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“Arbor Suites Medical Mile”

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Arbor Suites Medical Mile
Ranked #34 of 49 Hotels in Springfield
Saint Louis, Missouri
2 reviews
“Arbor Suites Medical Mile”
Reviewed December 30, 2011

This hotel is great value. We had two rooms for two nights. Rates are very reasonable - separate sitting area - the archway and crown mouldings in the rooms make it feel like home. Up to date decor,
large flat screen. Staff was excellent - I left two articles of clothing in the chest of drawers, they (Stephanie) recovered them for me and shipped them to my home at not cost - now that's service!

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RLMOM_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieSchebaum, Manager at Arbor Suites Medical Mile, responded to this review, March 28, 2012
Thank you so much for the great review. I am glad that we were your choice of hotels, as there are many in the area. Its little things like shipping your clothes back to you at no charge that leaves a lasting impression and hopefully we will be you choice when you are back in the area.
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178 reviews from our community

Traveler rating
    85
    49
    23
    9
    12
See reviews for
90
30
9
26
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Korean first
  • Any
English first
Troy, Missouri
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed December 23, 2011

Our stay here was wonderful. The rooms were very clean and up to date. The staff was very hospitable and respectful. The decor and style of rooms made it feel very home like. Great value. We will be back.

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank angie c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieSchebaum, Manager at Arbor Suites Medical Mile, responded to this review, March 28, 2012
Thank you for the compliments! I will be sure to pass them on to my staff. We work really hard to go that extra mile to make sure everyone feels at home. We look forward to seeing you again.
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1 review
Reviewed December 13, 2011

We stayed at Arbor Suites Medical Mile while we were looking for a new home. The hotel was an great value for the price. The room was relatively large with a sitting area. There was a small fridge and microwave.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DCrull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieSchebaum, Manager at Arbor Suites Medical Mile, responded to this review, March 28, 2012
Thank you for taking the time to write a review. We appreciate all the feedback we can get so we know how we are doing from the customer's point of view. I hope that you found a house here in the area that you can call home.
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Alton, MO
1 review
Reviewed December 8, 2011

Over the past 6 months my mother and I have stayed at Arbor Suites Medical Mile many times over the course of her cancer treatment. The staff is always accomodating and became like family greeting us by name at each visit and always with a kind word of encouragement to my mother. I will stay here over anywhere else simply for the service however their prices are the most reasonable in the area as well.

Room Tip: If you have pets or anything happening at Cox hospital they have special rates and are very accommod...
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  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieSchebaum, Manager at Arbor Suites Medical Mile, responded to this review, December 11, 2011
Thank you for the great comment! We really enjoyed having you both around. We look forward to seeing you on your next trip to Springfield.
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Anoka, Minnesota
1 review
Reviewed November 25, 2011

Staff was very hospitable, couteous, respectful, attentive and helpful. Felt like part of the family. Wife loved the decor of the room (arch between bedroom and sitting space provided a nice homey touch). Owner appears to be making conscious attempt to upgrade from what it originally was and thusfar has done a nice job. The separate sink area adjacent to the bathroom with door to separate them plus doors between the sink and the bedroom provided very nice privacy. Room faced freeway but was very quiet.....heard no road noise. Breakfast was also nice including amongst other things, rolls that didn't require a microwave to soften! Slept well as beds were very comfortable. Will stay here again if passing through Springfield. A little difficult to get to if it wasn't for our GPS forwarning of the turn.

  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieSchebaum, Manager at Arbor Suites Medical Mile, responded to this review, November 28, 2011
Thank you for the great review! My staff works really hard to go above and beyond to make sure every guest feels welcomed. I am glad that you enjoyed our hot breakfast. We look forward to seeing you again.
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1 review
Reviewed November 21, 2011

The hotel is a great value for when you have someone in the hospital. Location is great breakfast was beyond the traditional continental breakfast and the price was even better.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ttmpmm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieSchebaum, Manager at Arbor Suites Medical Mile, responded to this review, November 22, 2011
Thank you for the great review! I am glad that we could accomodate you while your love one was in the Hospital. We are here to make your stay as comfortable as possible. We hope to see you again.
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Harrisonville, Missouri
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 27, 2011

We arrived at the Arbor Suites Medical Mile about 4 in the afternoon. The man behind the desk was super attentive and very helpful, had our reservations on hand and was happy to help us in any way he could.

The rooms here are all outside access, but I never once felt unsafe. Our room had two beds in addition to a fold-out sofa, a fridge and microwave. We stayed really only to sleep so we didn't get much of a chance to really use the last two, but the beds were very comfy.

The room is set up with a 'changing room' where you can enter the room with the sink and close the door, the 'closet' is there (a steel rack with a closet bar and a shelf), as well as the ironing board and suitcase rack. The shower and toilet are in a separate room adjacent, so you can take your shower, get dressed, and never enter the 'main room' which is great when you're traveling with more than just your signifcant other.

It was October, so the pool was closed, as was the outdoor gas grill area, but both looked very well-kept and like they would be a nice place to hang out and do the burger and dog thing while the rest of the group played in the pool.

The breakfast buffet was great. Sausage gravy, sausage patties, biscuits, little egg circles (so with biscuit + sausage you could make a breakfast sandwich), toast, danishes, yogurt,waffles, SEVEN kinds of cereal... it had something for everyone.

The only problems we had were that the clock in our room was 30 minutes fast, so we got to breakfast before it opened, and that the vending machines were a little wonky (there are two. the downstairs one takes your dollar and only makes change of it, the upstairs one won't take dollars at all, so we had to run between them to get a soda. It's a small complaint though. All in all, a good stay at a nice rate.

Room Tip: There's work being done on one of the staircases up to the second floor, and there is no elevato...
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  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Evilizabeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieSchebaum, Manager at Arbor Suites Medical Mile, responded to this review, November 17, 2011
Thank you for taking the time to post a review about our property! I am glad that we met your expectations. Our goal is to make a lasting impression so that our guest will want to come back. I have checked into the problems with the soda machines and think we have corrected that problem. We look forward to seeing you again when you are in the area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Arbor Suites Medical Mile

Property: Arbor Suites Medical Mile
Address: 1260 E Independence St, Springfield, MO 65804-4284 (Formerly Howard Johnson Springfield/Medical District)
Location: United States > Missouri > Springfield
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Business Hotel in Springfield
Price Range (Based on Average Rates): $
Hotel Class:2 star — Arbor Suites Medical Mile 2*
Number of rooms: 49
Reservation Options:
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Also Known As:
Arbor Suites Medical Mile Hotel Springfield
Crystal Hotel Springfield

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