My wife and I stayed at the Troy, MO Luxury Inn & Suites on 09/01/2012. We were attending my niece's wedding in nearby Hawk Point. We had a very bad experience that included a leaking ceiling, ceiling 'popcorn' falling down, and a dead cockroach. We had to transfer our luggage twice due to the leaking/falling ceilings. And the dead cockroach was found the next morning in the third bathroom. The final insult occurred when we checked-out and I bought the dead insect to the desk clerk. I asked to talk to the general manager and I was told he was not available. When I asked for his phone number I was told he gave instructions he was not to be disturbed on his day off. I later discovered the desk clerk was the general manager. I would urge anyone to stay away from this hotel.
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- Also Known As:
- Luxury Inn And Suites
- Luxury Hotel Troy