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“Good Value at this Price Point”
Review of Quality Inn

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Quality Inn
Ranked #2 of 7 Hotels in West Plains
Certificate of Excellence
Reviewed October 18, 2012

I've stayed here twice, and enjoyed it much more the second time. It's distinctive feature is its VALUE. I can't tell the difference between this property and the Holiday Inn Express stays I've had, except this particular Best Western is much less expensive. The rooms are just a quiet and similarly appointed, the breakfasts are the same, the Best Western pool is nicer, the hot tub is actually hot (though not clear the first time there), ... The list could continue, but you get the picture. At this price point, I think the Best Western in West Plains is a good deal. I'll stay there again.

Room Tip: Only one elevator, so try to get on the first floor.
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  • Stayed: October 2012, traveled with family
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1  Thank William B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eric M, General Manager at Quality Inn, responded to this reviewResponded October 26, 2012

Thank you William for your comments regarding our hotel. We appreciate your feedback and we look forward to serving you again.
Sincerely,
Eric Martin
General Manager
BEST WESTERN Grand Villa
West Plains, Missouri

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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124 - 130 of 144 reviews

Reviewed October 6, 2012

The Best Western Grand Villa is located right on Jan Howard Expressway which happens to also be highway 63. This gives it an edge since its right off the highway. The rooms are spacious, nicely decorated and the beds comfortable. My room is always immaculate. The indoor pool and hot tub are a nice touch on a cold winters day. The free breakfast is part cold and part hot.

  • Stayed: July 2012, traveled solo
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1  Thank Bruce C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2012

We were on the road and thought we'd stop at the Super 8, but they were booked, and the Holiday Inn only had a King jacuzzi room for $149, so we tried here. Very friendly front desk person, best breakfast with a great pancake making machine. Beds were a little too firm for my taste, but they were OK. Would definitely stay again.

  • Stayed: July 2012, traveled with family
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1  Thank redbug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2012

The check in was warm and welcoming. The room was clean, spacious and comfortable. The pool was clean and relaxing. The breakfast was normal. I will definitely stay here again if I am near West Plains, Missouri

Room Tip: A good, clean and safe place to stay. It's definitely the place I would tell my friends to stay...
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  • Stayed: July 2012, traveled with family
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1  Thank Dawgs11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2012

Very nice motel. Check in easy and clerk was very friendly. Rooms very very clean and
plenty of towels.

  • Stayed: June 2012, traveled on business
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1  Thank TexasKB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 30, 2012

Good location, right off of U.S. 63. Plenty of parking. We stayed on the first floor, East side...no road noise at all. But our room was next to the elevator. I asked the desk clerk if anyone every complained about elevator noise and was told "No!". Well, we complained about the elevator noise--lots of loud talking and laughing, as well as that darn elevator bell ringing until about 1 a.m., and then starting up again about 6 a.m. Average rooms, bathrooms really need updating...the floor tile grout lines contained lots of embedded dirt, several of the tiles were cracked. The shower head did not work well. Towels were flimsy and small. The phone in room didn't work on arrival. I called the front desk, no response. I went to the front desk and waited for 10 minutes; a clerk finally appeared and swapped out the bad phone. The pool was small but decent, the hot tub was hot but had only 2 jets functioning. The lobby was expansive, but the complementary computer did not function. The complementary breakfast was fairly extensive, the eating area was clean and roomy. But the beds--they were AWFUL! Everyone in our party (2 families, 4 adults and 4 kids) complained about the terribly uncomfortable beds. My bed was hard as a rock, and a spring kept on jabbing me in the side all night. Needless to say, I got very little sleep! We normally stay at the Holiday Inn Express, but that facility was sold out--so we tried the BW Grand Villa. We'll skip this establishment in the future--at least until the beds are replaced!

Room Tip: Stay on the East side of the hotel (away from U.S. 63) to escape road noise, stay away from the nois...
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  • Stayed: June 2012, traveled with family
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Thank Falconer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 13, 2012

The Best Western Grand Villa is located right off highway 63 in West Plains. It's a very nice place with courteous, helpful staff. The rooms are clean, well furnished and spacious. Their breakfast is one of the most complete we've ever had with scrambled eggs, bacon, sausage, biscuits and gravy, orange/apple juice, fruit, pancakes, etc. Their fitness room isn't all that big, but the machines are well maintained. The indoor pool is more than adequate. All in all it's a fine place for an overnight or longer stay.

  • Stayed: May 2012, traveled as a couple
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2  Thank Gordon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Address: 220 Jan Howard Expy, West Plains, MO 65775-2281 (Formerly EconoLodge)
Phone Number:
Location: United States > Missouri > West Plains
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in West Plains
Price Range: $80 - $92 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Best Western West Plains
West Plains Best Western

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