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“Great Staff and accomodations”

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Best Western Plus Washington Hotel
Ranked #1 of 3 Hotels in Washington
Certificate of Excellence
Springfield, Missouri
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Staff and accomodations”
Reviewed June 11, 2014

The staff was terrific. Jamie Harkins, Niten Patel, Lynn, night auditor, Sandy, breakfast attendant, Emily and Beth at front desk are a terrific crew. They are ready to accomodate every need. I stayed at the hotel 4 weeks plus and I was treated as family. There are more of the staff that we met but do not know their names but don't want to leave them out. They were all great. The rooms are really clean and the housekeepers do a really good job. The facility is really nicely decorated. One morning we had to leave before time for breakfast and Lynn brought out food for us. The rooms are spacious and very comfortable. I have really enjoyed my stay at this hotel and highly recommend it and the beautiful town of Washington.

Room Tip: All rooms are quiet regardless of what floor you are on.
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  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Vicki A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, Manager at Best Western Plus Washington Hotel, responded to this review, June 25, 2014
What a fantastic review! It is truly rewarding to receive high complements towards our entire team. We all work hard to achieve the same goal which is 100% guest satisfaction when they stay with us. Thank you for recognizing all the hard work and effort that it takes to keep our property top notch and above all of our competition. We are honored to have you as our guest and look forward to seeing you on your next business trip. Again thanks for the recognition of our great property and sharing your experience with the public.
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293 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Bentonville, AR, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 9, 2014

The rooms in this hotel were recently renovated and they compare to 3 and 4 star hotels at which we have stayed. In addition, pets are allowed which was the reason we selected this hotel. It exceeded our expectations by a mile.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank George K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, Manager at Best Western Plus Washington Hotel, responded to this review, June 25, 2014
Thank you for recognizing our renovations that we have completed at our property. It is an honor to be rated as high as you have mentioned in your review. We stride on delivering highest level of accommodations and guest services and it is great to hear you received just that during your stay. Thank you for your review and we look forward to delivering the same quality of room and service on your next visit.
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Loveland, United States
1 review
Reviewed June 9, 2014

Staff very pleasant and helpful. Wonderful comfortable bed. Room nicely appointed and updated. Close to shopping and restaurants. Have stayed here a number of times over several years and always find it welcoming and comfortable. We brought our pet, a small dog and there was grass for her to enjoy, though no sidewalks in the area. Patio adjacent to the breakfast room was lovely. Would appreciate it to be non smoking as well.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Donald S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, Manager at Best Western Plus Washington Hotel, responded to this review, June 25, 2014
What a pleasant review and we are grateful for all the complements you have provided us in your review. Our goal is to provide outstanding service and exceptional accommodations and it an honor that we were able to deliver that to you. We are also happy that you were able to enjoy our patio area as well the 100% smoke free environment. We look forward to seeing you on your next visit to Washington, MO.
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Judsonia, Arkansas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 8, 2014

I arrived at the hotel and was very surprised. The hotel staff was wonderful. The hotel was very nice and the rooms are great. Hotel staff especially Beth who worked front desk, Jamie Harkins, Asst. General Manager and Niten Patel treated us like we were close friends. Always so accomadating to our needs. The beds were very comfortable, rooms were very clean and everyone was always friendly. This is my second week at the hotel and I have not found one thing to complain about. I recommend this hotel to anyone, whether they are here to visit beautiful Washington, MO or here on business as I am.

Room Tip: I stayed on the north side and no traffic at all at night. The landscaping is beautiful and from my...
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  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lorettavote
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, Manager at Best Western Plus Washington Hotel, responded to this review, June 25, 2014
Wow! What a great review it is an honor to receive an amazing review like this. We are very pleased to be able to have provided you great service and accommodations during your stay at our property. Thank you for complimenting our staff in the manor that you did, it will provide great moral to keep providing other guest the same experience you received. Thank you for sharing your feedback with the public and recommending our property.
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Bismarck, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 5, 2014

The hotel was very clean, and staff was friendly and helpful. I do think the room was overpriced. I believe management has taken advantage of being only 1 of 2 hotel in the area. I will try the over abundant B&B's next visit.

Room Tip: plan ahead
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank deborah h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nick P, Guest Relations Manager at Best Western Plus Washington Hotel, responded to this review, August 11, 2014
Dear Guest,

Thank you for taking the time out of your day to write a review. I'm sorry to hear you don't agree with our prices on the rooms. We do our best to accommodate our guests with what we have. I will be looking more into the issue. I hope next time you are in the Washington area you will at least give us a chance.

Emily Tourville
Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
WASHINGTON, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 2, 2014

This hotel was the most accommodating place we have ever stayed. The place was tastefully decorated , very clean and the staff was very attentive to our needs. The hotel was very clean and rooms were terrific. Extremely well located to shopping and dining, very family friendly place to stay, they even allowed pets! Would definitely recommend this location to others!

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank Tim K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, Manager at Best Western Plus Washington Hotel, responded to this review, June 25, 2014
Dear Tim, we are extremely ecstatic that you found our hotel to be the most accommodating places you have stayed at. Thank you for complementing our hotel staff members as they really appreciate when their hard work and efforts are noticed. We look forward providing you another great stay on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blair
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 30, 2014

Hotel is newly remoldeled and very nice, beds are comfortable. Liked the refrig in the room as we had food from driving. Good verity of food offered for breakfast. I did notice the breakfast room is left open so you can go into it for a place for larger groups to visit. I was very pleased with our stay.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
3 Thank Phyllis R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, Manager at Best Western Plus Washington Hotel, responded to this review, June 25, 2014
Thank you for the great complements regarding our hotel and your stay. We are glad that you were pleased with all the amenities available at our hotel. It is our goal to provide all guests with outstanding accommodations and above average service. We hope to see you again when visiting the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Washington Hotel

Property: Best Western Plus Washington Hotel
Address: 2621 E 5th St, Washington, MO 63090-3856 (Formerly Sleep Inn & Suites)
Phone Number:
Location: United States > Missouri > Washington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Washington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Washington Hotel 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
The BEST WESTERN PLUS Washington Hotel is excited to invite you to experience our fresh new look after completing a 100% hotel renovation! We offer seventy three newly remodeled guest rooms that are specifically designed to accommodate all needs. Our Best Western Plus hotel is an ideal place to stay for travelers seeking charm, comfort and convenience in Washington or when visiting other nearby areas. ... more   less 
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