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“Tiniest Room in Hotel Not As Advertised”

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Comfort Inn & Suites
Ranked #4 of 49 Hotels in Springfield
Certificate of Excellence
Springfield, Missouri
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Tiniest Room in Hotel Not As Advertised”
Reviewed May 15, 2011

Room 358 (and at least 258) has the elevator cutting into it, so it is much smaller than the confirmation picture showed in my email. It does not have a desk chair, desk lamp, or working heat/air conditioning unit. My suitcase had to be left in the long and useless hallway because there's no room for unpacking it in the room. The chairs are uncomfortable and cheap. The bathroom is cramped and the counter is about 1.5 feet shorter than the Econolodge room I had last night. That room was larger, had more lighting, and was over $20 cheaper than this room. In the end, this room is less than Econolodge quality at Comfort Inn prices. I requested a larger room or an additional discount and was told I could have neither. And I called about the desk lamp and was told my room doesn't come with one! What kind of desk is it if I can't see when I sit here? Choice hotels are chronically underlit, but only 2 bedside lamps and a dim light in a long hallway is ridiculous. And when I tried to submit a comment on the Choice website it wouldn't accept the date I got by clicking on the calendar.

Room Tip: Ask for room away from elevator.
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  • Stayed May 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank starrynts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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763 reviews from our community

Traveler rating
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    4
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
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English first
Mountain Home, Arkansas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 15, 2011

The hotel was nice, the staff was great, and the bed slept good. I would recommend a little more room in the breakfast area but other than that.....great hotel. We will stay there again!

  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jay_Ral284
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Mills, Wisconsin
Level 2 Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 4, 2011

Fantastic experience. Easy access on and off interstate. Within walking distance to four area restaurants. The customer service was wonderful. We have stayed at many hotels including Hilton Hotels and the customer service and attention to detail far surpassed what Hilton has to offer. We would definately stay again! There are many hotels to chose from in that area, but honestly this is well worth your time and money. Rooms very clean, the beds are so comfortable. There is plenty to do in town but you are not going to want to leave your room!

Room Tip: Join Choice Hotels rewards program
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  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank plreed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Independence, Missouri
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 26, 2011

You know ypu can only say so much about a place. It is local friendly and clean, two of the best combinations.

  • Stayed April 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mmanfredi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Rapids, Michigan
Level 5 Contributor
54 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed April 8, 2011

We chose this hotel based on the TA reviews. We were not disappointed. Nice location near interstate, but no traffic noise. It looked as though the room has been recently updated. Very nice. Nice hot breakfast bar. They did put the charge for the safe on the bill as someone else mentioned, even though we didn't use the safe. We would definitely stay again if we pass through Springfield MO.

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zee4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boise, Idaho
1 review
Reviewed February 12, 2011

I travel all over the US calling on major home improvement stores and I have to say that this Comfort Inn & Suites is one of the best. Great location right off the interstate. Great nightly rate for the week. Great breakfast in the morning and clean, clean, clean. I will be back.

  • Stayed January 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NutsandBolts987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Independence, Missouri
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 10, 2010

A very accommodating stay, friendly staff, clean, warm atmosphere. Cassandra and Tony are my favorite, ready to help and make you feel at home.

  • Stayed December 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mmanfredi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites

Property: Comfort Inn & Suites
Address: 2815 N Glenstone Ave, Springfield, MO 65803-4743
Phone Number:
Location: United States > Missouri > Springfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Springfield
#11 Family Hotel in Springfield
#19 Romantic Hotel in Springfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
Welcome to Comfort Inn & Suites - Springfield! We are pleased to announce the completion to our full-scale renovation in November 2014. We are located right off Interstate 44, just minutes away from Missouri State, Evangel and Drury Universities and Springfield-Branson National Airport. We are also close to: •Dickerson Park Zoo •Fantastic Caverns •Wild Animal Safari Additional attractions include: •Discovery Center •Hammons Field •Historic Route 66 •Bill & Payne Stewart Golf Course Bass Pro Shops Outdoor World and Baptist Bible College are also nearby. Ozark Empire Fairgrounds is a short drive, featuring local events like car shows and craft fairs. Our amenities include: •Free wireless high-speed Internet access •Free local calls •Free weekday newspaper •Free coffee •Fitness center and indoor heated pool "Your Morning Breakfast" is full of hot and delicious options, making breakfast at the Comfort Inn & Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! Business travelers can access voicemail and copy and fax machines. Our meeting facilities accommodate up to 40 people. All King, Double-Queen and Suites include coffee makers, hairdryers, irons, ironing boards, refrigerators, microwaves and cable television. There is an executive floor, featuring business suites with king beds and 42-inch televisions. Our property is also 100% smoke-free and pet-free! Laundry facilities are onsite. Make the Comfort Inn & Suites hotel your home away from home when visiting the Springfield, Missouri area. Book your room today and check out our all new guestrooms. You won't be sorry! ... more   less 
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Also Known As:
Comfort Hotel Springfield
Comfort Inn And Suites
Comfort Inn Springfield
Springfield Comfort Inn

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