This review really centers around the simple fact that I booked 3 rooms for 3 nights to spread family members around (>one week in advance). All of the rooms were to be non-smoking. The first hint of trouble was at registration when I was informed the only had two non-smoking rooms available and that the third was a smoking room.
We booked only the two rooms and booked another room at a competing facility. After the second night, my son and family were told they had to check out Saturday morning as there were no more rooms available......what? No real explanation was given.
Once again we had to make other arrangements.
This facility at best is average. I will have to say one thing positive: they did give a small discount to me for the inconvenience.
I will never book a room at this facility again (I do travel to West Plains routinely). I have never run across this problem of rooms in over 30 years of travel. Maybe I am just naive or lucky.
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- Also Known As:
- Best Western West Plains
- West Plains Best Western