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“Nice place!”

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Best Western Plus Kelly Inn & Suites
Ranked #3 of 51 Hotels in Billings
Certificate of Excellence
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815 reviews from our community

Traveler rating
    571
    174
    36
    11
    23
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386
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
wa
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 22, 2013

We opted for a suite, so the price was in the $200 range (but no extra pet charge). The room was about 1200 sq ft - it seemed like an apartment. Super clean, two fireplaces, living room, fridge, microwave, beautiful furniture, comfy king bed, and two large screen TVs. The pool was the kicker for the young kids - an actual micro-water park (at no extra charge). Super friendly staff. We will definitely stay there again!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank arcay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed June 18, 2013 via mobile

The service is outstanding. The staff was a model for any company in customer service. My family travels through Billings every year. This is a great family hotel. Very clean! They always make us feel welcome. The lobby is very nice and they do a great job with breakfast. The kids love the pool (10 years and younger). I have stayed here at least 6 times and never had a complaint. We normally book on Sunday and Monday when it is not as filled.

Stayed June 2013, traveled with family
Helpful?
Thank Mike M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helena, Montana
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 6, 2013

This hotel is directly across the street from the youth soccer complex. The perfect location for lodging during a soccer tournament. Rooms are large and exceptionally well equipped. Pool is great fun for the kids. Breakfast was adequate, but nothing special. Regardless, a great place to stay for soccer. VERY busy with families on weekends, but I would bet much quieter during the week.

Room Tip: get upper floor on the north end
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Del S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Yellowstone, Montana
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 27, 2013

We stayed at this hotel on a business trip to Billings in April. What a nice hotel; from the lobby to the rooms. The decor was outstanding. The entire hotel was very clean. Although we didn't use the pool; we could tell it was well maintained. The front desk staff was great. They were always willing to help with questions we had and went out of their way to make us feel welcome. We would definitely stay at this hotel again and would highly recommend it to anyone.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sally H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bratrat, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review, May 28, 2013
We so appreciate guests who take the time to post about their stay with us. Thank you for your gracious comments, especially the ones about our front desk staff. Do come back and stay with us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Kelly Inn & Suites

Property: Best Western Plus Kelly Inn & Suites
Address: 4915 Southgate Drive, Billings, MT 59101 (Formerly BW PLUS Kelly Inn & Suites)
Phone Number:
Location: United States > Montana > Billings
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Billings
#2 Family Hotel in Billings
#5 Business Hotel in Billings
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Kelly Inn & Suites 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
Come home to the Best Western Plus Kelly Inn & Suites whenever your travels bring you to Big Sky Country and Billings, Montana. Guests enjoy our country lodge decor, hot breakfast, evening snacks, "cozy" bed package, and high-speed internet. Our business and laundry centers are open 24 hour for our guests' convenience. The Beaver Water Playland (open 6am to 11pm) delights both the younger guests and those not quite so young. We hope to have you visit us soon! ... more   less 
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Also Known As:
Best Western Plus Kelly Inn And Suites
Best Western Plus Kelly Hotel Billings
Best Western Billings
Best Western Kelly Hotel
Billings Best Western

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