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“Road trip”

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Best Western Plus Kelly Inn & Suites
Ranked #3 of 51 Hotels in Billings
Certificate of Excellence
Mill Creek, Washington
Level Contributor
184 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Road trip”
Reviewed April 8, 2013

Our first stop on a cross-country road trip. It was a long day and this place was great. The room was clean and the whole place is decorated beautifully. The free breakfast was also very good. Parking can be a bit tight but then again the place was sold out

  • Stayed September 2012, traveled as a couple
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Helpful?
Thank alg77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bratrat, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review, April 10, 2013
We always appreciate hearing that our guests had a good rest after a long day of traveling. Please stop by again when you travel through or come and stay a few days. Billings has so many attractions to see and experience! Thank you for taking the time to write about your stay with us.
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818 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Bismarck
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 6, 2013

We stayed for a weekend in March of 2013 while in town for a wrestling tournament. This hotel is clean and comfortable with a great pool area and breakfast room. My kids had a blast! The only downfall ( and it is not really a downfall) is that without a lounge there is no place for a group of adults to gather. Overall, I highly recommend this hotel. Clean, modern rooms, great breakfast and great service.

  • Stayed March 2013, traveled with family
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Helpful?
Thank bergernurse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bratrat, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review, April 8, 2013
Family Fun! That's what we strive to be known for...we are pleased that you had fun in the water playland, enjoyed our expanded continental breakfast with waffles, sausage and eggs, and hopefully enjoyed cookies in the lobby by the fireplace in the evening. Come back and see us soon!
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Boise, Idaho, Usa
1 review
Reviewed April 2, 2013

We have stayed at Kelly Inn in 2012 and 2013. The facility was consistently clean, staff was helpful and professional, room was quiet, breakfast provided had plenty of variety of foods. Easy access to interstate.

  • Stayed March 2013, traveled with family
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Review collected in partnership with Best Western

Helpful?
Thank AnitaP809
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bratrat, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review, April 4, 2013
Thank you for posting a great comment about our property and especially our staff! It's our hope that you will keep visiting our property anytime you are in the Billings area. Comments like yours are a delight to share with our staff and reminds them why they chose "hospitality" as their career.
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Billings, Montana, United States
2 reviews
Reviewed March 16, 2013

We stayed at this motel with a bunch of family. My sister booked online thinking that it was the Kelly Inn (NOT a Best Western) off of the King Avenue Exit. We realized it was a different motel and were all a little nervous because none of us had stayed at this particular motel before.
We were totally blown away by this motel. The pool is set up with all kinds of fun activities. The kids, adults, AND grandparents had so much fun! The pool temperature was warm enough that even grandpa joined in! We played basketball, went down the slides, played on the floating "logs" and it was one of the most fun afternoons we've had as a family!
The rooms were very clean, beds were comfortable, great layout. That evening the staff had fresh hot cookies in the lobby and we sat in front of the fireplace enjoying a couple of cookies and relaxing after our pool adventure.
Oh and the rooms had both doors with exterior access and access to the interior. It made it easy to unload the cars right by our door and then we could use the interior door to go to the pool, lobby, etc.
I would totally recommend this motel for families with kids, or anyone really. Staff was great, everything was clean and professional but it had a fun "lodge" kind of vibe.. and the kids loved looking at all the carved bears! The family will definitely be staying here again when they come to town!

Room Tip: Get a first floor room and you can park your car ride outside the exterior door - easy for unloading...
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  • Stayed December 2012, traveled with family
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Helpful?
Thank Diane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bratrat, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review, March 20, 2013
What a great review to read! Thank you for giving us great scores and sharing your family experience here at our hotel. It is especially enjoyable to hear that not only the younger ones but the young at heart (Grandpa!) had a good time in our water playland. Come back and see us soon.
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Canada
Level Contributor
117 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed February 25, 2013

We staryed at the Best Western Plus Kelly Inn & Suites during a summer road trip. The hotel was clean and service was great. My boys LOVED the pool area. No compaints at this hotel. I would highly recommend it for families.

  • Stayed July 2012, traveled with family
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Helpful?
Thank Famgal00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bratrat, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review, March 20, 2013
Thank you for your great review and high scores for your stay with us last summer. We'd love to have you visit us again anytime of the year for indoor fun at our water playland.
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Level Contributor
351 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
Reviewed February 20, 2013

We really enjoyed this hotel and was very safisified. It was the log cabin type structure with a huge stone fireplace in center of lobby area and had cathedral ceilings at front desk area. The pool was so cute as they had slides and water toy stuff that resembled bears, outdoors, and wilderness themes. Our room was more like a suite than just a room. There was a sitting area complete with an unique styled couch and chair of wilderness decorative warm tones, big desk and sitting area, really nice shower and bath area, and extremely comfortable beds!! There was even a nice treat outside our ssecond floor window....a wooden bear hanging from the window ledge! Would definitely visit again if in the area! Free breakfast was good and filling, close to hwy, and courteous staff.

Room Tip: Ask for king bed, very spacious and comfortable!
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  • Stayed February 2013, traveled with family
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Helpful?
Thank tanyasm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bratrat, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review, March 20, 2013
"Cozy" is just the word we like to hear our guests describe our country lodge in the heart of the city. We hope you will keep coming back to for a relaxing Montana experience. Thank you for taking the time to give us this great review!
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Columbus, Montana
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 6, 2013

I got a room for my daughter and her family for them to have a night of swimming and fun. They so enjoyed their stay and enjoyed the pool. They said it was comfortable the rooms were big and the pool was great. They also said the contiental breakfast was good

  • Stayed February 2013, traveled with family
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Helpful?
Thank DebraLaTray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bratrat, General Manager at Best Western Plus Kelly Inn & Suites, responded to this review, February 8, 2013
We love families! And kids seem to love our water playland! Thank you for sending your daughter and grandchildren here for a night of fun!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Kelly Inn & Suites

Property: Best Western Plus Kelly Inn & Suites
Address: 4915 Southgate Drive, Billings, MT 59101 (Formerly BW PLUS Kelly Inn & Suites)
Phone Number:
Location: United States > Montana > Billings
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Billings
#2 Family Hotel in Billings
#5 Business Hotel in Billings
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Kelly Inn & Suites 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
Come home to the Best Western Plus Kelly Inn & Suites whenever your travels bring you to Big Sky Country and Billings, Montana. Guests enjoy our country lodge decor, hot breakfast, evening snacks, "cozy" bed package, and high-speed internet. Our business and laundry centers are open 24 hour for our guests' convenience. The Beaver Water Playland (open 6am to 11pm) delights both the younger guests and those not quite so young. We hope to have you visit us soon! ... more   less 
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Also Known As:
Best Western Plus Kelly Inn And Suites
Best Western Plus Kelly Hotel Billings
Best Western Billings
Best Western Kelly Hotel
Billings Best Western

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