We needed an immediate room and erroneously booked an advance reservation through the Hilton website. When I got the confirmation of the room, I noticed the problem with the date. I was in tears when I realized my mistake, not wanting to lose the money on a reservation we could not use, but my husband went inside the lobby and the clerk was able to cancel the erroneous reservation/request a refund. In addition, he gave us the advance rate rather than just a walk in rate.
I was happy to see that the property had the updated/fresh linens that Hilton came in and put in their properties. The towels were large/fluffy. The room was very clean. The bathroom/sink area had been redone with a new sink area but the actual bathroom tile/bath, etc...was well worn, cracked in places.
Just a note that there is no free breakfast - a buffet is offered but at 5.95 for kids and 9.95 for adults, we skipped that. Room service is also available. There is no refrigerator or microwave.
For the price we paid, the room was very nice for one night.
- Official Description (provided by the hotel):
- Spacious, well-appointed guest rooms surrounding a lush, 10-story atrium feature incredibly restful and luxurious Sweet Dreams beds, flat panel televisions, generous work surfaces, and complimentary high-speed internet access. Dine in-room, or enjoy freshly prepared American cuisine at our stylishly casual Houlihan's restaurant, serving lunch and dinner daily. In the Atrium, start your day right with a Doubletree Breakfast, and end it by unwinding with friends or colleagues over cocktails at the Lounge. Visit our 24-hour Pantry for your favorite late-night snack. Relax by our sparkling indoor-outdoor heated pool and indoor whirlpool. In addition, we have electric Vehicle (EV) charging stations for all types of electric vehicles with a universal charger from GE and a Tesla charger. ... more less
- Reservation Options:
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- Also Known As:
- Springfield Doubletree