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“Another nice Hampton Inn”

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Hampton Inn & Suites Billings West I-90
Ranked #7 of 51 Hotels in Billings
Certificate of Excellence
Canby, Oregon
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Another nice Hampton Inn”
Reviewed September 27, 2012

This is a newer Hampton Inn, near I-90 but far enough away that you won't hear the freeway. Very tastefully decorated and clean. The rooms have all the usual attention to detail that each Hampton Inn does: shampoos and soaps, hair dryer, ironing board and iron, clean towels and freshly cleaned duvets.

Breakfast was the usual good Hampton quality breakfast. Staff was friendly, but usually don't interact too much with staff as everything has been taken care of in advance and no need to seek out help.

We like to stay at Hampton's when we are traveling because we can register online for the room, get AAA discount, the hotel and rooms pretty much all look the same so there is very little to ask for. We know what to expect. That's worth something.

  • Stayed September 2012, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Canbyres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillingsInnSuites, Director of Sales at Hampton Inn & Suites Billings West I-90, responded to this review, October 1, 2012
Thank you for taking the time to write us a review . We appreciate the feedback from our guests. I am glad we were able to fit your location needs and provide adequate accommodations/amenities. We look forward to seeing you in the future!

Danielle Rossow
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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474 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (53)
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English first
Central Illinois
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 19, 2012

My wife and I stayed at this hotel on a recent trip to Billings. I researched hotels using TripAdvisor and found this hotel highly recommended. There is a good reason!

The lobby of the hotel commends it from the beginning. It is tastefully decorated, and the staff we interacted with were friendly. We stayed in a spacious King Suite. The bed is comfortable and the linens top notch. There was a microwave, micro-fridge, and coffee maker in our room. (If these are important to you, be sure to request one of the "suite" rooms -- generally $10-20 more per night.)

The only hitch in our stay is that we were given a key to a room that hadn't been fully cleaned. The front desk staff quickly moved us into another room. The only downside is that we were on the fourth floor, so it took a little longer to get settled than one would like.

The breakfast at this Hampton Inn is one of the best you'll find in this class. They have the typical 'cold' selection of cereals, muffins, and bagels but also 'hot' selections like prepared oatmeal, scrambled eggs, bacon/sausage, and a waffle iron. If you strive to eat healthy on the road, you can do so at this breakfast bar. If you're trying to eat enough to make it through the day on one meal, you could probably do that, too!

There one steak house and no shopping adjacent to the hotel. However, there is a new Holiday gas station and convenience store just north of the parking lot. If you want to eat out or shop, find your way to King Ave by heading north (then it bends east) on Gabel Dr. Turn north again on S 24th St until you reach the King Ave light. You'll find shops and restaurants to the right or left.

If you're looking to make a one day excursion from the Hampton Inn, I could not more highly recommend the drive to Red Lodge, MT and up the Beartooth Pass (just under 11,000 feet). Red Lodge is about 50 mins from the hotel via I-90/Hwy 212. Driving up the Beartooth Pass will take you another hour, but the grandeur of the views is worth the drive.

Should we return to Billings in the future, I would stay at the Hampton Inn and Suites I-90 West without a second thought.

Room Tip: There are two whirlpool suites to choose from -- room 432 and 429 (which is also handicap accessible...
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A_Real_Journey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillingsInnSuites, Director of Sales at Hampton Inn & Suites Billings West I-90, responded to this review, September 20, 2012
Thank you for taking the time to write us a review, for the Hampton Inn Billings. We appreciate the feedback from our guests.I apologize that you were checked into a room that was not ready but I am glad we were able to fit your location needs and provide adequate accommodations/amenities for you and your family for the rest of your stay.. We look forward to seeing you in the future.

Danielle Rossow
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glendive, Montana
Level Contributor
72 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed September 17, 2012

very reasonable in price, cheaper than lexington, nicer. great beds, shower, towels,clean rooms. great breakfast, swimming pool, exercise room, vending, lots of parking. the only thumbs down is no micro's or fridge in the rooms, still the best value i've found in billings.

Room Tip: we stayed on the 2nd floor, didn't have any real problems, beds set back away from door, you sho...
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank searching4utopia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillingsInnSuites, Director of Sales at Hampton Inn & Suites Billings West I-90, responded to this review, September 18, 2012
Thank you for your response. We are so glad to hear you enjoyed our accomodations. We are looking forward to your next visit.

