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“Business Trip”

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Best Western Plus Washington Hotel
Ranked #1 of 3 Hotels in Washington
Certificate of Excellence
Saint Louis, Missouri
2 reviews
“Business Trip”
Reviewed December 10, 2013

Great Property. Newly remodeled. Loved the hot tub, exercise room, and guest room. The staff (Jaime and Emily) were friendly and welcoming. They were able to check me in early. Will definately stay there again.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, Assistant General Manager at Best Western Plus Washington Hotel, responded to this review, December 22, 2013
Dear Guest,

Thank you for reviewing our property. We appreciate the compliments you gave our staff and facilities. We value your opinion and hope to see you in the future.
Thanks again!

Jamie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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305 reviews from our community

Traveler rating
    240
    52
    7
    3
    3
See reviews for
104
72
10
70
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Level 6 Contributor
160 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed December 9, 2013

The former Sleep Inn/Washington Hotel has been recently renovated and rebranded as a Best Western Plus property. It is a non-smoking facility, which is nice. The staff is very friendly and helpful. Each room has a mini fridge and microwave. Beds are very comfortable with a nice selection of pillows. Breakfast offerings include cold cereal, oatmeal, sausage patties, eggs, either scrambled or hard poached, biscuits and gravy, waffles, yogurt, hard boiled eggs, and various breads.
Chocolate chip cookies offered in the evening tasted store bought instead of freshly baked. The advertised newspaper was not forthcoming due to subscription problems which the staff is working to resolve.
I will stay here again while working in Washington.

Room Tip: Upper rooms seem quieter.
See more room tips
  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A M G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, Assistant General Manager at Best Western Plus Washington Hotel, responded to this review, December 12, 2013
Guest,
Thank you for all the wonderful compliments you included in your review. Your feedback is important to us in order to provide superior customer service. I'm happy you liked our breakfast. We try to include a variety of different food for our guests in order to for them to enjoy their morning meal. We apologize about the cookies. Our staff just started baking them recently and are still trying to figure out the perfect time and temperature for the perfect cookie. During your next stay please let us know if they have improved. We will make sure they are waiting for you :-).

Thank you!

Jamie Harkins
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Level 4 Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 6, 2013

I stopped at this hotel while traveling through on business and it was excellent. The staff where wonderful and the facilities had recently been remodeled and where very nice. Very good fitness room and indoor pool. Breakfast was good and good amount of choice

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank bistate01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, Assistant General Manager at Best Western Plus Washington Hotel, responded to this review, December 9, 2013
Hello - and thank you for taking the time to share your comments about your visit with us. We can't thank you enough for your lovely compliments about our team members, the property renovations, and its facilities! We strive hard to make a memory for each guest who comes through our doors, and it warms our hearts to hear when we have succeeded. Thank you again for being a valued customer at our Best Western Plus hotel.

Sincerely,

Jamie Harkins
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Memphis, Tennessee, USA
Level 4 Contributor
36 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed December 5, 2013

Visited family over Thanksgiving in St Louis and wanted a BW with pool and hot tub. A little bit of a drive but well worth it. Cozy quiet and comfortable. Top-notch staff! Would definitely stay here again.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank RWETHRYT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, Assistant General Manager at Best Western Plus Washington Hotel, responded to this review, December 9, 2013
Dear Guest,

Thank you for the great review. Our staff is delighted to see that they helped make your stay great. We love that you enjoyed the hotels amenities and accommodations met your expectations! We look forward to your future stay at our hotel.

Sincerely,
Jamie Harkins
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monett
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 4, 2013

Newly remodeled, very nice facilities and all new amenities in guest room. Excellent bed and shower, plenty of counter space in the bathroom. Room was quiet and you could set the fan to stay on. Close to Target and mall as well as plenty of food choices

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Mike J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, Assistant General Manager at Best Western Plus Washington Hotel, responded to this review, December 9, 2013
Dear Customer,
I am delighted to know that you enjoyed our newly remodeled hotel, facilities and rooms. Our staff will be happy to see that our hotel met your expectations! Your business is important to us and we hope to see you in the nearby future and thank you again for staying at our Best Western Plus property!

Sincerely,

Jamie Harkins
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aurora, United States
Level 3 Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed December 3, 2013

This location is great! We stayed at the previous Choice Inn Hotel that was there and was treated very badly. We will no longer use them but will start using Best Westerns for most of our travel needs. The hotel was completely remodeled and we were very impressed with the detail that was taken and the new guest rooms were great. Love this location and recommend it to anyone traveling to Washington MO or surrounding area.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank William P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, Assistant General Manager at Best Western Plus Washington Hotel, responded to this review, December 9, 2013
Dear Guest,
We would like to thank you for the great review. I am glad to know that you enjoyed your stay. Our staff loves to welcome guests with open arms and strives hard to make their stay as pleasant as possible. Your business is important to us and we value your feedback. Thank you again.

Sincerely,

Jamie Harkins
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
Reviewed December 2, 2013

This Hotel, which used to be a Sleep Inn franchisee and an independent hotel, exceeded expectations under the Best Western Plus franchise. The Hotel has been renovated/refreshed and looks great for a Best Western. The room was spacious, clean, and quiet (which is all I really need). While the free breakfast is nothing special, for the price, it is more than adequate. It's located a quick drive to Downtown Washington and near the shopping parts of Washington. Overall, I would definitely stay again.

Room Tip: I always ask for the top floor (3rd floor), corner room and got it this time - was quiet even though...
See more room tips
  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bpATL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, Assistant General Manager at Best Western Plus Washington Hotel, responded to this review, December 12, 2013
Guest,
We value your feedback and are thankful for your business. It is great to hear that you found our rooms spacious, clean, and quiet! That is exactly what we want to provide to our customers. I hope to see you during your next visit to Washington!

Sincerely,

Jamie Harkins
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Washington Hotel

Property: Best Western Plus Washington Hotel
Address: 2621 E 5th St, Washington, MO 63090-3856 (Formerly Sleep Inn & Suites)
Phone Number:
Location: United States > Missouri > Washington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Washington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Washington Hotel 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
The BEST WESTERN PLUS Washington Hotel is excited to invite you to experience our fresh new look after completing a 100% hotel renovation! We offer seventy three newly remodeled guest rooms that are specifically designed to accommodate all needs. Our Best Western Plus hotel is an ideal place to stay for travelers seeking charm, comfort and convenience in Washington or when visiting other nearby areas. ... more   less 
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