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“Great Hotel!”

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DoubleTree by Hilton Springfield
Ranked #8 of 49 Hotels in Springfield
Certificate of Excellence
GreenLeadersSilver level
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Hotel!”
5 of 5 bubbles Reviewed October 30, 2012

Stayed at this hotel for three nights for our Anniversary and the bed was very comfortable along with the pillows, and it was very quite at night in this hotel, the staff at this hotel are very professional and polite, the breakfast here is wonderful, and the restaurant in the hotel Houhillans is a great place to have drinks and they have great food a long with two great bartenders Nathan was one of the bartenders, I would stay at this hotel again.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elease
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review, November 2, 2012
Thank you for your great comments regarding your recent stay. I will pass along your comments to our Team, especially Nathan in Houlihan's as a Team Member who positively impacted your special weekend.
Thank you again and I do hope you will choose the DoubleTree for any future visits to the Springfield area.
Sincerely
Brian Inman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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973 reviews from our community

Traveler rating
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    8
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (96)
Date | Rating
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  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
STX
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed October 28, 2012

Stayed at this hotel one night and the room was really comfortable and clean. The bed and bedding was great. There were multiple weddings going on and the lobby was super busy when we checked in, but the staff was very professional and quickly got checked in. I would definitely stay here again. The only thing I would change was adding a bathrobe in the room!

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LaurieMSTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review, October 29, 2012
Thank you for your comments regarding your recent stay, I will pass them along to our Team. I enjoyed you comment with the comfort of our rooms and am glad to see our recent bedding refresh has made the improvement. I will take your comment regarding addiing robes and look into the cost and value of adding that great amenity to our stay.
Sincerely
Brian Inman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma
Level Contributor
194 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 bubbles Reviewed October 27, 2012 via mobile

The rooms are perfect to doubletree standard. The staff is friendly and appear happy. The breakfast has eggs or omlets to order. The public areas are nice. Free parking and pets allowed. My dog had a great stay to.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SH1304
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review, October 29, 2012
Thank you for your comments regarding your recent stay, I will pass them along to our Team. We pride ourselves with our Pet Friendly policy and offer pets a treat at check-in and have recently added the pet corner in the gift shop for any items an owner may of forgotten or needs to care for their pet.
Sincerely
Brian Inman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City, Missouri
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 26, 2012

Paid a little more then I like to but it was worth it as we spent more time in the room relaxing then usual. Neighborhood seemed safe enough to walk to a local restaurant at night. Hotel food also good. Had a small water leak in the bathroom that was fixed with no inconvenience to us. We would stay here again.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review, October 29, 2012
Thank you for your great comments regarding your recent stay, I will pass them along to our Team. I look forward to your future visits to the Springfield area and hope you will continue to choose the DoubleTree as your Hotel of choice.
Sincerely
Brian Inman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kiev, Ukraine
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed October 11, 2012

We stayed at this hotel with my colleagues from Europe and US. I liked my room, it was clean and comfortable, everything was fine. The only thing I can complain about is poor sound isolation (when my neighbour talked in the next room I could hear every word), but that disturbed me only once. I used ear plugs at night and that helped me to sleep very well. I also need to mention that although hotel shuttle drivers were so kind to us to drive us to downtown and back a couple of times, one of them really needs to be trained more because he allowed to make some unappropriate jokes on me which in his understanding probably was funny. Another gentleman, however, was very nice and polite, and received his well-deserved tip from us.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AnyutaKiev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review, October 16, 2012
Thank you for your positive comments regarding your recent visit, I will share those with our Team. I have noted the issue with the noise coming through the walls and the van drivers unwelcomed jokes, I have addressed those issues.
I do hope you will choose the Doubletree Hotel for any future visits to the Springfield Area.
Sincerely
Brian Inman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 3, 2012

My wife and I recently stayed at the Double Tree for a night away and to relax. Every detail was amazing. We arrived to check in and were offered amazing chocolate chip cookies, our room was perfect, comfortable, clean and the bed was sooo comfortable. We ate at Houlihans that night and the service was timely and the food was first rate. The staff will treat you like you are the only customer in the hotel!!! If you are staying in Springfield, stay at the Double Tree!!!

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JCJH_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review, October 5, 2012
Thank you for your great comments regarding your recent stay, I will pass them along to our Team. I hope you choose to stay at the DoubleTree during your future visits to the Springfield area.
Sincerely,
Brian Inman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
KS
Level Contributor
2 reviews
3 of 5 bubbles Reviewed September 30, 2012

If you have a nut allergy, you probably want to avoid this hotel. The hotel staff offers you a cookie (with nuts) upon arrival, and the in-house restaurant uses nuts in most of its dishes. So, be warned. My allergy isn't going to kill me, but if yours will, you should stay away.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chip_Skylark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review, October 1, 2012
Thank you for your comments regarding your recent stay, we take your comments very seriously. I do want to address the comment regarding allergies and that nuts are used to make our Signature DoubleTree Cookies. We do offer an alternative of fresh fruit, located in our gift shop adjacent to the front desk, for guest who may suffer from nut or gluten allergies, if we failed to let you know, I apologize.
I do hope you will choose the DoubleTree in Springfield for your future visits to the area.
Sincerely,
Brian Inman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Springfield

Property: DoubleTree by Hilton Springfield
Address: 2431 North Glenstone Ave., Springfield, MO 65803 (Formerly Hawthorn Park Hotel)
Phone Number:
Location: United States > Missouri > Springfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Springfield
#3 Green Hotel in Springfield
#5 Romantic Hotel in Springfield
#12 Family Hotel in Springfield
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Springfield 3.5*
Number of rooms: 201
Official Description (provided by the hotel):
Spacious, well-appointed guest rooms surrounding a lush, 10-story atrium feature incredibly restful and luxurious Sweet Dreams beds, flat panel televisions, generous work surfaces, and complimentary high-speed internet access. Dine in-room, or enjoy freshly prepared American cuisine at our stylishly casual Houlihan's restaurant, serving lunch and dinner daily. In the Atrium, start your day right with a Doubletree Breakfast, and end it by unwinding with friends or colleagues over cocktails at the Lounge. Visit our 24-hour Pantry for your favorite late-night snack. Relax by our sparkling indoor-outdoor heated pool and indoor whirlpool. In addition, we have electric Vehicle (EV) charging stations for all types of electric vehicles with a universal charger from GE and a Tesla charger. ... more   less 
Reservation Options:
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Also Known As:
Springfield Doubletree

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