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“A home away from home!”

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University Plaza Hotel and Convention Center
Ranked #17 of 51 Hotels in Springfield
GreenLeadersBronze level
Reviewed June 19, 2014

To be honest with you, my family and I stayed here awhile back as part of our church convention. My wife was digging through her purse and found our housekeepers card. I wanted to mention how awesome Holly and Laken were as part of the housekeeping staff. We stayed several days and they teamed to keep our room clean, despite our mess all over the room. One thing we noticed were how chipper they were each day and their attitudes reflected on us. I hope I spell it correctly but I remember an employee named Marchanda helping us find various things during our stay. She was terrific and didn't make us feel unimportant. We just loved our time here!

  • Stayed: February 2014, traveled with family
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Thank Scott B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this reviewResponded June 20, 2014

Regardless of the time of day, whether it is your first, second or tenth visit with us, we are always delighted to hear when our staff provides superior service. We are so glad you had a perfect experience and enjoyed our convenient location. We look forward to welcoming the family back soon!

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693 - 699 of 1,103 reviews

Reviewed June 19, 2014

I've now stayed at this wonderful establishment twice. Each time the staff was friendly and willing to help. The gym was fantastic and the Hot continental breakfast superb with Kathy, Heidi, and chef Jerry taking good care of us! The location is excellent with down town minutes away and Hammond field so close by. WONDERFUL!! :)

  • Stayed: June 2014
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Thank ECrowe82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this reviewResponded June 20, 2014

University Plaza Hotel is delighted to receive your praises and hear that we have consistently exceeded your expectations. It is our mission to truly delight and satisfy our guests. Thank you so much for your kind comments, we look forward to welcoming you back soon.

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Reviewed June 19, 2014

Very clean room which is most important to me when I choose a hotel! Large bathroom which is also a plus! Loved having a fridge/freezer in our room, didn't have to make so many trips to the ice machine! Nice views of the courtyard which had lots of cozy tables to relax and have a drink at. Did not use the restaurant downstairs, but liked it's location and setup.
The only thing I can complain about is there was not an outlet on the nightstand to charge your phone, the walls were a bit thin (tv next door was actually keeping us awake close to midnight),and housekeeping needs to double check their bed making skills, the sheets weren't even close to being tucked in at the end of both beds...

  • Stayed: June 2014, traveled on business
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1  Thank AC19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this reviewResponded June 20, 2014

On behalf of the entire team at University Plaza Hotel, we would like to thank you for your kind review.

We hope to see you again soon.

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Reviewed June 17, 2014

Last minute reservation and I am so glad we chose this property! Beautiful lobby, EXCELLENT HOT BREAKFAST. Room was very clean and comfortable.
Kathy and Heidi were so accommodating and helpful.
Ordered room service and it arrived quickly and was delicious.
We will stay here again!

  • Stayed: June 2014, traveled with family
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Thank jamiemlee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this reviewResponded June 18, 2014

Thank you so much for your wonderful review and positive rating from your recent stay at the University Plaza Hotel and Convention Center! It was our pleasure to host you and we are thrilled to hear that everything exceeded your expectations.

We look forward to your return, perhaps for future vacations!

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Reviewed June 16, 2014 via mobile

I have stayed at this property a few times. The staff gets better with each visit the rooms are large and clean. I wanted to stay in and relax for the evening I was able to place my dinner order in advance and it arrived as promised at 630pm that evening. Thank you to the chiefs Aaron and Chad the moment I lifted the covers off my plate to the last bite of key lime cheesecake I was in food heaven. In room or in the restaurant you will not be disappointed with the level of service and quality of food.

Stayed: June 2014, traveled on business
Thank Charity A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this reviewResponded June 17, 2014

We are always delighted to hear from our returning guests and are honored to be considered your favorite hotel in Springfield. We are so pleased you experienced excellent and accommodating service from our staff.

We look forward to continuing to exceed your expectations during your future visits with University Plaza Hotel.

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Reviewed June 16, 2014

My husband and I stayed two nights for our 35th anniversary. We were close enough to the Springfield Cardinals to walk, which we loved! The room was exceptionally clean and comfortable. The breakfast was great, plenty of foods to choose from and we had more than enough. Thanks to Chef Jerry, as well as Kathy and Heidi! We will stay here again! !

  • Stayed: June 2014
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1  Thank Marshay1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this reviewResponded June 17, 2014

Thank you for selecting University Plaza Hotel for your recent conference stay. We could not be happier that you enjoyed our helpful team, convenient location and luxurious guestroom accommodations. We hope to see you soon.

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Reviewed June 14, 2014

Went there for dinner for something new and was very surprised! The food was excellent and the service was superb! We even had a few drinks with dinner that were great. Thank you Dan and the cooks Mike and Chad. We will be back!

  • Stayed: June 2014
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1  Thank polopolopol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robert H, General Manager at University Plaza Hotel and Convention Center, responded to this reviewResponded June 16, 2014

University Plaza Hotel, is delighted you enjoyed the atmosphere, people and food at the Terrace Grille We will be sure to share your kind feedback with the chef! We can’t wait to see you again soon!

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Additional Information about University Plaza Hotel and Convention Center

Address: 333 S John Q Hammons Pkwy, Springfield, MO 65806-2543
Phone Number:
Location: United States > Missouri > Springfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Springfield
#8 Green Hotel in Springfield
#17 Business Hotel in Springfield
Price Range: $106 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — University Plaza Hotel and Convention Center 3.5*
Number of rooms: 267
Official Description (provided by the hotel):
UNIVERSITY PLAZA HOTEL & CONVENTION CENTER Downtown Lodging at the Top of Its Class! Experience the warm hospitality and personalized service that sets University Plaza Hotel & Convention Center apart. Visitors delight in our first-class accommodations and resort-style amenities. Conveniently located a few short minutes from Springfield-Branson National Airport (SGF) and thirty minutes from Branson, MO our hotel is ideal for both leisure and corporate guests.• Convenient access to Missouri State University, Drury University and Ozark Technical College• Sophisticated meeting and event space both on property and at the adjacent Springfield Expo Center• Breakfast buffet and fine dining at Terrace Grill• Ideal location in the heart of downtown Springfield• Close to area businesses and recreational attractions• Extensive amenities including Q Street Perk proudly serving Starbucks, indoor and outdoor pools, and business center ... more   less 
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Also Known As:
University Plaza Hotel Springfield

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