Danielle Rossow
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Upland, California
Level Contributor
169 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed September 17, 2012

I must say that this is a nice and newish Hampton Inn that is a great place to stay. I had absolutely no problems with this hotel. The rooms are very nice and the breakfast is a nice Hampton style breakfast. The internet was reasonably fast and the TV quality was good. The room had plenty of outlets and the lighting, while not great, was acceptable. The bed was very nice. I will definitely try to stay here again if the prices aren't out of my company budget, the next time I have to stay in the area.

Room Tip: Try to get a room facing the back of the hotel, as it is quieter.
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pharmarep1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillingsInnSuites, Director of Sales at Hampton Inn & Suites Billings West I-90, responded to this review, September 19, 2012
Thank you for your comments. I am glad to hear you were satisfied with our Internet connection and breakfast. We look forward to your next visit.

Danielle Rossow
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed September 15, 2012

We stayed at this specialty hotel on the west side of Billings on a Wednesday night. They said they are often filled on Wednesday and Thursday nights with business travellers, but had a cancellation so they gave us a 2 queen bed room. The room is very spacious, but lacks a frig. There is no restaurant in the hotel (although they serve a very nice breakfast), so for those who want to keep something like milk in a frig---there isn't one (unless apparently you are in a king suite). Surely the rest of us deserve a frig too. There is plenty of room for one!

Stayed September 2012, traveled with family
Helpful?
Thank Wildrose T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillingsInnSuites, Director of Sales at Hampton Inn & Suites Billings West I-90, responded to this review, September 17, 2012
Thank you for taking the time to write us a review, for the Hampton Inn Billings. We appreciate the feedback from our guests.

We offer refridgerators and microwaves in our King Studio suites for future bookings.

I am glad to hear you enjoyed breakfast and the rest of your stay. We hope you will give us another try in the future.

Danielle Rossow
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 11, 2012

A quality Hampton. Staff was friendly, rooms were quiet and comfortable. Not much around the hotel, but close to the interstate and it's an easy trek to pretty much anywhere in Billings. Specifics: 24 hour pool and gym is nice; both are nice sized for a Hampton. Only one public washer/dryer, so might have to wait to do a load. Breakfast was standard fare, but well presented and ample dining area. Would return if ever back in the area.

Stayed September 2012, traveled with friends
Helpful?
Thank SWDCtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillingsInnSuites, Director of Sales at Hampton Inn & Suites Billings West I-90, responded to this review, September 13, 2012
Thank you for taking the time to write us a review, for the Hampton Inn & Suites- Billings. We appreciate the feedback from our guests. I am to hear that you enjoyed the pool and fitness center. We look forward to seeing you in the future.

Danielle Rossow
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Climax, Sask
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed August 20, 2012

We stayed at this Hotel for three nights, it was very clean, great service and quite. Would recommend this hotel. Although this was not a business trip, I spend many days on the road with my work and in most cases I am not even interested in the continental breakfast. However, this has to be the best I have seen. Most of it has to do with the one lady that runs it, she truly deserves more then she is being paid. She kept everything full, the hot portion was always available and she worked hard to keep everything clean and available. She kept the tanbles clean and I know on two of the nights we stayed the Hotel was sold out, so she was running! Great place will be back! The only negative was the beds, a little uncomfortable and not queen

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dennisk317
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BillingsInnSuites, Director of Sales at Hampton Inn & Suites Billings West I-90, responded to this review, August 22, 2012
Wow! Thank you for the nice comments regarding our breakfast attendant. We will be sure to show this comment to her. We are so glad to hear you enjoyed breakfast and the rest of your stay.

Thanks again.

Danielle Rossow
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Billings West I-90

Property: Hampton Inn & Suites Billings West I-90
Address: 3550 Ember Ln, Billings, MT 59102-6738
Phone Number:
Location: United States > Montana > Billings
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Billings
#4 Romantic Hotel in Billings
#4 Family Hotel in Billings
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Billings West I-90 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
The spacious Hampton Inn & Suites Billings West I-90 hotel in Montana is near ZooMontana, Rimrock Mall, Rocky Mountain College and Billings Studio Theater. Our guests enjoy free airport shuttle service, free breakfast, free WiFi in every room, and free parking. Other amenities include: access to our 24-hour fitness facility, indoor pool and whirlpool spa, business center, on-site convenience store, and conference or meeting room options. ... more   less 
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Also Known As:
Hampton Inn & Suites Billings West i-90 Hotel Billings
Hampton Inn And Suites Billings West i-90

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