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“Quality Service”

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Quality Inn & Suites
Ranked #43 of 49 Hotels in Springfield
Aurora, Illinois
1 review
“Quality Service”
Reviewed June 15, 2013

Quality Service and friendly staff. Clean and up to date rooms, Refrigerators and microwaves with flat screen TV'S well worth the money I spent. Breakfast had a lot to choose from and was good Quality. Nice place and would recommend this hotel for anyone to stay at either it be business or a family trip.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Darren G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mo271, Manager at Quality Inn & Suites, responded to this review, August 23, 2013
Dear valued customer,
Thank you for your review and for staying with us. It makes us very happy to know that you had a pleasant stay and that you enjoyed our accommodations. Next time you pass this way please come stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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114 reviews from our community

Traveler rating
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    21
    11
    16
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Springfield, Missouri
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 9, 2013

The staff at front desk seemed very disorganized at check in. When I went to take a shower in the morning I found big wads of dark hair in tub. The in room coffee pot leaked everywhere. When we called the front desk and asked for a different pot we were told "We'll see what we can do". When no one came in 1 1/2 hour's we left. The breakfast area stunk and the food looked awful so we did not eat there. Will never stay there again.

Stayed June 2013, traveled as a couple
Helpful?
2 Thank slmab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Springfield hotels

Dothan, Alabama
Level 6 Contributor
207 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed June 7, 2013 via mobile

Older property, the room smelled musty, but it appeared to be clean, the bed is comfortable, a it firm, not a pillow top mattress, cool air conditioner.

There were lots of kids here and it was noisy, but only a minor annoyance to me, it's well after 11 PM now and there's lots of chatter outside when it ought to be quiet.

Stayed June 2013, traveled solo
Helpful?
1 Thank Jim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marionville, Missouri
1 review
Reviewed May 31, 2013

Nice hotel we like the location and all the restaurants to choose from to have dinner. Staff service is excellent very friendly and helpful. This was our second stay at the hotel and will stay again. The rooms are clean and roomy. Breakfast has a variety to choose from.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sue b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Mitchell, Alabama
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 29, 2013

Very clean and attractive rooms. Very well decorated. Breakfast served in the morning was very good. Clerk at check-in seemed a little frazzled. Pool was well kept but a little small. Parking was taken up by 2 18-wheeler trailers parked across multiple spots (seemed to have been there a while). Room next to us was full of young adults having a party. Keeping the fan on helped drown out noise.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rayswife247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carson City, Nevada
Level 6 Contributor
152 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed May 1, 2013

Its a dingy place. Not dirty, not cluttered just dingy. I can't quite put my finger on it - I rated it as poor because it doesn't seem average.

Breakfast was lousy, if I wasn't in a hurry I would have gone next door - so I stayed and had a bowl of cold cereal --- how could they goof that up? But then again the bagels were clammy lumps of yucchy dough. I don't remember if they had fruit out --- if they had bananas I would have had one on my cereal, but they didn't have any.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bag69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 20, 2013 via mobile

With my AAA discount it was <$80, with taxes. I usually stay in a Choice Hotels network property as I am part of their rewards program (elite platinum member) and as far as the Quality Inns go, this is one of the better ones. Conveniently located near basic shopping (Walmart, K mart, etc.), good selection of fast food and a few sit down restaurants real close. Staff was very hospitable and friendly. Bed was comfortable and plenty of pillows. Flat screen TV with lots of channels, plenty of towels. Will definitely stay again.

Stayed March 2013, traveled on business
Helpful?
Thank Brian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 2745 N Glenstone Ave, Springfield, MO 65803-4741
Phone Number:
Location: United States > Missouri > Springfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #43 of 49 Hotels in Springfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
At this 102 room hotel, every room offers a relaxing environment. Every morning we offer a FREE hot breakfast sausage, eggs, waffles, etc.. The fresh rooms are decorated in a comforting muted tone package which will reflect the relaxing experience you expect. In every room we offer a 27 inch TV with 74 cable channels w/ HBO, coffee makers, hairdryers, iron and board, recliners, speakerphones and a large work area with ergonomic chairs. We offer FREE wireless high speed internet access, voicemail, FREE local calls and a 300 sq ft, cardio room and outdoor pool. Our suites are two separate rooms equipped with microwaves and minifridges and some even have jetted Jacuzzi tubs. We are also pet friendly. At the Quality Inn & Suites you will save money and sleep better. ... more   less 
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