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“Good Until” 3 of 5 bubbles
Review of Howard Johnson Billings

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Howard Johnson Billings
Ranked #40 of 51 Hotels in Billings
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1,059 reviews from our community

Traveler rating
    163
    197
    195
    213
    291
See reviews for
500
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195
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 bubbles Reviewed October 18, 2012

I checked in due to truck problems that took longer than i expected to resolve. Staff did all they could to accomidate me. Very friendly manager and hk staff. Other girl at front desk was friendly, smiling and polite. Will defenitly return for another stay

  • Stayed October 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cruzito1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed October 13, 2012

The title says it all. Crumbling baseboard in the bathroom. Sheets on the bed which only come up to your chest (is that called short sheeting? I'm not sure). A ridiculously small room with a phone that didn't work (and was sticky, to boot) and more than half the channels listed on the TV ended up as a black screen or snow.

Add to that the half-eaten donut lingering in the building's entry (wing C, I believe) when we arrived -- a keycard is useless with that door, by the way, as the lock is broken and the door swings in the wind --, someone very thoughtfully leaving their half-drunk beverage near the door -- or at least I hope it was a beverage -- when we left, and the kids running up and down the hall screaming at the top of their lungs most of the night (call the Front Desk to complain, you say? Remember, that phone doesn't work. And it's sticky. Ew.), it's safe to say we'll never be back.

Better yet, our night there was so horrific that after a long day of driving and a restless half-sleep fighting with the sheets and feeling absolutely disgusting, we could not WAIT to get on the road the next morning at the crack of dawn for an even longer day of driving.

While checking out, the Front Desk staff made it clear I was interrupting their chat and only helped me begrudgingly. When she asked, with the smallest modicum of interest, how my stay was and I said, clearly annoyed, "it was okay" -- figuring a lengthy explanation of all that was wrong would be wasted as she was clearly itching to get back to her conversation --, she barely raised an eyebrow, as if they're well aware the place sucks and just don't care.

I almost ran through the parking lot to get to my car and get the heck out.

If you have low standards, ... well, I don't know, I'd still look elsewhere. There's gotta be someplace better than this little Bangladesh in Billings.

  • Stayed October 2012, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Jonathan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara V, Manager at Howard Johnson Billings, responded to this review, October 18, 2012
Thank you for your most recent response to your most recent stay with us. I apologize for the dissatisfactions you expressed. I am available 24/7 and do apologize that I was not able to speak with you before your departure. We do try to keep our halls free and clear of things and try to catch all the load ones. I have spoken with the appropriate staff and assure you that these issues have been addressed. We strive to attempt to make each guests stay as pleasant and enjoyable as possible. From what you said, we did upgrade your room and I apologize that this was not to your satisfaction. I would like to earn your business and look forward to seeing you in the future.
Sincerely,
Sara VanBoxel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Howard Johnson Billings

Property: Howard Johnson Billings
Address: 1345 Mullowney Lane, Billings, MT 59101
Phone Number:
Location: United States > Montana > Billings
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #40 of 51 Hotels in Billings
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson Billings 2*
Number of rooms: 116
Official Description (provided by the hotel):
Escape to Big Sky country at our Howard Johnson Billings hotel. Conveniently located off Interstate 90, our pet-friendly Billings, MT, hotel near Billings Logan International Airport puts outdoor adventure, vibrant night life and family fun at your doorstep. Start your day off smiling with free Rise & Dine breakfast, and use free Wi-Fi Internet access to plan your trip. Unwind after a busy day in one of our hot tubs, and let loose on the wild waterslide into our heated indoor pool. If you want to stay active, get a workout in our fitness center. Kids 17 and under stay free with an adult. ... more   less 
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Also Known As:
Howard Johnson Hotel Billings
Ramada Hotel Billings
Ramada Hotel Limited

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