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“Awesome experience”

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University Plaza Hotel and Convention Center
Ranked #17 of 51 Hotels in Springfield
GreenLeadersBronze level
Reviewed June 27, 2014

We were at a Chaplain convention. The food was great from the breakfast to the "breaks" at the conference. Sharon Hoskins was an exceptional service specialist. Very hard working and conscientious. Great experience. Hopefully they will have it there in 2 years !!!

  • Stayed: June 2014, traveled on business
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Thank Cindy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this reviewResponded June 30, 2014

Thank you so much for your wonderful review and positive rating from your recent stay at the University Plaza Hotel and Convention Center! It was our pleasure to host you and we are thrilled to hear that everything from the location to the amenities exceeded your expectations.

We look forward to your return!

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676 - 682 of 1,092 reviews

Reviewed June 25, 2014

Topnotch all around, from location to amenities to staff. Excellent hot buffet breakfast. Close parking in a lighted lot. We come to Springfield on business every year, and stayed here many times as part of a company's convention. One year it was noisy with renovations and activity in the atrium, and the convention moved to a different hotel that was not nearly as nice. This year we came back, and were pleasantly surprised at the improvements. We will definitely be back.

  • Stayed: June 2014, traveled on business
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Thank Diane R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this reviewResponded June 26, 2014

We are always delighted to hear from our returning guests and are honored to be considered your favorite hotel in Springfield.

We look forward to continuing to exceed your expectations during your future visits with University Plaza Hotel.

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Reviewed June 24, 2014 via mobile

We stayed here for an in town vacation...the rooms were outdated but the bed was comfortable and the location near downtown was great...i would stay here again if i got a good deal but not pay full price..we didnt eat here so not sure about the food quality

  • Stayed: May 2014
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Thank beautifulstranger81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this reviewResponded June 25, 2014

We do hope that you will find your way back to Springfield and to the University Plaza Hotel and Convention Center sometime soon. Thank you very much for your review which mentions our convenient proximity to the Downtown Entertainment District with its many dining and entertainment options. We are currently under renovation which will include room changes later this year.

We hope to see you again soon!

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Reviewed June 23, 2014

The Breakfast at this hotel was very good, everything was hot and very clean. They had a full house the days that I stayed here at they still accomplished the task. Kathy and Heidi were very great workers.

  • Stayed: June 2014, traveled on business
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Thank Ken W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this reviewResponded June 24, 2014

Thank you very much for staying with us. We hope to become your hotel of choice when you stay in downtown Springfield! We look forward to welcoming you back soon!

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Reviewed June 20, 2014 via mobile

The hotel is very nice, we had last minute accommodations & they really stepped up to assist me & my family. The rooms & beds are very clean & comfortable. My daughter loved the pool, but the penny fountain is what captured her imagination. Overall I can't wait to come back so we can stay here again.

  • Stayed: June 2014
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Thank Trey G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this reviewResponded June 20, 2014

We are so happy that you enjoyed your stay at the University Plaza Hotel Springfield. All of our team members work hard every day to make each guest feels special and by the sounds of your review, we accomplished our goal.

Thank you for taking the time to share your experience with other fellow travelers and we look forward to having you stay with us again soon.

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Reviewed June 20, 2014

Stayed at University Plaza for a convention. Breakfast was great, especially the service of Kathy and Heidi. Friendly and helpful so early in the morning! The decorations could use a little updating. Fake plants in the many planters is not attractive.

  • Stayed: June 2014
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Thank STLpianogal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this reviewResponded June 24, 2014

Many thanks for your warm words regarding your experience. We take pride in providing service unlike any other which we feel sets us apart from other hotels in Springfield. On a side note the lobby gets a full renovation in August and the fake plants are being removed and replaced with real ones.

We look forward to welcoming you back to Springfield and the University Plaza very soon.

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Reviewed June 19, 2014

To be honest with you, my family and I stayed here awhile back as part of our church convention. My wife was digging through her purse and found our housekeepers card. I wanted to mention how awesome Holly and Laken were as part of the housekeeping staff. We stayed several days and they teamed to keep our room clean, despite our mess all over the room. One thing we noticed were how chipper they were each day and their attitudes reflected on us. I hope I spell it correctly but I remember an employee named Marchanda helping us find various things during our stay. She was terrific and didn't make us feel unimportant. We just loved our time here!

  • Stayed: February 2014, traveled with family
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Thank Scott B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this reviewResponded June 20, 2014

Regardless of the time of day, whether it is your first, second or tenth visit with us, we are always delighted to hear when our staff provides superior service. We are so glad you had a perfect experience and enjoyed our convenient location. We look forward to welcoming the family back soon!

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Additional Information about University Plaza Hotel and Convention Center

Address: 333 S John Q Hammons Pkwy, Springfield, MO 65806-2543
Phone Number:
Location: United States > Missouri > Springfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Springfield
#8 Green Hotel in Springfield
#17 Business Hotel in Springfield
Price Range: $106 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — University Plaza Hotel and Convention Center 3.5*
Number of rooms: 267
Official Description (provided by the hotel):
UNIVERSITY PLAZA HOTEL & CONVENTION CENTER Downtown Lodging at the Top of Its Class! Experience the warm hospitality and personalized service that sets University Plaza Hotel & Convention Center apart. Visitors delight in our first-class accommodations and resort-style amenities. Conveniently located a few short minutes from Springfield-Branson National Airport (SGF) and thirty minutes from Branson, MO our hotel is ideal for both leisure and corporate guests.• Convenient access to Missouri State University, Drury University and Ozark Technical College• Sophisticated meeting and event space both on property and at the adjacent Springfield Expo Center• Breakfast buffet and fine dining at Terrace Grill• Ideal location in the heart of downtown Springfield• Close to area businesses and recreational attractions• Extensive amenities including Q Street Perk proudly serving Starbucks, indoor and outdoor pools, and business center ... more   less 
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Also Known As:
University Plaza Hotel Springfield

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