We stay at Hampton Inns. They are clean, numerous, reasonably priced, and -- with minor variations -- predictable. Unfortunately this hotel in Billings fractured the record.
The young woman at the desk was away getting something when we arrived. Everything stopped because nobody else was working the desk. When she returned, she turned out to be pleasant and efficient but she still was only half the people needed for that job.
In the (quite small) room, we noticed the absence of the yellow stickies bragging that everything was clean. In fact, the duvet smelled of body odor, not detergent.
In the bathroom, the cap on the shampoo was loose and there was enough shampoo on the outside of the container to work up a good lather.
The wired internet did not work at all.
To add injury to the insult, the $170 rate was high, especially so for the size of the room.
This hotel is convenient both to downtown Billings and the airport, but we will not suffer it again. Fortunately, there is a newer one a few miles west.
- Official Description (provided by the hotel):
- The Hampton Inn by Hilton Billings hotel in located in Billings, MT close to the Rimrock Mall and Moss Mansion. Free breakfast is served in our hotel lobby every morning. Enjoy free WiFi, free airport shuttle, an indoor heated pool, fitness room, 24-hour business center, free parking, a refrigerator in every room and more than 2,700 sq. ft. of meeting space. ... more less
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- Also Known As:
- Hampton Inn Billings Hotel Billings
- Billings Hampton Inn