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“Convenient one night stop”

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Holiday Inn Express
Ranked #31 of 51 Hotels in Billings
Northfield, Minnesota
Level 3 Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Convenient one night stop”
Reviewed April 5, 2014

We were headed west and this was a convenient stop halfway. This hotel is easy to get to from the interstate. Clean quiet rooms, good breakfast. There was a snowstorm and I overheard the desk clerk being very helpful to a family that felt they were unable to continue their drive and wanting to stay another night. We'll return later this year when we do the same trip.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SkiSheep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie F, General Manager at Holiday Inn Express, responded to this review, April 9, 2014
Good Evening,
I would like to thank you for your recent stay with us and thank you for your feed back on how we're doing. We are pleased to hear you enjoyed your stay and look forward to your stay with us
later this year. From all of us at the Holiday Inn Express we hope you have a wonderful day.
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103 reviews from our community

Traveler rating
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    20
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    12
See reviews for
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
Spearfish, South Dakota
Level 6 Contributor
362 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed March 23, 2014

This property is pretty much the standard Holiday Inn Express...fairly new, small pool, free breakfast. Brenda, at the front desk was helpful and pleasant as was the woman refilling the breakfast selections. It's on the east end of Billings, fast food is the only food option nearby. Easy access from the interstate No shopping in the area. Despite being close to the interstate, our room was quiet. We had a standard double queen room. It was clean and comfortable. No microwave or refrigerator as noted in other reviews. Hot breakfast options (pancakes, eggs, sausage and biscuits) were available in addition to the usual bagels and cold cereal. Good selection of fruit. I would stay again if just traveling through Billings.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SDCooks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie F, General Manager at Holiday Inn Express, responded to this review, March 25, 2014
Good Morning, We would like to thank you for your recent stay with us and we are pleased
to hear you had a wonderful experience with our staff and your stay. I would also like to mention we do have fridge and microwaves in our mini suites if this would better suit your needs for your future stays with us , again from all us at the Holiday Inn Express we hope you have a wonderful
day, and look forward to seeing you on your next stay.
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Cascade, Montana
Level 6 Contributor
122 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed March 11, 2014

It's a nice place, standard breakfast items with scrambled eggs, sausage, pancake machine, juice, yogurt, fruit, biscuits & gravy. Bed was comfortable, room was quiet except when someone used the shower or toilet in another room - then you hear a loud water noise. Thankfully the hotel wasn't too busy and I got a good night's sleep.

It is on the outskirts of town, (Lockwood), not really close to anything if you're in Billings for business or shopping. Not bad.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hardycreek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie F, Manager at Holiday Inn Express, responded to this review, March 12, 2014
Good Morning ,
WE would like to thank you for choosing to stay with us , and we are pleased to hear you had
a great stay. and look forward to seeing you again .From all of us at the Holiday Inn Express
we hope you have a wonderful day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
texas
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 7, 2014

It was clean and the staff was professional. For the price, I would have liked a "wow" thrown in somewhere. And I would really have appreciated a microwave and fridge. As with so many other Holiday Inns, the overpricing for just a standard room is getting annoying.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank texascallie3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie F, Manager at Holiday Inn Express, responded to this review, March 10, 2014
Thank you for your recent stay with us , and we would like to apologize for any issues you might of had during your stay with us, and hope your next stay is an enjoyable one.
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Gillette, Wyoming
Level 4 Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed February 14, 2014

We booked through hotels. Com. When we arrived we found the pool and hot tub under construction . "Sorry, but that's too bad, we can't help you because you didn't book through the hotel directly. " when we got to the room, we found ourselves on a handicapped room with no tub. The spotlight is right outside and I can hear the people above me in the shower. Not thinking this is what I expected. Lovely view of the truck stop and the oil refinery.

  • Stayed February 2014
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lisa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie F, General Manager at Holiday Inn Express, responded to this review, February 17, 2014
Good Morning I would like to take a minute and apologize for any problem's you encountered during your stay with us.I am truly sorry and I would like to speak to you about these issue's so we can correct them. Again we are truly sorry and hope to hear from you soon.



Sincerley
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Travelers are raving about these Billings hotels

Regina, SK, Canada
Level 6 Contributor
180 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed January 30, 2014

We had no complaints about the hotel or the staff. Everyone was friendly to two weary travellers. The room was very nice, although without a fridge or microwave. It did have a coffee maker. The breakfast was extensive with lots of variety, altho the pancake maker was broken. All in all nothing bad about it except the price, which we felt, at $125.00 including taxes was a bit much.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jamjude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie F, General Manager at Holiday Inn Express, responded to this review, February 13, 2014
Good Morning
I would like to take a minute and apologize for any issues you may have had during your stay with
us.We strive to be the best and appreciate feed back from all our guest's so we can correct any issue's so your next stay with us will be a great one.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisville, Kentucky
Level 6 Contributor
104 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed September 21, 2013

The rooms were very clean and nice and the breakfast was your standard fare for a Holiday Inn Express, however, the nightly rate is very expensive ($135 before tax). I'm sure part of that rate is due to the fact that Billings is pretty much in the middle of nowhere and you're at their mercy. The chocolate chip cookes were nice at check-in after a long day on the road.

  • Stayed August 2013, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
Thank lahord59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
21Jackie1974, General Manager at Holiday Inn Express, responded to this review, September 23, 2013
We are so sorry you expierenced issues during your stay with us, we strive to make sure every
guest's stay with us is a wonderful one , again we apoligize and hope your next stay with us is
a great one.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express

Property: Holiday Inn Express
Address: 430 Cole St, Billings, MT 59101-6821
Phone Number:
Location: United States > Montana > Billings
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #31 of 51 Hotels in Billings
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express 2.5*
Number of rooms: 66
Official Description (provided by the hotel):
The Holiday Inn Express Billings Hotel is a beautiful hotel located on the east side of Billings, MT. Easy access from I-90, take exit 455. We are located just West of the I-90, I94 junction.Looking to travel scenic Montana? We are an ideal stay over point to take day trips to see Yellowstone National Park, Beartooth Pass, Little Bighorn and Pompey's Pillar We have a complimentary breakfast bar, business center with high speed Internet.We are just 3 miles from the Metra Park. Forty-five minutes from Little Big Horn Battlefield, thirty minutes from Pompey's Pillar and one hour from Red Lodge ski resort. ... more   less 
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Also Known As:
Holiday Inn Express Hotel Billings
Holiday Inn Billings
Billings Holiday Inn

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