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“What a wonderful and relaxing stay we had. We'll be back!!!”

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Best Western Plus Washington Hotel
Ranked #1 of 3 Hotels in Washington
Certificate of Excellence
Southampton, New York
Level 1 Contributor
3 reviews
“What a wonderful and relaxing stay we had. We'll be back!!!”
Reviewed January 1, 2014

My husband and I stayed at your hotel while we were in town visiting our daughter and her family. We've stayed here in the past but the renovations are beautiful. I love the chandelier in the lobby. Very comfortable room and breakfast was delicious.
Our daughter brought our grandson over to swim in the pool and we all had lots of fun.
The front desk agents were very friendly and knowledgeable about the surrounding area.
We will definitely be back!!!

Room Tip: We always ask for a room away from the elevator and the ice machine.
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roger W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, Assistant General Manager at Best Western Plus Washington Hotel, responded to this review, January 10, 2014
Thank you for your high ratings! We strive to provide good value, comfortable, clean and friendly accommodations. Your kind comments show that all our efforts were successful. We are very pleased that you and your family enjoyed your stay in Washington. We appreciate your loyalty and look forward to seeing you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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296 reviews from our community

Traveler rating
    233
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    3
    3
See reviews for
102
70
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Kansas City, Missouri
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 30, 2013 via mobile

I have stayed at this location in the past and let me tell you, I thought I was at a brand new hotel! They new owners have turned this place around and I look forward staying there again on my next trip to Wash, MO. I will recommend this location to my colleagues.

Stayed November 2013, traveled on business
Helpful?
Thank BBallismysport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, Assistant General Manager at Best Western Plus Washington Hotel, responded to this review, January 1, 2014
Loyal guest, Thank you for the outstanding review and taking a moment to tell others about your visit to the Best Western Plus Washington Hotel. I'm pleased you like the makeover the owners gave the property! We welcome your colleagues and hope they give us the opportunity to show them what we have to offer. We look forward to seeing you during your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed December 19, 2013

Newly remodeled but very dusty!!! We were woke up in the middle of the night and front desk did nothing after several phone calls and trips to front desk they continued to let them party. Not a family friendly hotel at all. All management said was employees were new but that is not our problem still had to pay full price for room.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lovestobe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, Assistant General Manager at Best Western Plus Washington Hotel, responded to this review, December 29, 2013
Thank you for your candid comment. We take pride in our customer service as you can see from previous feedback. We are very sorry we did not meet your expectations and will be sure to better train our employees to handle any situations that may disturb our guests. We value your feedback and will not take it lightly. We hope you give us another chance to make it right. Thank you for choosing Best Western Plus Washington Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
2 reviews
Reviewed December 10, 2013

Great Property. Newly remodeled. Loved the hot tub, exercise room, and guest room. The staff (Jaime and Emily) were friendly and welcoming. They were able to check me in early. Will definately stay there again.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, Assistant General Manager at Best Western Plus Washington Hotel, responded to this review, December 22, 2013
Dear Guest,

Thank you for reviewing our property. We appreciate the compliments you gave our staff and facilities. We value your opinion and hope to see you in the future.
Thanks again!

Jamie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 6 Contributor
160 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed December 9, 2013

The former Sleep Inn/Washington Hotel has been recently renovated and rebranded as a Best Western Plus property. It is a non-smoking facility, which is nice. The staff is very friendly and helpful. Each room has a mini fridge and microwave. Beds are very comfortable with a nice selection of pillows. Breakfast offerings include cold cereal, oatmeal, sausage patties, eggs, either scrambled or hard poached, biscuits and gravy, waffles, yogurt, hard boiled eggs, and various breads.
Chocolate chip cookies offered in the evening tasted store bought instead of freshly baked. The advertised newspaper was not forthcoming due to subscription problems which the staff is working to resolve.
I will stay here again while working in Washington.

Room Tip: Upper rooms seem quieter.
See more room tips
  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A M G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, Assistant General Manager at Best Western Plus Washington Hotel, responded to this review, December 12, 2013
Guest,
Thank you for all the wonderful compliments you included in your review. Your feedback is important to us in order to provide superior customer service. I'm happy you liked our breakfast. We try to include a variety of different food for our guests in order to for them to enjoy their morning meal. We apologize about the cookies. Our staff just started baking them recently and are still trying to figure out the perfect time and temperature for the perfect cookie. During your next stay please let us know if they have improved. We will make sure they are waiting for you :-).

Thank you!

Jamie Harkins
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Level 4 Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 6, 2013

I stopped at this hotel while traveling through on business and it was excellent. The staff where wonderful and the facilities had recently been remodeled and where very nice. Very good fitness room and indoor pool. Breakfast was good and good amount of choice

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank bistate01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, Assistant General Manager at Best Western Plus Washington Hotel, responded to this review, December 9, 2013
Hello - and thank you for taking the time to share your comments about your visit with us. We can't thank you enough for your lovely compliments about our team members, the property renovations, and its facilities! We strive hard to make a memory for each guest who comes through our doors, and it warms our hearts to hear when we have succeeded. Thank you again for being a valued customer at our Best Western Plus hotel.

Sincerely,

Jamie Harkins
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Memphis, Tennessee, USA
Level 4 Contributor
36 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed December 5, 2013

Visited family over Thanksgiving in St Louis and wanted a BW with pool and hot tub. A little bit of a drive but well worth it. Cozy quiet and comfortable. Top-notch staff! Would definitely stay here again.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank RWETHRYT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, Assistant General Manager at Best Western Plus Washington Hotel, responded to this review, December 9, 2013
Dear Guest,

Thank you for the great review. Our staff is delighted to see that they helped make your stay great. We love that you enjoyed the hotels amenities and accommodations met your expectations! We look forward to your future stay at our hotel.

Sincerely,
Jamie Harkins
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Washington Hotel

Property: Best Western Plus Washington Hotel
Address: 2621 E 5th St, Washington, MO 63090-3856 (Formerly Sleep Inn & Suites)
Phone Number:
Location: United States > Missouri > Washington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Washington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Washington Hotel 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
The BEST WESTERN PLUS Washington Hotel is excited to invite you to experience our fresh new look after completing a 100% hotel renovation! We offer seventy three newly remodeled guest rooms that are specifically designed to accommodate all needs. Our Best Western Plus hotel is an ideal place to stay for travelers seeking charm, comfort and convenience in Washington or when visiting other nearby areas. ... more   less 
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