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“what a great place to stay”

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Arbor Suites Medical Mile
Ranked #33 of 49 Hotels in Springfield
Certificate of Excellence
Owasso
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“what a great place to stay”
Reviewed January 23, 2013

Any one staying in the Springfield, MO area needs to try out Arbor Suites. its by the Hospital, one block from James Epp Hwy, just blocks from 65, easy to 244, and the rooms are always clean with lots of room, a suite for the same price as a regular room not as nice. I come here every eight weeks on work and this trip I tried a different hotel that had a good rating for the same money and the rooms were smaller, breakfeast not as good and people not as nice. the staff at Arbor Inn are always very nice and helpful if needed. I stayed 2 nights at the new Hotel but the third night I had to go back to Arbor.

Room Tip: Try it and you will go back. Rooms on the north side are quieter
See more room tips
  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kyle6049
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieSchebaum, Manager at Arbor Suites Medical Mile, responded to this review, January 24, 2013
Thank you for taking time to post a review. We strive to be the best we can be and hearing from guest like you lets us know that we are doing good.
We are in a great location with easy access to just about everything which makes it nice.
Location, being budget friendly, customer service and cleanliness are four very important things!
And we offer that. I want to thank you for continuing to stay with us and sharing your experience!
We look forward to seeing you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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177 reviews from our community

Traveler rating
    84
    49
    23
    9
    12
See reviews for
89
30
9
26
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Korean first
  • Any
English first
Springdale, Arkansas
1 review
Reviewed January 18, 2013

Very reasonably priced. Comfortable and clean. Special rates for people visiting friends or family in hospitals. Beds were good, plenty of pillows. Had handicapped shower available when we needed it. Lots of channels available on TV. Free breakfast. Great deal.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Donna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieSchebaum, Manager at Arbor Suites Medical Mile, responded to this review, February 1, 2013
Thank you for taking the time to post a review about our hotel. I am glad that you enjoyed your stay and you were satisfied with what we have to offer.
Customer service is very important to us! I have a great staff here waiting to cater to your needs. We look forward to seeing you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield, Missouri
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 18, 2013

What's wrong with this hotel? Very little. But the big disappointment is that there is no restaurant on site, and the only food service nearby is the overpriced cafeteria at Cox South Hospital, which has a limited selection on its menu each day. Secondly, there is only one wheel chair accessible table in the breakfast room. The laundry is on the second floor, and there is no elevator. In the handicapped rooms the kitchen has only a small refrigerator, a two burner electric hot plate which is too high to be used by a wheel chair bound person, and a microwave in an upper cabinet too high to be used by a wheel chair handicapped person.

Otherwise, beyond these minor gripes, common to the handicapped facilities in most hotels; this is an excellent respite for a long term stay. We came in November and plan to stay through April while we are having our home remodeled. On arrival we were greeted by a staff of friendly and helpful people that gives excellent service. So far the best crew we have experienced at an Elliot Lodging property.

Their long term rates are comfortable, and their knowledge of the nearby business community is excellent.

We have recommended the Arbor Suites on the Medical Mile to local people as a place to send family members that come to Springfield while other family members are at Cox South, and would recommend it to anyone that wanted to seek lodging in a facility with a relaxed atmosphere with clean, well maintained rooms and down home hospitality.

We have become acquainted with people that are out-patients at Cox South, who, in spite of the fact that Cox South operates their own hotel; choose to stay here because of the friendlier atmosphere , larger rooms and the ability to have their companion animals with them.

Shuttle service to the hospital and nearby businesses is provided without charge.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieSchebaum, Manager at Arbor Suites Medical Mile, responded to this review, January 24, 2013
Thank you for taking the time to review us on Trip Advisor. We encourage everyone to go on and let us know how their stay was, either good or bad. It lets us know how we are doing. I have an exceptional staff here and we take pride in what we do.
As far as not having a restaurant on site there are alot of options in the area other than the cafeteria at the hospital.
Again thank you for bringing your concerns to my attention and I will check into a few things you mentioned.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Louis, MO
1 review
Reviewed January 10, 2013

I was very pleased with my experience staying at this hotel .... from my call to reserve a room to the way I was greeted when I entered ... the quality and cleanliness of the room and overall service for the time I stayed with them...I would recommend it for a comfortable stay ...

  • Stayed January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Henry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieSchebaum, Manager at Arbor Suites Medical Mile, responded to this review, January 11, 2013
Thank you so much for the great review! Customer Service is very important to all of us here at the hotel. Our goal is to go above and beyond to make sure every guest comes back. Thanks for choosing us and we look forward to seeing you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
McPherson, Kansas, United States
1 review
Reviewed January 1, 2013

Purchased this stay thru hotwire.com and was very pleasantly surprised. They were very accommadating. The room was excellent and very roomy, more than we were expecting for sure. Pretty quiet too, just the ambulances that go out occasionally is the only noise I heard.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dianna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieSchebaum, Manager at Arbor Suites Medical Mile, responded to this review, January 3, 2013
What a great way to start the New Year with a good review! Thank you so much! It can be a little tricky when you booked on a third party sight because you sometimes don't know where you will end up staying but I am so glad that you chose us. Our rooms are a little bigger than the average room, extra space is always nice when traveling. We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moody
1 review
Reviewed December 29, 2012

We had never stayed in this motel since new owners had taken over and had a pleasant surprise once there. We wanted to stay close to hospital and Ferrell-Duncan, this motel was very clean, pet friendly and very reasonable. Staff was great to work with during booking the room on the phone to check in. Thankful for such a nice place to stay that is budget friendly and close to all our medical needs away from home!

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Patti M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieSchebaum, Manager at Arbor Suites Medical Mile, responded to this review, December 30, 2012
Thank you for taking time to rate us on Trip Advisor. I am glad that you decided to try us out since the new owner. We are a clean, budget friendly hotel that is close to both major hospitals and Clinics. Thank you for choosing us and we look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mountain Home, Arkansas
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed December 21, 2012

We chose this motel primarily for its convenient location to the hospital that my wife would be in for two or more days. However, we were very pleasantly surprised to find such a spacious, comfortable (bed too), well equipped and maintained suite for the price they charged. The accommodation was excellent by anyone's standards. The staff was very pleasant and helpful.
The only drawback, which was not significant, was the slight odor of cigarette smoke lingering in the (non-smoking) room. As travelers, we know that such atrocities occur even though signs are posted.

Room Tip: Two story motel had no elevator, so we requested a first floor room (112) which was quiet and comfor...
See more room tips
  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank john72653
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieSchebaum, Manager at Arbor Suites Medical Mile, responded to this review, December 27, 2012
Thank you so much for the great review! I am so glad that we could accommodate you while your wife was in the hospital. With us being so close it makes it a lot easier.
Our rooms are a little bigger than your average hotel which makes it nice. We do have a strict policy on smoking but unfortunately some times one slips through and I do apologize that your room smelled of smoke. Thank you for choosing us and we look forward to seeing you again hopefully on different circumstances.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Arbor Suites Medical Mile

Property: Arbor Suites Medical Mile
Address: 1260 E. Independence Street, Springfield, MO 65807 (Formerly Howard Johnson Springfield/Medical District)
Location: United States > Missouri > Springfield
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Business Hotel in Springfield
Price Range (Based on Average Rates): $
Hotel Class:2 star — Arbor Suites Medical Mile 2*
Number of rooms: 49
Reservation Options:
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Also Known As:
Arbor Suites Medical Mile Hotel Springfield
Crystal Hotel Springfield

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