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“Excellent hotel!”

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Drury Inn & Suites St. Louis Southwest
Ranked #2 of 2 Hotels in Valley Park
Certificate of Excellence
Chicago, Illinois
Level Contributor
42 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Excellent hotel!”
Reviewed October 26, 2012 via mobile

Wow, what a great hotel, clean room, nice bed, large tv, really good evening food and drinks, the breakfast was also good. Hotel had coffee and soda free in the lobby all day. Will definitely stay here again!!

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Calitraveller4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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372 reviews from our community

Traveler rating
    247
    90
    24
    9
    2
See reviews for
192
62
11
34
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Cisne,IL
2 reviews
Reviewed October 15, 2012

The hotel staff was friendly and accommodated to our needs. We were a church group of 18 kids and 7 adults. The free dinner and breakfast was a plus for us allowing us to check in and not have to leave to find somewhere to take kids to eat and wait to be served before traveling to our the SuperStart conference. The manager helped arrange for our kids to swim at another Drury Inn closer to the conference to help save on our limited time schedule. The rooms nice and clean upon arrival.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Geoff C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio, United States
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 11, 2012

The room was clean, the staff was wonderful...but, unfortunately, the night I was there, (Saturday, Oct 7th), the hotel was full because of a soccer game in town and the room I was in (203) was right above the lobby, next to the elevator. It was very noisy with everyone laughing, talking and partying in the lobby until after 10:00 that night, and again early Sunday morning when everyone was in the lobby eating breakfast.

So, my advice to anyone staying there, is this: if you are there on a weekend, make sure you don't stay in any of the rooms above the lobby!

Room Tip: Make sure you don't get a room right above the lobby...especially on a weekend! The noise level...
See more room tips
  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aileen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DruryHotels, General Manager at Drury Inn & Suites St. Louis Southwest, responded to this review, October 15, 2012
We sincerely apologize that you had a concern about noise from the lobby during your stay at our hotel. We value your business and sincerely regret that the level of service was not what you expected and deserved.

Your comments will help us address the issues you brought to our attention so we can improve our service.

We truly appreciate your business and hope you will give us additional opportunities to serve your lodging needs.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Parker, CO
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 11, 2012

We reserved 2 rooms for the Columbus Day weekend, one for my husband and I and one for our daughter, her husband and 2 children. We arrived on Friday. Everyone was healthy and excited for a weekend together. The room (#313) that my husband and I had was just fine. Our daughter and her family were in room #311. By mid day on Saturday, our daughter and 14 yr. old grandson started feeling bad and coughing. By Sunday, they did not want to do anything but sleep but they sa.id they did not want to stay in the room because the A/C smelled moldy. Later that evening, the unit smoked when they turned it on. However, the kids were asleep finally so they just shut it off and did not complain! The moldy smell remained. Monday morning, our son-in-law also became ill. Upon checking out, they told the young lady at the desk about the odor and the smoke. She basically said it was their imagination and that the units always smell bad when the heat is first turned on (they did not turn HEAT on, only A/C). Our daughter pushed her and finally got her to SAY that she would have someone check it out (which i rather doubt) Upon arriving back at their home in Illinois later Monday afternoon, they all went to the doctor and were diagnosed with BACTERIAL pnuemonia. Not much fun to have a vacation that makes you ill. Would not stay at this hotel in the future.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank linda2378
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DruryHotels, General Manager at Drury Inn & Suites St. Louis Southwest, responded to this review, October 15, 2012
Thank you for your feedback. We sincerely apologize that you had a concern about the air conditioning unit during your stay at our hotel. I assure you that we did check out the unit and did not find anything however we did change it out and clean it just to make sure it was safe. We value your business and sincerely regret that the level of service was not what you expected and deserved.

Your comments will help us address the issues you brought to our attention so we can improve our service.

We truly appreciate your business and hope you will give us additional opportunities to serve your lodging needs.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingston
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 10, 2012

We checked in very late and were pleasantly surprised at how clean and comfortable our room was. We travel with 4 small dogs (very well trained) and didn't even recieve a raised eye brow. The next morning we were again surprised at how many of the patrons had animals large and small. The hotel was very quiet and well maintained - absolutely no pet odors anywhere.. We will definitely stay again and recommend to everyone with and without animals. The breakfast was hot and plentiful.

Room Tip: Our room was in the middly away from the interstate so we really don't know if the front rooms a...
See more room tips
  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank boejean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yukon, Oklahoma
Level Contributor
121 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 9, 2012

Nothing special about this hotel. We have stayed at this hotel in the past, it has been 3 years or so ago. I can say we were not impressed as much this time. The main thing is what you get for the price. The breakfest has went down hill, they are no better than any other chain hotel. We did not get to see what the evening food was like as it it from 5:30 to 7:00. We got in both nights after that time. Our room was clean and of good size but the traffic noise cut into our sleep. If you like a soft matteress this is the place for you but we like a firmer one. Overall you would do better at anouther hotel for a lot less. Would not go back unless the price was a lot lower.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DruryHotels, General Manager at Drury Inn & Suites St. Louis Southwest, responded to this review, October 15, 2012
We sincerely apologize that you had a concerns about the breakfast, noise and price during your stay at our hotel. We value your business and sincerely regret that the level of service was not what you expected and deserved.

Your comments will help us address the issues you brought to our attention so we can improve our service.

We truly appreciate your business and hope you will give us additional opportunities to serve your lodging needs.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southeast, Missouri
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 30, 2012

Having stayed here a few times before, we were aware that this Hotel is Kids Sports Team friendly and usually very busy on weekends. There is a great amount of room and seating for the very busy evening and morning food offerings that Drury is known for. The Hotel is clean, and as some reviewers have mentioned Parking is fairly tight. This is one of our top choices of hotel when visiting the St. Louis area.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank agent573
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Drury Inn & Suites St. Louis Southwest

Property: Drury Inn & Suites St. Louis Southwest
Address: 5 Lambert Drury Dr, Valley Park, MO 63088-2038
Phone Number:
Location: United States > Missouri > Valley Park
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Valley Park
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Drury Inn & Suites St. Louis Southwest 3*
Number of rooms: 172
Official Description (provided by the hotel):
Drury Inn & Suites St. Louis Southwest is located in St. Louis County suburb Valley Park. At the junction of I-44 and Highway 141, it's an easy drive to downtown St. Louis and West County attractions and businesses. Relax in our clean, comfortable rooms and enjoy free hot breakfast and free hot food and cold beverages at our evening 5:30 Kickback(R). ... more   less 
Reservation Options:
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Also Known As:
Drury Inn And Suites St. Louis-Southwest
Drury Inn & Suites St. Louis-Southwest Hotel Valley Park
Drury Inn Saint Louis
Drury Inn St Louis Southwest
Drury Saint Louis

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