We have eaten suds hut for years and loved it. The last couple times were mediocre but we weren't ready to give up on them yet. Last night we ordered some of their wings to go. When we got them home they we noticed they were a 1/4 of the size they used to be and over cooked. We called hoping for some compensation but were told the girl was new and didn't know quite what to do. There was an off taste to them so I didn't eat them, my husband who was hungry ate 5 of them. He has been throwing up since. I called back today asking for a manager to explain the situation and hoping she had a better idea of how to treat customers. I was told the wings were perfect and that I was wrong to not be satisfied. As far as my husband is concerned I was told maybe I should call the health department. I've worked years in the service industry and have never seen such disregard for a customer. They could have simply offered us credit for the money we spent and apologized, instead they lost long time customers. We will never eat there again and will also make sure as many people as possible know of our terrible experience. On a good note I picked up wings from the Grandstand to replace the bad suds hut ones last night and they were phenomenal.
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