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“Great Stay”

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Days Inn Battlefield Rd/Hwy 65
Ranked #20 of 49 Hotels in Springfield
Montgomery, Illinois
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
“Great Stay”
Reviewed June 21, 2014

The staff was extremely friendly and helpful. Clean room, comfortable bed and a great shower with plenty of hot water. Especially enjoyed the made to order waffles for breakfast. Would definitely recommend.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Marilyn K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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759 reviews from our community

Traveler rating
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    195
    76
    28
    27
See reviews for
260
246
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109
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • Any
English first
Farmington, Missouri
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 13, 2014

Upon arriving at this hotel, my initial experience was positive. The front desk clerk was friendly, rooms were clean and there was no hint of any smoke smell (which is great for me as I am a no smoker). I arrived at 4:30 PM, checked in and immediately left to eat dinner and then get equipment set up for a church conference I was attending the next morning. When I returned to my room, around 10:30, I set my alarm and quickly went to sleep.

When my 5 AM alarm went off, I went to the bathroom and realized I had no bath towels. At this point, I had no time to go to the front desk for more towels so I used the foot and hand towels I had to dry off. When I checked out, I informed the desk clerk that my room had no bath towels so they wouldn't think I had taken them. He said it wasn't a problem and would make a note of the missing items.

Fast forward to today. I just happened to check my credit card statement and noticed a $50 fee that was charged 3 days after my stay. I called the Days Inn to inquire about the charge and David, the desk clerk who answered the phone, informed me that the hair dryer was missing from my room. He said it was the "owner's policy to charge the fee for missing items." When I asked for the manager, he stated he was the manager. Things quickly turned from bad to worse. I asked him what their policy was regarding refunds and he said he's just leave the owner's and note with my phone number and they might call me. I informed that I expected the charge to be refunded or I would be forced to leave a poor review on TripAdvisor. He said if I was going to threaten him then he would "be sure and not refund that charge" and abruptly hung up on me. I've called my credit card company to dispute the charge and they said it wouldn't be a problem.

If am an honest person who has no interest in hair dryers, especially considering I'm a man with short hair and have no need whatsoever for one. I'm even more frustrated that I had friends in 5 more rooms that stayed there because I recommended it from their TripAdvisor rating. In the future I guess I'll start taking inventory of items in my room so I won't get charged for things I don't even use.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank i_chuck1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missouri
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 8, 2014

The personal touch of the staff is excellent, and Charlie made the trip special. The property is our destination of choice when we need to stay in Springfield because it has it all. Location, super service, clean rooms, and is pet friendly. Can't say enough; this is where we stay. Period.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Kresie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mobile
Level 3 Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 4, 2014

I enjoyed my stay and appreciate the friendliness of the staff and especially the man who checked me into the room.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
6 Thank Michael F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 2, 2014

Clean, friendly, and courteous. I come into town once a month for 3 or 4 days. I always stay here because I know it will be consistently maintained. Charlie , who is the manager, takes very good care of the clients and their needs. As long as I am making these trips, I will always stay here. I have stayed in some name motels in resort towns and not received the kind of cleanliness and treatment that I get here. Recommend highly. Donna S.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Donna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Days Inn Battlefield Rd/Hwy 65

Property: Days Inn Battlefield Rd/Hwy 65
Address: 3260 E Montclair St, Battlefield Road / Hwy 65, Springfield, MO 65804-4776
Phone Number:
Location: United States > Missouri > Springfield
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#4 Best Value Hotel in Springfield
#8 Romantic Hotel in Springfield
#13 Business Hotel in Springfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Days Inn Battlefield Rd/Hwy 65 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Days Inn Battlefield Road / Hwy 65 Hotel Springfield
Days Inn Battlefield Rd
Days Inn Springfield
Springfield Days Inn

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