We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

“Beware if you have a late arrival......” 2 of 5 stars
Review of Troys Inn

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Troys Inn
Ranked #3 of 3 Hotels in Troy
Burlington, IA
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
“Beware if you have a late arrival......”
2 of 5 stars Reviewed June 5, 2014

When I booked this hotel, I had noted that we would have a very late arrival.. When we arrived around midnight, I went into lobby area and no one was around, so it said to ring bell~ I had to ring it about 12 times to get someone to come.....I was just getting ready to leave and go find another hotel~ I obviously woke up the clerk on my 12th ring!

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
4 Thank 7asprinter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
raj p, General Manager at Troys Inn, responded to this review, March 9, 2015
Dear Carol,

Thank you for your feedback regarding your visit, we welcome both positive and negative feedback in order for us to continually improve as we aim to offer the best level of service possible. We obviously failed in a key area for your stay and this is very disappointing, and I offer my sincerest apologies.

Regards,

Raj
636-528-5125
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

20 reviews from our community

Traveler rating
    1
    2
    1
    5
    11
See reviews for
7
7
2
2
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Peoria, Illinois, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 27, 2014 via mobile

One plug worked in the whole room, no bottom sheet, fridge, microwave an blow drier didn't work, ac cover didn't stay on, breakfast was dry cereal that you had to ask for behind the desk, coffee was from night before, ice machine was gross and in the basement, bathroom walls were peeling and tub was very slippery when wet.

  • Stayed April 2014
    • 2 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank Stephanie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
56 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 stars Reviewed February 27, 2013

We pulled into this motel and were given keys that didn't work and a trailer was parked in front our room. Went back to the front desk and got new keys and new room. Finally go the keys to work and got into the the room. It was very musty and smelly like smoke. We decided to get our money back and go next door to the Hampton. On the upside the front desk person was very apologetic and I felt bad for him.

  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank newtravellerToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iowa City, Iowa
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
1 of 5 stars Reviewed January 7, 2013

We arrived at midnight, no reservation, just needed to stop for the night. The girl at the front desk was friendly and helpful. Our key didn't work, so I went to go let her know. She came up with us to open the door. When she opened the door she was shocked to see that it hadn't been cleaned. She apologized and opened the next room. It had also not been cleaned. She was embarrassed and apologized again, the third door she opened she said was an upgraded room. We know that she didn't have anything to do with the rooms not being cleaned, after all that is a morning job, not what someone would expect to not be done by midnight. We laughed about it and went to our new room. While settling in for the night we realized there was no trash can, no remote for the tv, no toilet paper, and when I went to call to get some, there was also no phone. We were charged $70 for this nights stay. When I went to ask for toilet paper she again blushed and apologized. I my key didn't work and I had to knock for my daughter to let me in. The bed was comfy and the heater worked good, it is January. I wasn't aware of any continental breakfast, but we planned on getting breakfast down the road anyhow. Someone didn't know how to lay flooring because it was very uneven and part of it broke when I pulled the chair out to sit down. The room had obviously been repainted, it looked fresh and clean but the paint was splattered on the flooring. I don't care so much about that. The toilet paper was a pretty big deal though in my opinion. BYOTP :)

  • Stayed January 2013, traveled with family
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
5 Thank The_chiefs_squaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami Beach, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 7, 2012

The front desk clerk was very helpful. She spoke was american, which i did not expect. She answered all of our questions and was very polite. She told us they were laying tile on the 1st floor and we there might be a little noise during the day. We stayed 3 days and rarely heard any noise.

The room was clean, and a very nice size. The housekeeper was polite and made sure we were satisfied with our room and amenities each day. The free WIFi was very fast and they kept hot coffee in the office all day. Once the lady even made tea for us.

Our stay was very enjoyable and I would definitely recommend staying there. The hotel was clean overall and very quiet. It is definite they are highly improved since the negative reviews on here.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Amanda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eagan, MN
Level Contributor
58 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed April 3, 2012

What a dump! Did not have a reservation - just randomly picked this hotel because it was getting late, we had driven several hours already, and had another seven hours before reaching our final destination. The only good thing I can say about this place is the price was right - $44. Other than that, this place was disgusting. Carpeting was stained and filthy. Wouldn't walk around the room without my shoes on. Chairs in the room were stained. Hand towel looked like someone had cleaned their car with it - large dark stains. Hole in the bathroom door, the toilet paper holder had no tension bar, there was no tissue, there was no extra rolls of toilet paper, there were holes in the sheet. Yuk. My recommendation - find a different hotel!! In a scary area, too. Did not feel safe at all. Was very nervous about bed bugs in this place.

Room Tip: Go somewhere else. Do not stay at this place - it's nasty!!
See more room tips
  • Stayed March 2012, traveled with family
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
2 Thank gailani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sedgwick, Kansas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 16, 2012

We stayed here because it was storming, 11 PM and it was the first hotel we saw. The hotel was quite dirty although the rooms were big. However, at 2:45 am a group of loud young women entered the room next to ours, tried to open the adjoining door to our room and proceeded to stay up all night. Duriing the night other doors in the hallway kept opening and closing loudly, the voices in the next room changed several times and finally we realized that there were hookers in the next room. (And their pimp). To top it off, when we left early the next morning there was no one at the desk to complain to. No continental breakfast, either. Do not stay here, ever. The Super8 looked much much nicer when it we saw it the next morning.

  • Stayed March 2012, traveled on business
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank WEKPJK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Troy
0.2 mi away
Super 8 Troy
Super 8 Troy
#1 of 3 in Troy
4.5 of 5 stars 422 reviews
0.7 mi away
Luxury Inn & Suites
11.8 mi away
Quality Inn Foristell
Quality Inn Foristell
#1 of 1 in Foristell
4.0 of 5 stars 71 reviews
Show Prices
Show Prices
Show Prices
14.7 mi away
Americas Best Value Inn / Warrenton
14.2 mi away
Knights Inn Wentzville MO
Knights Inn Wentzville MO
#4 of 8 in Wentzville
3.0 of 5 stars 34 reviews
13.0 mi away
Fairfield Inn & Suites St. Louis West/Wentzville
Show Prices
Show Prices
Show Prices

Been to Troys Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Troys Inn

Property: Troys Inn
Address: 14 Frenchman Bluff Rd, Troy, MO 63379-2039 (Formerly Budget Inn & Suites Troy)
Location: United States > Missouri > Troy
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Troy
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Troys Inn 1.5*
Number of rooms: 56
Official Description (provided by the hotel):
3 story interior corridor property. HSIA. FREE vehicle, bus and truck parking. 25 minutes from St. Louis. Renovated 2010. Gas and diesel nearby. Restaurants nearby. FREE breakfast. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Orbitz, Priceline, Odigeo and Hotwire so you can book your Troys Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing