Where do I start???? I checked in late in the evening...I was very specific that I need a non-smoking room as I have allergies....When I arrive I go straight to my very uncomfortable bed the room was clearly a smoking room cigarette burns all over sheets and bedspread..But I am exhausted and finally try and sleep even while coughing all night from the strong smell of cigarettes.... When I finally wake up in the morning I see bugs crawling out of bathroom and other diff areas and there were bites all over me.....GROSS!!!! Well I needed it shower before I leave this dump So I go to take one and guess what it doesnt WORK!!!! I go complain and they already knew about....WHy would you book someone a room if you know it doesnt have working bathroom?!?!? I RAISED SOME HELL to the non english speaking person they wouldnt do anything about it said they had someone coming later that week...One of the cleaning staff heard me and she must of felt bad and opened uped someone elses room for me to shower in....Which was just as gross as mine....and to think there are people who actually live in this hotel!!!! My room was a mess My bathtube had pubic hairs in them there was trash scattered in misc places i think the only thing dones is beds are made..Towels were stained and dingy and smelled like B.O and there is always kids and people yelling in hallway running up or all hanging out in stairwells....Pay the extra few dollars and go to O'fallon or Lake st Louis motels!
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