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“Good place in Billings”
Review of Northern Hotel

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Northern Hotel
Ranked #11 of 51 Hotels in Billings
Certificate of Excellence
Reviewed September 14, 2013

This hotel is a newly opened version of the Northern, where my husband and I have been staying for 36 years. This new iteration is good. The lobby is lovely. The valet service is a bit annoying. As a Montanan, I prefer to drive up, unload and go park the car. Simple. The hotel could have a pull-up and unload zone in front of the hotel on 1st Ave. That would simplify. The room was perfect. Very quiet, impeccably clean, super bed and pillows. Amenities, including a hair dryer, all provided and welcome! Because the hotel is located right downtown, the dining choices are great and within walking distance.

  • Stayed: September 2013, traveled as a couple
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1  Thank Sarah153478
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern_Hotel1902, Manager at Northern Hotel, responded to this reviewResponded September 17, 2013

Sarah153478 we’re pleased you came to visit us in our new form! We love to have guests from the Northern’s former versions and hear their stories and thoughts. Our valets offer the best service in town and would are happy to help unload your bags, and direct you to self-parking if you prefer. We validate for the parking garages downtown and can also guide you to street parking. We are happy to accommodate any request to make your stay more comfortable. We hope to see you again during your next stay in Billings.

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377 - 383 of 421 reviews

Reviewed September 12, 2013 via mobile

Staff at every point if contact very accommodating. Beautiful lobby. Very comfortable and beautiful rooms. The remodel is a complete success. Downtown Billings has lots to offer in short walking distance--great restaurants, galleries, museums, shopping. I highly recommend

  • Stayed: September 2013
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1  Thank aulocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern_Hotel1902, Manager at Northern Hotel, responded to this reviewResponded September 17, 2013

We are very proud of our staff aulocks and will be sure to let them know you appreciated their level of service. We hope you stay with us again during your next trip to Billings.

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Reviewed September 8, 2013 via mobile

We love everything about the Northern Hotel. It is centrally located downtown, clean, beautifully remodeled, friendly and fun! Check it out next time you're in Billings... You will not be disappointed.

  • Stayed: September 2013
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1  Thank bella1933
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern_Hotel1902, Manager at Northern Hotel, responded to this reviewResponded September 17, 2013

Bella1933, thanks for the great review! We’re pleased you enjoyed your stay. We hope to see you again next time you’re in town. Find us on Facebook to keep up with hotel events and special offers.

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Reviewed September 4, 2013

The lobby has a wow factor, especially because of the modern fire which is burning all the time.
The room we had had 2 double beds & 2 large picture windows which made the room really light.
The bed was comfortable, so were the pillows. The bathroom & shower we'd also great.
The parking was free & they had valet parking, which was a plus as the hotel hasn't got a car park of its own, although one is in the process of being built.
There is a restaurant & diner on site, but we didn't use the restaurant as the menu wasn't to our taste on this occasion. The diner looked really good, but it was closed when we got to the hotel as it is only open for breakfast & lunch.
I certainly would recommend this hotel & would stay there again.

Room Tip: Go for a high floor. We had one on the 8th floor. It is a city hotel, so there weren't any spect...
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  • Stayed: August 2013, traveled as a couple
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1  Thank pejo_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern_Hotel1902, Manager at Northern Hotel, responded to this reviewResponded September 6, 2013

The lobby is one of our favorite parts of the hotel pejo_11 and we’re glad it wowed you too. We hope you come to see us next time and be sure to try both of our restaurants! The city views are amazing from the upper floors and the two sides of the hotel offer completely different views. We’re glad you enjoyed your stay and look forward to your return.

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Reviewed August 31, 2013

Business meeting in the hotel brought me in for a pleasant surprise. Apparently a recent update had been effected and the results were positive. While the hallways appeared to not be fully completed/decorated, my room was spacious, well appointed and the bed was comfortable. As a frequent traveler small things make a difference, for example the window coverings actually allowed for total blockout of light -- important for uninterrupted sleep. Very little, if any, hall noise was apparent and the towels were fresh and clearly new, or nearly so.

Valet service was friendly and fast, front desk was effective, if on the giggly side and the adjoining throwback diner served a terrific lunch. I had previously always stayed at the Crowne Plaza a block away, now I have a new first choice in Billings. Recommended.

  • Stayed: August 2013, traveled on business
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Thank anasoll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern_Hotel1902, Manager at Northern Hotel, responded to this reviewResponded September 6, 2013

Anasoll, we’re glad your business travels brought your our way! The dark rooms are wonderful for a bit of a late morning if needed. Bernie’s has a wonderful new dessert menu that you should try next time you’re in! Find us on Facebook to see all the updates and news around the hotel and restaurants

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Reviewed August 28, 2013

Stayed here for work meetings. Found the place to be beautiful and the friendly staff even better! Nice up-to-date rooms, only complaint is that there was not a coffee maker in the room. Ate at TEN, it too was awesome with great service!

Room Tip: I had a corner room that provided multiple views.
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  • Stayed: August 2013, traveled on business
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Thank lornal123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern_Hotel1902, Manager at Northern Hotel, responded to this reviewResponded September 6, 2013

We’re glad you enjoyed your stay with us lornal123. We do offer complimentary coffee to our guests in the lobby until 9 AM. We serve our signature Bernie’s blend as well as hot tea. We hope to see you again in the future and encourage you to keep up with events in the hotel on our Facebook page.

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Reviewed August 24, 2013

The exemplary front-desk staff handled our difficult booking situation with grace and immediately made us feel at ease. The unfinished parking structure gave us the opportunity to deal with a fantastic group of valets. They were always ready and willing to accommodate us in a friendly and efficient manner, including the owner/general manager who retrieved our car on the last day of our stay.

The lobby and rooms are elegantly appointed with murals of Montana's big sky country. We enjoyed our five-nights sleeping on the most comfortable mattress imaginable, fitted with luxurious linens. Bernie's is a great place for breakfast.

As we were leaving, a fellow hotel guest commented on the beautiful renovation of the historic hotel. He told us he had been staying there for fifty years (minus a few during the remodeling). He expressed his opinion that the Northern is the best hotel in the four states of Montana, Wyoming, North and South Dakota.

Joe/Christie

Room Tip: Our room on the east side of the building's tenth floor allowed us to witness a spectacular ligh...
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  • Stayed: August 2013, traveled as a couple
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2  Thank Joseph G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern_Hotel1902, Manager at Northern Hotel, responded to this reviewResponded August 25, 2013

We take great pride in being a historic part of Billings Joseph G, so we are pleased to hear about your encounter with a fellow guest. We are proud of our valet team and will be sure to give them your compliments. We hope to see you the next time you pass though!

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Additional Information about Northern Hotel

Address: 19 N 28th St, Billings, MT 59101-2354
Phone Number:
Location: United States > Montana > Billings
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #11 of 51 Hotels in Billings
Price Range: $108 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Northern Hotel 4*
Number of rooms: 160
Official Description (provided by the hotel):
We have a variety of rooms available for your discriminating taste. Our Classic rooms have one king bed or one or two queen beds. Suites have one or two bedrooms and either king or queen beds. Depending on your needs or preference, we have the perfect room for your next stay.Enjoy our big city accommodations and Montana small city charms, and we believe you won’t want to stay anywhere else. ... more   less 
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