Toilet broke and overflowed. Staff was quick about fixing it. Tub drain never worked. I fixed it myself with a plastic bag. Our reservation was made by phone, so we did not know that this was a hotel that had smoking floors. I am from a state that has nonsmoking hotels so I take some responsibility for not asking. I also think that if reservations are made by phone, like ours, that the company should let the customer know that there is smoking in the hotel. We have four kid and all with asthma and allergies so this was a problem and because of the tournament, could not find another place to stay. We stayed for 6 days and did not encounter any issues with smoke until the third day. Closer to the weekend we were unable to come through the lobby because of the smoke from 1st floor...stayed on 4th floor and had lots of exercise using stairs. We also had night where the staff roomed a smoking client on the nonsmoking floor where we were. Staff/Management could only apologize an offered very little compensation.The family suite was not a true suite-only slightly larger than the regular rooms. The suite only had a small refrigerator when the smaller rooms had a larger sized refrigerator. If you don't mind the smoking, I think the beds were comfortable. The indoor pool was nice for the kids. The breakfast was average. Shiloh in house keeping was awesome!
- Official Description (provided by the hotel):
- We are happy to announce that the Baymont Inn in Springfield Missouri has join the Choice Properties as a new Comfort Inn. As an award winning Baymont for the last 20 years we have provided our guest with a high quality comfortable stay that they have come to expect from us while staying in Springfield. However, after almost 20 years, the property needed to undergo a major renovation to update the hotel to meet higher standards of today's travelers. Through modern designs and new amenities we have created a new atmosphere in the space you need to spread out, relax or work. After a 1.5 million dollar investment to improve and update the hotel, the management and staff felt that their hotel would fit better into Comfort Inn's portfolio of hotels. On July 1, 2015 our Hotel became the newest Comfort Inn in the nation. Welcome to our Springfield, Missouri hotel, located on South Glenstone Avenue near the James River Freeway in the heart of the business and shopping district. Comfort Inn Springfield South is an AAA-approved hotel. Rise and shine to free continental breakfast and relax over a free copy of USA Today. Get in a workout at the gym, make a splash in the heated indoor pool or just relax in the hot tub. Free Wi-Fi in every room of our Springfield MO, hotel makes it easy to stay connected while on the road. Wheelchair-accessible rooms are available. Book online today. ... more less
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- Also Known As:
- Baymont Inn And Suites - Springfield Hotel Springfield
- Baymont Inn Springfield
- Springfield Baymont Inn