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“Macaroni in a cobb salad? Really?”
Review of Montana Sky

Montana Sky
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Ranked #77 of 354 Restaurants in Billings
Cuisines: American
Restaurant details
Reviewed June 18, 2013

I ordered the cobb salad and my wife had the french dip. The cobb had macaroni pasta in it and the dressing tasted like it used miracle wip as the base. My wife's french dip wasn't hot, and it had quite a bit of fat & gristle. When we went back to our room, we both felt sick.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Ryan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaHotel, General Manager at Montana Sky, responded to this reviewResponded June 21, 2013

Spec1alk,
Thank you for your review of Montana Sky. Your comments are truly valued. I sincerely apologize that we did not meet your expectations while you were a guest in our restaurant. Macaroni in a cobb salad doesn't seem right to me either.

I have shared your comments with our Food & Beverage Director and have full confidence that he will look into this and make sure it doesn't happen in the future.

Again, thank you for your comments and for taking the time to let us know about your experience. Please feel free to contact me at the hotel if you'd like to discuss this future. I would greatly appreciate the opportunity to speak with you. We do hope you will be our guest again.

In Regards,
LaRell Baldwin
General Manager
1-800-588-7666

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (49)
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45 - 49 of 49 reviews

Reviewed March 16, 2013

The service was poor and the food mediocre, not worth the price The eggs were cold in the morning for breakfast. The view of the city after dark at dinner was great..

Thank bobhartzheim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaHotel, General Manager at Montana Sky, responded to this reviewResponded March 18, 2013

bobhartzheim,
Thank you for taking the time to share your comments with us. I appreciate your feedback as it is important for making sure we provide the best service possible. I am sorry to hear that the service you received in our Montana Sky restaurant was poor and that the food was mediocre. Unfortunately, it seems that we didn't do our best to meet your expectations or the standards we set for ourselves. I do sincerely apologize. I have shared your comments with our Food & Beverage Director. Maybe sometime down the road you will be our guest again and can experience the changes we have made. Thank you again for your feedback. We do truly hope you will choose Montana Sky again in the future.

In Regards,
LaRell Baldwin
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 15, 2013 via mobile

Located on the .20th floor of the crown plaza hotel so you have fabulous views. We had a group of 10 so were in the private dining room which I loved. Big picture window, but best of all you could have conversations without loud background noise, and didn't have to worry about disturbing other diners. Very enjoyable atmosphere. I had prime rib first night, done perfect with the best mashed potatoes I've tasted in a long time. Service was excellent. Next dinner(liked it do much group went back) I had very good salmon.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Bill F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaHotel, General Manager at Montana Sky, responded to this reviewResponded March 18, 2013

Bill F,
Thank you for your review of our Montana Sky restaurant. Your feedback is greatly appreciated. It is great to hear that you enjoyed your meals. I am glad that we were able to provide you with private dinner for your dinner party so that you were able to fully enjoy both your group and your meal. Perfectly prepared prime rib and excellent service are wonderful things to hear about our restaurtant. I am excited to share your comments with our Food & Beverage Director. Thank you again for sharing your experience with us. We hope you return soon!

In Regards,
LaRell Baldwin
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 6, 2013

The view was indeed beautiful and the vegetable soup was spicy and delicious. Other than that, the experience was very disappointing. When I arrived, I asked to sit by a window. The waitress informed me that "all of the window tables were reserved." After sitting at my table for 5 minutes, hoping the waitress would return to take my order, I asked if all of the tables were really reserved. (One table did have a "reserved" sign on it but it was occupied. Only one other table was occupied.) At that point, with no explanation, she said that I could move to one of the empty tables. Odd. Although the restaurant was nearly empty throughout my dinner, the service was very slow. My empty soup bowl was never removed, although the waitress did move it aside when she brought my steak. The steak was okay, but just okay.

    • Value
    • Atmosphere
    • Service
    • Food
Thank TWorkTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaHotel, General Manager at Montana Sky, responded to this reviewResponded March 8, 2013

TWorkTraveler,
Thank you for taking a moment to share your experince at the Montana Sky restaurant with us. Your feedback is truly valued. I am happy to hear that your soup was delicious and the view was beautiful. However, I sincerely apologize that we fell short when meeting your expectations on the other aspects of your dining experience. I have shared your comments with our Food & Beverage Director and the Restaurant Managaer so that we can provide the best experience possible to our guests in the future.

Again, I do apologize that you didn't receive the kind of service that I know our restaurant staff is capable of providing. I do hope you will be our guest again and enjoy a meal at the Montana Sky.

In Hospitality,
LaRell Baldwin
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago
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Thank michieldekoning
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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