indoor heated pool, indoor hot tub, guest laundry facilities, FREE wireless Internet access, cable TV with ESPN, refrigerator/microwave in every room, and more. We are surrounded by lots of eating establishments and shopping.We are 100% smoke free and pet free to provide a healthy environment. ... more   less 
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Also Known As:
Lexington Inn And Suites Billings
Lexington Inn & Suites Billings Hotel Billings
La Quinta Billings
Billings La Quinta

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