My parents booked the room for us through Priceline. We walked in on Friday, and had to call for the desk clerk to come check us in. Fine. No problem. I understand security concerns. We were put on the smoking floor. Immediately off the elevator, the smell of smoke was overwhelming. Our room smelled heavily of stale smoke.
The room seemed a bit run down, the carpet had burn holes in it, the recliner in the room was filthy, there were stains on the door to the bathroom. I also have to say the lack of silverware, and dishware is disappointing. Also, our bed was hard as a rock, and some of the outlets in the room did not work.
Another complaint, no shampoo, or lotion. And no pens or paper in the room.
Saturday, our room was never touched or made up even though I saw the housekeeping staff working across the hallway from our room. We walked to the gas station down the road, and upon returning to the third floor, were met with the overwhelming smell of marijuana.
The clientele of this hotel seems to be on the trashy side which is a bit unnerving when you walk around after dark. The only redeeming quality of this hotel was the front desk staff was very pleasant to deal with. I don't think I'd stay here again. The hotel looks nice on the outside, but those looks are deceiving.
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- Also Known As:
- Extended Stay America Springfield
- Springfield Extended Stay
- Extended Stay Springfield